Toothman Ford

not a good experience. I was called by a lady on a thursday night from toothman ford. she told me they were having one of those push pull or tow sales. she asked if i owned I was called by a lady on a thursday night from toothman ford. she told me they were having one of those push pull or tow sales. she asked if i owned a car and i said yes. i told her it was a pt cruiser with high miles and in rough shape. she asked if i wanted to come in and use my car as a trade and that they would value my car and see what they could do. i told her i had a bad experience 2 yrs ago with a salesman there. i walked in to see if i could trade a truck in and get a used vehicle to fix my credit. i told them then i had bad credit. he told me that it would take some time to check on things and to go home and he would call and he never did. she said they would do better this time....... i went in at the time they set which was 9:30am. i saw my name on a VIP list. the manager came up to me and asked if i could be helped. i told him i had a 930 am appointment. he told me i should go and look at the used cars and he would send someone to see me. i did so............ i was loking at used cars and a salesman walked up to me and asked if he could help.... he was very cold as if he didnt want to be there. it made me feel like i was a bother. he asked what did i want. i said i was called in to see about trading my car in and getting another vehicle. he replied that banks dont take cars as down payment. he then asked if i had money to put down and i said no, just my car. he asked what payments i could afford and i replied under 200.00. he shock his head. i told him my credit was bad. and he said ok. we went inside and he ran my name and saw i was there 2 yrs prior. he then disappeared to the back of the show room and in 10 minutes he came out and said" heres your credit report....we cant help you unless we have money down". he shook my hand and i left. He didnt even look at my car. Why is it that these big car dealerships call people in and then make them feel like they are lower than low as soon as they find out they have no cash down? if i walked in there with 30,000 on hand, they would have rolled out the red carpet. yes i have bad credit....i have had 3 heart attacks with no insurance.... wife has battled illness all her life.... we made some stupid choices when we were young. yes i know my credit was bad.... im trying to fix it but i hit brick walls everywhere i go. i saw several very used cars on the lot and instead of selling them at auction for pennies, they could sell one to me with low interest and help me re-establish my credit. nope! they want to charge you with 25% interest and set you up with payments you cant afford and set you up for failure. Some day i will fix my life right and i will have money to buy a car. i have bought 2 on my own with hard work. i will never ever go to toothman ford again even if i had tons of cash. if you are poor and you have had some struggles with your life.....dont go to toothmans. they want rich..well credit people only. i hate being made to look like a piece of trash and to be treated like im not worth my time. i have gone to 2 other places and was treated 100X better. i even came close to walking out with a used truck but i couldnt afford the 25% interest. shame on the big car dealerships...they forgot where they came from. More

First time buying local and would definitely do it again! We had been looking for a car for a few weeks and they quite have what we needed. Seth kept in contact with us and we checked online continuously as w We had been looking for a car for a few weeks and they quite have what we needed. Seth kept in contact with us and we checked online continuously as well. We finally saw a vehicle that peeked our interested. Contacted Seth, he said it was still available. We test drove it and within 24hours it was ours. Donnie was a tremendous help with our financing. We ran into a few bumps and he didn't stop until every one was smoothed out and we were satisfied. Our payment even ended up lower! These guys are great and truly want to get you in the car YOU want! More

Best car buying experience ever!!! Toothman ford has the best sales and service team around! I highly recommend them to anyone looking for a used or new car. We will come back to them f Toothman ford has the best sales and service team around! I highly recommend them to anyone looking for a used or new car. We will come back to them for all our auto purchases. More

Shopping for just the right vehicle. Tyler Stevens was very patient as I tried multiple vehicles. Even came in on his day off to finish the deal! Rob was quick with my paperwork so I cou Tyler Stevens was very patient as I tried multiple vehicles. Even came in on his day off to finish the deal! Rob was quick with my paperwork so I could return to work. Donnie was awesome in getting me to the payment I wanted! Great group of guys! More

sales me and my family never has been able to buy there and live in grafton i bought a new ford one time 2000 dollars cheaper at jenkins ford tried to trad me and my family never has been able to buy there and live in grafton i bought a new ford one time 2000 dollars cheaper at jenkins ford tried to trade a truck in there offer was awful got a better offer over the phone from other dealers much better grafton native and dont know how they sell cars because there deals suck More

Great! Great staff! Great deals!! Went in looking for a used Ford Escape. Adam, our salesman, was able to find one in our price range, with low mileage and a payment plan that would wo Went in looking for a used Ford Escape. Adam, our salesman, was able to find one in our price range, with low mileage and a payment plan that would work for us!! Was a pleasure to work with him. Will definitely look to him and Toothman for our next vehicle!!! More

absolutely amazing Upon walking into the dealership I felt like I was treated special. I was met by Donnie and introduced to Seth. Seth was very friendly and helpful. He Upon walking into the dealership I felt like I was treated special. I was met by Donnie and introduced to Seth. Seth was very friendly and helpful. He showed us what we came to look for and did not pressure me to purchase. After the sale Seth took the time to show me the features of the car and even set my phone up on my car. He went above and beyond. More

Feeling of being with family. The reason is simple, I felt I was important, and I was amongst friends and family. Very nice experience. Their Responses were very fast. Thanks The reason is simple, I felt I was important, and I was amongst friends and family. Very nice experience. Their Responses were very fast. Thanks More

friendly no complaints very nice staff only down fall was had to come back a 2nd day cause their server was down to get paperwork done no complaints very nice staff only down fall was had to come back a 2nd day cause their server was down to get paperwork done More

Great Very nice people there. Didn't have that stuffy car sellsmen environment. I would recommend them to anyone looking to buy a car. Great place!! Very nice people there. Didn't have that stuffy car sellsmen environment. I would recommend them to anyone looking to buy a car. Great place!! More