Toothman Ford
Grafton, WV
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Great service Toothman ford left me with a great experience in buying a new vehicle! Each employee was very personable and friendly! Easy to talk to which made it s Toothman ford left me with a great experience in buying a new vehicle! Each employee was very personable and friendly! Easy to talk to which made it simple to ask questions with quality answers More
Got more than what we had expected! When we called to check on a vehicle we spoke with Shaela, she was very friendly and put us on a VIP list for when we arrived. When we got there, we f When we called to check on a vehicle we spoke with Shaela, she was very friendly and put us on a VIP list for when we arrived. When we got there, we felt very welcome and appreciated. Sam and Donnie ended up helping us find our "new" to us vehicle! We love it and will return to Toothman for any other vehicles we need! More
Great Service everyone was very friendly and helpful. Tyler Stevens was are Sales person and we was helpful in making a decision. Tyler was very patient with my sister and I and showed us several car Tyler Stevens was are Sales person and we was helpful in making a decision. Tyler was very patient with my sister and I and showed us several cars. We decided on a 2016 Ford Escape. Of course it had a few technology items that needed to be explained to us. We met with Tyler a couple days later and once again he was very kind and patient. I also purchased the custom made floor mats. They guys put them in the car for me. Robert Insani the Finance man was very kind. More
Got what we wanted. We came in knowing what we wanted to buy. Test drove three cars and ended up getting a great deal on a Dodge Avenger. They were very fair and straig We came in knowing what we wanted to buy. Test drove three cars and ended up getting a great deal on a Dodge Avenger. They were very fair and straight forward. More
Buying a Ford F 150 They were very helpful and answered all of our questions. They took a great deal of time with us. They helped us find the vehicle we wanted. They were very helpful and answered all of our questions. They took a great deal of time with us. They helped us find the vehicle we wanted. More
Great deal! Just purchased a great truck at a price much lower than any others we've seen in the area. This was our first truck and our first business vehicle and Just purchased a great truck at a price much lower than any others we've seen in the area. This was our first truck and our first business vehicle and everyone at Toothman made the experience a very positive one. We'll definitely visit them for any future vehicle needs! More
Outstanding Customer Service This was my first time at Toothman Ford and our salesperson was Adam Post and hd did an excelkent job making sure our needs were met. This was my first time at Toothman Ford and our salesperson was Adam Post and hd did an excelkent job making sure our needs were met. More
not a good experience. I was called by a lady on a thursday night from toothman ford. she told me they were having one of those push pull or tow sales. she asked if i owned I was called by a lady on a thursday night from toothman ford. she told me they were having one of those push pull or tow sales. she asked if i owned a car and i said yes. i told her it was a pt cruiser with high miles and in rough shape. she asked if i wanted to come in and use my car as a trade and that they would value my car and see what they could do. i told her i had a bad experience 2 yrs ago with a salesman there. i walked in to see if i could trade a truck in and get a used vehicle to fix my credit. i told them then i had bad credit. he told me that it would take some time to check on things and to go home and he would call and he never did. she said they would do better this time....... i went in at the time they set which was 9:30am. i saw my name on a VIP list. the manager came up to me and asked if i could be helped. i told him i had a 930 am appointment. he told me i should go and look at the used cars and he would send someone to see me. i did so............ i was loking at used cars and a salesman walked up to me and asked if he could help.... he was very cold as if he didnt want to be there. it made me feel like i was a bother. he asked what did i want. i said i was called in to see about trading my car in and getting another vehicle. he replied that banks dont take cars as down payment. he then asked if i had money to put down and i said no, just my car. he asked what payments i could afford and i replied under 200.00. he shock his head. i told him my credit was bad. and he said ok. we went inside and he ran my name and saw i was there 2 yrs prior. he then disappeared to the back of the show room and in 10 minutes he came out and said" heres your credit report....we cant help you unless we have money down". he shook my hand and i left. He didnt even look at my car. Why is it that these big car dealerships call people in and then make them feel like they are lower than low as soon as they find out they have no cash down? if i walked in there with 30,000 on hand, they would have rolled out the red carpet. yes i have bad credit....i have had 3 heart attacks with no insurance.... wife has battled illness all her life.... we made some stupid choices when we were young. yes i know my credit was bad.... im trying to fix it but i hit brick walls everywhere i go. i saw several very used cars on the lot and instead of selling them at auction for pennies, they could sell one to me with low interest and help me re-establish my credit. nope! they want to charge you with 25% interest and set you up with payments you cant afford and set you up for failure. Some day i will fix my life right and i will have money to buy a car. i have bought 2 on my own with hard work. i will never ever go to toothman ford again even if i had tons of cash. if you are poor and you have had some struggles with your life.....dont go to toothmans. they want rich..well credit people only. i hate being made to look like a piece of trash and to be treated like im not worth my time. i have gone to 2 other places and was treated 100X better. i even came close to walking out with a used truck but i couldnt afford the 25% interest. shame on the big car dealerships...they forgot where they came from. More
Best car buying experience ever!!! Toothman ford has the best sales and service team around! I highly recommend them to anyone looking for a used or new car. We will come back to them f Toothman ford has the best sales and service team around! I highly recommend them to anyone looking for a used or new car. We will come back to them for all our auto purchases. More
Shopping for just the right vehicle. Tyler Stevens was very patient as I tried multiple vehicles. Even came in on his day off to finish the deal! Rob was quick with my paperwork so I cou Tyler Stevens was very patient as I tried multiple vehicles. Even came in on his day off to finish the deal! Rob was quick with my paperwork so I could return to work. Donnie was awesome in getting me to the payment I wanted! Great group of guys! More