
Toothman Ford
Grafton, WV
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Excellent experience with Corey McMillen and Donnie McMillen This is the first time I have ever been to a big dealership to get a car. I was so nervous, but thanks to Corey and Donnie, I was able to get the best This is the first time I have ever been to a big dealership to get a car. I was so nervous, but thanks to Corey and Donnie, I was able to get the best deal possible for my car. They helped me so much and were very informative. They were also honest and straight forward, which is something I was very pleased about. Before I left, they made sure I was as comfortable as possible with the car I bought, and told me to call if I ever needed anything. Overall, I had an excellent experience with Toothman, and it's all thanks to these two guys. I would definitely recommend this place to anyone I know that is looking for a vehicle. More
My New Escape Seth Elsey and all the staff at Toothman made this a painless, pleasant experience. Everyone was very helpful, professional, and friendly. They went Seth Elsey and all the staff at Toothman made this a painless, pleasant experience. Everyone was very helpful, professional, and friendly. They went above any beyond for me today. Thanks, Seth and all the crew at Toothman. More
Courteous and Professional Our salesman was courteous and professional. After calling the Ford Company, I was pleased to hear that the recalls had been addressed on the vehicle Our salesman was courteous and professional. After calling the Ford Company, I was pleased to hear that the recalls had been addressed on the vehicle as was told to me by the staff. More
Great experience! Very Pleased with the Toothman Ford family! Very friendly and prompt. They were willing to make a deal and make my experience easier. I will be back Very Pleased with the Toothman Ford family! Very friendly and prompt. They were willing to make a deal and make my experience easier. I will be back when I am ready to purchase my next vehicle or bring a friend in... Thanks for a painless purchase. More
Good experience treated fairly great salesman I would recommend to others really the best prices I could find treated great and didn't try to make us feel uncomfortable definitely worth the trip I would recommend to others really the best prices I could find treated great and didn't try to make us feel uncomfortable definitely worth the trip More
Great used car buying experience The staff at Toothman Ford was very helpful and made buying a used car easy. They had a great price on a used car for my son. Unlike other dealers w The staff at Toothman Ford was very helpful and made buying a used car easy. They had a great price on a used car for my son. Unlike other dealers whose on line inventory is not available once you get there, the car we wanted was there. Unlike other dealers they did not try to steer us to a car beyond our budget. The salesman Mr. Leach was knowledgeable and helpful. We would readily recommend this dealer to others. More
Totally Dishonest--Online Used Car Pics Are Not Real For several weeks I had been speaking with Courtney about several used vehicles this dealership advertised online. I finally narrowed my search to a For several weeks I had been speaking with Courtney about several used vehicles this dealership advertised online. I finally narrowed my search to a 2013 Ford Escape and a 2014 Ford Escape. Since the drive for me is greater than an hour I called first to let them know I was coming. Upon arrival I was told the 2013 was in their detail shop but was 2 miles away and they would run and get it for me. After a lengthy wait; I was told the 2013 had not yet arrived from the auction in which they purchased it. When I inquired about the 2014; I was told it was in detail but to dirty to even show me. BLATANT LIES. I later learned that the pictures they post online are not even of their used vehicle inventory. Rather they are stock photos that anyone can download online. While I am certain that there are some honest people working here; the dishonest ones to avoid are Courtney, Shaela and Donny. They will tell you that the recent hail damage has delayed their receipt of inventory for 10-13 days. Still no excuse for their dishonesty in leading me to believe that at least one of the vehicles I was looking at was available (for several weeks). Maybe they advertised vehicles should have a "Coming Soon" banner. This dealership screams BAIT and SWITCH to me!!! More
Purchase of a used vehicle Very pleased with the entire Toothman Ford staff. Good experience all around. I would recommend this dealership to anyone. Thank you for being a great Very pleased with the entire Toothman Ford staff. Good experience all around. I would recommend this dealership to anyone. Thank you for being a great dealer. More
Great car buying experience We made two visits to this dealership and we also looked at their inventory online. Corey was very helpful, friendly and informative. Donnie was ver We made two visits to this dealership and we also looked at their inventory online. Corey was very helpful, friendly and informative. Donnie was very good at explaining prices and financing. He ran several comparisons for us and helped us get the payments where we wanted them. Robert was also very good at explaining the options for extended coverage. All the employees were very friendly and courteous - making the buying experience very enjoyable. More
Great price on a used car in very good condition I found several cars on the website and was able to get a good idea on what I was going to look at when I drove down to the dealership. The website ha I found several cars on the website and was able to get a good idea on what I was going to look at when I drove down to the dealership. The website has great images and gives the info on the car's ownership and crash history. All of the used cars were in great shape and they had a wide selection. The sales team (I worked with Corey) are up front and don't pressure you on a sale. We ran Corey around for about an hour looking at different cars and narrowed it down to one. We test dove it and looked it over and it was professionally detailed and in perfect condition. We are very happy with our new (used) car! More