
Toothman Ford
Grafton, WV
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 942 reviews
Very helpful and easy to deal with. They were very quick about getting everything done. They were very quick about getting everything done. More
Was told the cost of a new battery was$444! And I was charged $100 service fee tech to test battery. Had to pay the $100 to get me car out of the service bay. Then went to a local auto parts s And I was charged $100 service fee tech to test battery. Had to pay the $100 to get me car out of the service bay. Then went to a local auto parts store and had a new battery installed, saving $100. I bought this used vehicle just three months earlier. You would think Toothman’s would help out on the cost of the battery, but no. They even wanted to charge me an extra $35 to install it. More
they are listing cars they don't have for sale. salesmen called me and told me "sorry the car is not for sale, you can online order it" but advertise the car in various places for sale. waste of ti salesmen called me and told me "sorry the car is not for sale, you can online order it" but advertise the car in various places for sale. waste of time! More
I found a vehicle I wished to purchase on line. I asked Tyler McMillen to please provide theier best price. I was quoted the full online price. I sent a return message with my counter offer and I I asked Tyler McMillen to please provide theier best price. I was quoted the full online price. I sent a return message with my counter offer and I was pretty much ghosted. I sent Tyler 3 more messages and even called the dealership with no response. I’m not complaining because I am not getting the price I wanted I am complying because Tyler wouldn’t take the time to message or call me back. Very poor customer service. More
These'guys' were super super nice and worked with me on what I wanted!! I am telling everyone about this dealership! Thank you! what I wanted!! I am telling everyone about this dealership! Thank you! More
Quick and informative! Very polite and friendly staff. It was wonderful dealing with them and I highly recommend to purchase from here! Very polite and friendly staff. It was wonderful dealing with them and I highly recommend to purchase from here! More
My husband and I visited Toothman Ford the other day to look at a couple vehicles. We met with Thomas Peters. We weren’t a fan of him. He just didn’t seem like he really wanted to help at all. We wanted to look at a couple vehicles. We met with Thomas Peters. We weren’t a fan of him. He just didn’t seem like he really wanted to help at all. We wanted to look at a couple things and he acted like he didn’t want to give us the keys to even look at anything. He didn’t try to do anything for us. He gave us a small work up, but I’m not even sure if it was valid being he didn’t ask us any information about our income or anything. He just didn’t seem helpful what so ever. We drove an hour and a half for absolutely nothing. It was such a waste of time. We most likely would’ve made a purchase, but with a salesman like that we were no longer interested. More
Shameful dealership looking to rip “unkowing” customers off. Well I am not that person. Sales manager Donnie got mad and hung up on me because I had access to the same websites as him. When he offered $60 off. Well I am not that person. Sales manager Donnie got mad and hung up on me because I had access to the same websites as him. When he offered $6000 ($10,000 minimum rough trade) for a $15000 retail car that only needs tires you could see my shock. Once confronted with the news that I had the same information as dealerships he became emotional and loud. He wouldn’t let me speak and hung up on me. This place is clearly crooked if this is your sales manager. Buyer beware. Pawn shop operation here. More