Toothman Ford
Grafton, WV
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The best just about says it. I guess the best I have experienced. That involves about 30 vehicles. The slogan of "Cars cost less in Graftin" is not just a slogan. They do cost I guess the best I have experienced. That involves about 30 vehicles. The slogan of "Cars cost less in Graftin" is not just a slogan. They do cost less. That being a fact, it is not the most important aspect for me. Customer service. Excellence is reflected in all areas I had contact with. I will direct family and friends in that direction. More
Quick and painless I was moderately happy with the process. What I was not happy with was the fact that my vehicle didn't appear to have been fully inspected. The oil li I was moderately happy with the process. What I was not happy with was the fact that my vehicle didn't appear to have been fully inspected. The oil life was very low. I bought the car in February. It is now August and needs repairs. Speed sensor, abs work, traction control issues, and possible brakes. I am aware I should have bought a warranty. I was not expecting my vehicle to need major repairs within 6 months though. This has highly disappointed me and now I am in the market for another vehicle already because I feel as if I cannot trust this one to be dependable. More
Excellent Service Brought my Jeep in to get new tires. Mike was able to get me set up with the tires I wanted and at a great price. Once I was there Mike and Adam too Brought my Jeep in to get new tires. Mike was able to get me set up with the tires I wanted and at a great price. Once I was there Mike and Adam took great care of me and helped me get the best possible deal with included rebates. Vehicle service and customer care was top notch. More
Fast and effortless Keith, the salesman, made the process of buying a new car really easy. The process was not long and drawn out like usual. The entire staff was frien Keith, the salesman, made the process of buying a new car really easy. The process was not long and drawn out like usual. The entire staff was friendly, and I would recommend anyone looking for a new car to go to Toothman's Ford. They make buying a car easy. More
Great Truck!! Brent was my salesperson. He was excellent to work with and able to keep the payments in my price range. Highly recommend Toothman Ford dealership! Brent was my salesperson. He was excellent to work with and able to keep the payments in my price range. Highly recommend Toothman Ford dealership! More
They listen to the problem I was having Took time can come up with an a solution I could afford and the salesman came over and talked while I was waiting in and out in less than an hour Took time can come up with an a solution I could afford and the salesman came over and talked while I was waiting in and out in less than an hour More
AMAZING I recommend this place to everyone! They helped me find exactly what i needed for my family and I! I was in and out within an hour or so, Corey Mcmill I recommend this place to everyone! They helped me find exactly what i needed for my family and I! I was in and out within an hour or so, Corey Mcmillen was so helpful and friendly my entire time here. I got a great deal on my 2014 escape with a great interest rate. I tell everyone to go here when i hear someone say they are looking for a new vehicle! More
Toothman Ford goes above and beyond Toothman Ford is where my wife and I bought our first car. Whether we go in for an oil change or need our Focus serviced for a part, Brent and Josh a Toothman Ford is where my wife and I bought our first car. Whether we go in for an oil change or need our Focus serviced for a part, Brent and Josh and the whole service team treat us with respect and kindness. We have referred family and friends to Toothman and they are just as happy with their experiences with their Ford and the service team. The tv lounge is very comfortable while you wait on service and the complimentary coffee is always fresh. My wife and I are looking into getting a new Ford and it will be from Toothman. Thanks again to Brent, Josh, and the whole Toothman team for all you do! More
Save your time and money and do not go to this dealership The most unprofessional dealership I have ever been to in US. Although I reserved an appointment time with the contact person (whose e-mails are alway The most unprofessional dealership I have ever been to in US. Although I reserved an appointment time with the contact person (whose e-mails are always coming to junk e-mail folder), on the time and date of my appointment nobody was there. The only two people at the place had no idea who am I, which car I am looking to and whether if I had a trade-in. After finally describing myself and why I am there, I have met with an unhelpful salesperson, with full of clichés that you can see in every small auto dealers and did not even try to calculate the sales tax on the vehicle. When he did so, he calculated wrong, tried to take my trade-in as free (yes that happened and when I insisted he gave me less than half of the price other dealers offering) and seem not even trying to sell the car even if I bring the price of the new car totally in cash. Do not believe in their advertisements, they try to buy your trade-ins lower than its worth( I have been to 8 other dealerships in the area I know what my car worth), definitely no help with financing (and I clearly indicated my situation BEFORE coming to there), and totally ignorant salespeople. The car I test drove was clearly missing the issued recall by Ford and when I asked about it they gave me a different information. I should also add that they left the keys of my trade-in on the vehicle, so they did not even respect the security of my personal belongings in the car. Stay away from this place, save your time and money. More
Great service! We had an awesome sales guy, very respectful and explained everything really good to me and my husband. I would recommend him to my family and friends We had an awesome sales guy, very respectful and explained everything really good to me and my husband. I would recommend him to my family and friends. More