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Tony T Chrysler Dodge Jeep Ram of Orangeburg

Orangeburg, SC

3.4
556 Reviews

2801 Saint Matthews Road

Orangeburg, SC

29118

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Showing 556 reviews

July 29, 2020

Got an email from car fax oil change overdue. Purchased car 37+ miles. Car fax shows 49+ miles that's a 12000+ discrepancy. I cannot get a satisfactory explanation from anyone I spoke with at dealership... More

by cliwalker731
Recommend Dealer
No
Employees Worked With
Daniel Arroyo
Aug 15, 2020 -

Tony T Chrysler Dodge Jeep Ram of Orangeburg responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this.

July 27, 2020

Service Manager was horrible... worse experience since I have been going in the past 15 years. I do think the mechanic and Ryan for their hardwork. More

by weeksra14
Recommend Dealer
No
Employees Worked With
Samantha Wiles
Aug 13, 2020 -

Tony T Chrysler Dodge Jeep Ram of Orangeburg responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

July 22, 2020

Samantha Wiles has great customer service skills.She was very knowledge about what was wrong with my jeep.Great person to have on your staff. More

by valariemitchell95
Recommend Dealer
Yes
Employees Worked With
Samantha Wiles
Jul 24, 2020 -

Tony T Chrysler Dodge Jeep Ram of Orangeburg responded

Valerie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Samantha met your expectations. Thank you again for choosing Plaza Chrysler Dodge Jeep Ram of Orangeburg, we look forward to having you as one of our valued customers for many more years to come!

July 02, 2020

Samantha is knowledgeable & friendly whenever I need an appointment they’re great with accommodating me the dates & time I need. She will find any promotions or discounts More

by islangurl72
Recommend Dealer
Yes
Employees Worked With
Samantha Wiles
Jul 04, 2020 -

Tony T Chrysler Dodge Jeep Ram of Orangeburg responded

We are very happy to hear that Samantha provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 30, 2020

The staff at Plaza Chrysler Dodge Jeep his fantastic my vehicle was service right and on time and I definitely appreciation the fact that the washed my car after it was finished good job More

by TAL
Recommend Dealer
Yes
Employees Worked With
April Ridgeway, Samantha Wiles, Adam Friedman
Jul 01, 2020 -

Tony T Chrysler Dodge Jeep Ram of Orangeburg responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 29, 2020

oil and cabin air filter change Oil change was flawless as usual. They showed me the cabin air filter prior to asking if I wanted to replace it. Choice was mine and the price was goo More

by jwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Wiles
Jul 01, 2020 -

Tony T Chrysler Dodge Jeep Ram of Orangeburg responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 27, 2020

as always great service never disappointed. always great service. drop off and pick up always a breeze. i drop of my ram and they bring it to me when they are finished with t More

by tcs230912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Wiles
Jun 28, 2020 -

Tony T Chrysler Dodge Jeep Ram of Orangeburg responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Plaza Chrysler Dodge Jeep Ram of Orangeburg!

June 25, 2020

During this time of Covid 19 there was no mask wearing of the employees only some of the customers and some social distancing .We were out at a reasonable time.I pray no one becomes a statistic.Also More

by jacquelinjackson50
Recommend Dealer
Yes
Employees Worked With
Samantha Wiles
Jun 26, 2020 -

Tony T Chrysler Dodge Jeep Ram of Orangeburg responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 25, 2020

I brought my car in for a for recall and it made it worse. I also went in for a tire change and they replaced the wrong tire. More

by pickardd1982
Recommend Dealer
No
Employees Worked With
Samantha Wiles
Jul 13, 2020 -

Tony T Chrysler Dodge Jeep Ram of Orangeburg responded

Hello, We're sorry that you didn't have a completely satisfying visit. We will have someone from our management team reach out to you to discuss. Thank you for your time, and hopefully we can get to the bottom of this.

June 19, 2020

Dodge Cares took my brand new Challenger here when it left me on the side of the road For the second time in the 6 months/5000 mi I have owned it. While my car was in the care of this dealer, the cars ra More

by ryanb29073
Recommend Dealer
No
Employees Worked With
Jon Fralick, Samantha Wiles, Adam Friedman
Jul 07, 2020 -

Tony T Chrysler Dodge Jeep Ram of Orangeburg responded

We are very sorry that you had a less than satisfying experience. Even though your experience didn't live up to the standards we set for ourselves, we take all feedback very seriously and will be sure to share your comments with management.

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