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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,273 Reviews

1,273 Reviews of Tony Serra Nissan - Service Center

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March 15, 2022

Prompt and courteous . Pays attention to detail and works efficiently. Values the customers time and needs More

by Amfarmer53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Shawn Gay
March 14, 2022

Tony Serra Nissan’s service department has done a great job on our Altima’s oil changes and other services for the last 5 1/2 years. We are very pleased with their work More

by kadams53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
March 11, 2022

Service was great, communication was good, and check out was easy. I am still shocked at how high the labor rate is at this dealership though. More

by cortney.tucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
March 10, 2022

I actually was helping my daughter look for a car. The salesman known as Big Zach came out to help us. Very friendly. When my daughter told him kinda what she wanted, he directed her to exactly what More

by KAREN_BIBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big Zach
March 10, 2022

They are always very courteous. The wait time is very short whenever I have my car serviced. And willing to help with any problems that I have. More

by Marsha Cowart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
March 09, 2022

All staff very nice and courteous Service did not take long and reasonably priced thanks More

by judy91258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service man, Cindi Burns, Shawn Gay
March 08, 2022

Slow to get oil change and tires rotated. Did not listen to me about my tire light coming on even without cold weather. Blamed it on my tired but when you rotate my tire it is always my back More

by freemanjosh2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Gay
March 07, 2022

Very helpful and accommodating service. Went above to explain the paperwork and make sure we understood everything. More

by Kaleabug2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Jones, Gary Krise, Cindi Burns, Dylan Bullard
March 05, 2022

The service went very smoothly and we were very pleased with the work that was perfomed. More

by gsche17678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Shawn Gay
March 03, 2022

They were quick to put new tires on my car. Service manager was super at picking the right tires. I will return to get my wife's tires. Thank you the super service More

by DonnaEdwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Shawn Gay
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