1,273 Reviews of Tony Serra Nissan - Service Center
Gone down hill. Charged for services not performed. Paid for tire rotation that did not get completed. Woman at desk was on phone instead of greeting customers. Not Charged for services not performed. Paid for tire rotation that did not get completed. Woman at desk was on phone instead of greeting customers. Not impressed. More
They charge way too much for services rendered. Was gonna charge my mom $300 to replace an interior door handle. When I got my oil changed they told me they'd replace a serpentine belt for me for o Was gonna charge my mom $300 to replace an interior door handle. When I got my oil changed they told me they'd replace a serpentine belt for me for over $200. Just trying to rip people off like that. Also, i was there over an hour and a half for an oil change. Which is rediculous. As far as kindness and helpfulness, everyone was nice. More
Great service, great coffee, and friendly faces. My only complaint is that I waited a little longer than I was expecting, but it allowed me to get caught up on some emails, so it wasn't bad. Very ea My only complaint is that I waited a little longer than I was expecting, but it allowed me to get caught up on some emails, so it wasn't bad. Very easy to check-in and out. I will most definitely be using Tony Serra again. More
I always have the same service, oil change and tires rotated and balances. Not one single time have I been charged the same. Some times it's free, sometimes it's over $100, sometimes it's around $90. If rotated and balances. Not one single time have I been charged the same. Some times it's free, sometimes it's over $100, sometimes it's around $90. If someone buys a car from you, bits extra warranty, you make them bring the car in for service or your warranty is void. Yet you charge them for this basic service. Oil change and tire rotation should be free! More