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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,273 Reviews

1,273 Reviews of Tony Serra Nissan - Service Center

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March 22, 2022

Excellent service. He took care of my oil change and tire rotation without pushing extra stuff. More

by soffa52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gay
March 21, 2022

Gone down hill. Charged for services not performed. Paid for tire rotation that did not get completed. Woman at desk was on phone instead of greeting customers. Not More

by JOHN.SPITZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Krise
March 19, 2022

Fred worked very hard to resolve my issues with my car once he was made aware More

by bass0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
March 17, 2022

Efficient. Courteous. Timely. Complete. Did an excellent and courteous job. Was quick and liked the email notification. More

by vencelight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
March 16, 2022

Service was great, staff was very accommodating and cheerful. I will take my car back again! More

by natster64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Shawn Gay
March 16, 2022

They charge way too much for services rendered. Was gonna charge my mom $300 to replace an interior door handle. When I got my oil changed they told me they'd replace a serpentine belt for me for o More

by Earlblaze123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
March 16, 2022

Product line is out ragius ,services is way to slow prices for service, all tohigh More

by gwsartin
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not employee
March 15, 2022

Quick service, friendly, need more outlets in waiting room, thank you so very I appreciate it More

by ab22busy
Recommend Dealer
Yes
Employees Worked With
Mike
March 15, 2022

Great service, great coffee, and friendly faces. My only complaint is that I waited a little longer than I was expecting, but it allowed me to get caught up on some emails, so it wasn't bad. Very ea More

by aburr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gay
March 15, 2022

I always have the same service, oil change and tires rotated and balances. Not one single time have I been charged the same. Some times it's free, sometimes it's over $100, sometimes it's around $90. If More

by slroberson75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Fred Crutcher, Shawn Gay
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