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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,215 Reviews

1,215 Reviews of Tony Serra Nissan - Service Center

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October 29, 2024

Very kind and helpful. The service department kept me informed on everything that the vehicle needed. More

by BELINDA.DOVE
Recommend Dealer
Yes
Employees Worked With
Service. The lady that wrote my services up.
Nov 01, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 29, 2024

Ashtin Hipp, service advisor, was so nice and helpful with all my questions about my vehicle. I was in and out of the service department swiftly. More

by paulasmithhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashtin Hipp
Nov 01, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 29, 2024

Ashtin and others were very prompt and professional throughout the entire service experience. Great Job! More

by sdalldredge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashtin Hipp
Nov 01, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 25, 2024

Everyone was polite, professional and got me processed in and out timely manner. Overall experience was great. More

by king5440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda?
Oct 26, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 25, 2024

Excellent service but a little disfied with not having the part to fix my recall . which means another 60 mile trip later after part becoming available More

by rogermayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Oct 26, 2024 -

Tony Serra Nissan responded

We sincerely thank you for the positive review, and look forward to seeing you again soon! We are very sorry they had to order the part!

October 25, 2024

Mandolin was very assisting in tending to the service needs of our car. Service department always takes good care of us. Thanks to all More

by culver1246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolin
Oct 26, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 25, 2024

Excellent work, friendly staff. one person went ABOVE AND BEYOND Mandolin Powell. Helped me ALOT ! VERY FRIENDLY,KNOWLEGABLE, AND HELPFUL! More

by Don Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolin Powell
Oct 31, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 23, 2024

The busted my oil pan because it’s plastic and not metal. Who puts a plastic oil pan on a car. More

by annagracenorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know a name
Oct 26, 2024 -

Tony Serra Nissan responded

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (256) 739-1771.

October 23, 2024

Everything have been great Ashton Hipp was amazing as usual she always gave me great customer service and u love it More

by lakedrahoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashtin Hipp
Oct 26, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 22, 2024

Best dealership in this town I refer everyone I talk to to them great people More

by rebecca.isbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Oct 26, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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