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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,214 Reviews

1,214 Reviews of Tony Serra Nissan - Service Center

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December 01, 2024

Staff members were very friendly but my tires were not rotated because the “could not find the tool” which was in my glove compartment and being a service shop they should have any tool needed for service More

by christibhamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know the names
Dec 03, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

November 30, 2024

Work was good ! Hate this survey . Don’t send me another survey. I will not fill it out More

by sheliathrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Dec 03, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 29, 2024

Service is always the best. The girls that take the money are the best also More

by dandziegenbein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Kellan Dunigan
Dec 03, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 28, 2024

Dealerships is great, but I do not want to fill out a survey every time I get me car serviced. More

by Matt.barnes050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi
Dec 03, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 27, 2024

I had an appointment at 7:30 and my car was not ready until after 2. What is the point in making appointments if they won’t keep them? More

by Beatlefan90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Dec 03, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

November 25, 2024

Every One in the dealership is very cooperative and very helpful and profession people. I will strongly recommend. More

by muhammadsiddiqi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda and Ashtin
Nov 27, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 21, 2024

Service was just as expected no better and no worse I don’t believe I got an inspection though More

by wyo_mommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Nov 22, 2024 -

Tony Serra Nissan responded

We would like the opportunity to address your concerns. Please reach out to our service manager at (256) 739-1771 when you have a chance. Thank you, and we look forward to hearing from you.

November 20, 2024

Mandalyn was exceptional! Deserves a raise! The best treatment from the company itself because she goes above and beyond. More

by sweetfeetalisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandalyn
Nov 22, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 18, 2024

The check in person was very nice , I liked talking to her . The wait was very short ,thanks . More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Kellan Dunigan
Nov 19, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 18, 2024

Staff was most helpful and accommodating. I was kept in updated on the work my truck needed. More

by Sharon.hamilton7379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolyn Powell was extremely helpful and did an excellent job.
Nov 21, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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