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Tony Serra Nissan - Service Center
Cullman, AL
1,237 Reviews
Today:Open today 7:30 AM - 6:00 PM
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1,237 Reviews of Tony Serra Nissan - Service Center
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October 12, 2019
rear window leak Due to poor assembly techniques at the Nissan assembly plant our rear window was leaking due to improper amount of sealant being used. We took the 20 Due to poor assembly techniques at the Nissan assembly plant our rear window was leaking due to improper amount of sealant being used. We took the 2018 Rogue in to Tony Serra Nissan to be repaired under warranty. They removed the window, cleaned up the mess the assembly plant had caused, and replaced and resealed the window. They even washed the Rogue.. More
by aeroforce100
Verified CustomerEmployees Worked With
Mike
October 10, 2019
Awesome crew I always get great service and everyone is very friendly. I enjoy the HGTV and goodies while I wait. Everything is always clean and professional. I always get great service and everyone is very friendly. I enjoy the HGTV and goodies while I wait. Everything is always clean and professional. More
by whitehead2004
Employees Worked With
Mikie
October 09, 2019
Great service Everyone is always so helpful and willing to go above and beyond to meet my needs. Excellent service and very thorough. I have no complaints Everyone is always so helpful and willing to go above and beyond to meet my needs. Excellent service and very thorough. I have no complaints More
by mollyohara19
Employees Worked With
Shan Bell
October 08, 2019
Great people but not sure their prices are competitive I believe tire rotation is a good thing to have and I know oil change is critical. But a brake fluid flush as often as they require it is just another I believe tire rotation is a good thing to have and I know oil change is critical. But a brake fluid flush as often as they require it is just another way to rip people off as well as cabin infilter they just should not charge 69.00 dollars for something I could do for way less More
by 12rholland13
Employees Worked With
Shan Bell
October 04, 2019
Service Everything was great. Every one we spoke to was very nice & helpful. It was a great place to get a quick service of oil change & tire rotation. Everything was great. Every one we spoke to was very nice & helpful. It was a great place to get a quick service of oil change & tire rotation. More
by mistyblakely
Employees Worked With
Shan Bell
October 03, 2019
Routine Service The service department personnel is always helpful and prompt. I have used this service for many years and have never felt pressured to add unnecessa The service department personnel is always helpful and prompt. I have used this service for many years and have never felt pressured to add unnecessary service for my vehicle. I normally schedule routine service but even when I've just stopped by to have tires checked or some other simple task, everyone is helpful and takes car of my problem. More
by melbawiegand
Employees Worked With
I don't remember names, but the guy at check in was awesome.
October 03, 2019
Warranty part Every one was very helpful and kind. The service department was very quick in getting my MAFS replaced. Top notch service. I will always bring my Ni Every one was very helpful and kind. The service department was very quick in getting my MAFS replaced. Top notch service. I will always bring my Nissan’s here. More
by smotes78
Employees Worked With
Mike
October 01, 2019
I am super pleased with the treatment and the service I always receive from all your employees that work in your service department!!! Thank you so very much!!! always receive from all your employees that work in your service department!!! Thank you so very much!!! More
by Abundantly Blessed
Employees Worked With
Hope, and the young man at the first check in point.
September 18, 2019
Oil change tire rotation I did not have an appointment, but was still able to get my car serviced quickly and efficiently. The price was very reasonable. I will definitely us I did not have an appointment, but was still able to get my car serviced quickly and efficiently. The price was very reasonable. I will definitely use this dealership again More
by kthomas2414
Employees Worked With
Shan Bell
September 17, 2019
2019 Rogue Sport A/C blower Purchased a new 2019 Rogue Sport and in just over 3000 miles the A/C blower stopped working. This is the south and the temps have been near 100 degree Purchased a new 2019 Rogue Sport and in just over 3000 miles the A/C blower stopped working. This is the south and the temps have been near 100 degrees. Not a happy situation! Had to take a vacation day to take back to dealer only to be told the part would have to be ordered and would take 5 to 7 days to come in. The part came in and they were able to work me in on Saturday to replace the part so I didn't have to use another of my vacation days. I didn't buy a new car to have to sit in a repair shop for my vacation! More
by dchambless
Employees Worked With
Mikey (on the phone), Shan Bell
