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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,237 Reviews

1,237 Reviews of Tony Serra Nissan - Service Center

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November 21, 2019

Ok experience , Were not able to repair my radio problem without doing diagnostic check. Recommending services that I dont really feel like I need Ok More

by charrison55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know her name in service dept
Nov 21, 2019 -

Tony Serra Nissan responded

Thank you for taking the time to share your experience with us. We would love to discuss your most recent visit with us in further detail. Please give us a call at 256-739-1771 and ask for Haley. Thank you! Haley Sasnette

November 20, 2019

Great clean and friendly; no pressure Got me in and out easily ; email saved me money on the oil change. Service went over what needs attention on my auto . Snack bar great More

by jdr_platinum9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hopper
Nov 21, 2019 -

Tony Serra Nissan responded

Thank you so much for taking the time to leave us a review! We are happy to hear you enjoyed your experience. If you need anything in the future please let us know. We look forward to serving you in the future! Haley Sasnette Internet Manager

November 13, 2019

GREAT EXPERIENCE HAVING TROUBLE WITH MY BATTERY. DROPPED IN TO SEE IF THEY COULD TAKE A LOOK. THEY TOOK A LOOK TOLD ME WHAT WAS NEEDED AND HOW MUCH IT WOULD COST FIX More

by tonya6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I DO NOT REMEMBER THEIR NAMES
Nov 14, 2019 -

Tony Serra Nissan responded

We are thrilled to hear you had such a wonderful experience with us. We strive to provide all of our customers with a visit that exceeds expectations! If you need anything in the future please let us know. We look forward to serving you in the future! Haley Sasnette Internet Manager

November 12, 2019

Smooth and quick!! Everyone very courteous! Dealership very clean and organized. Clean and neat waiting room very pleasant. Dealership has very knowledgeable personnel working the reception des More

by bennie.norton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hopper
Nov 14, 2019 -

Tony Serra Nissan responded

Thank you, Bennie! We are happy to hear your recent visit to see us went well. We too think Christy is a great addition to our team and we look forward to serving you again in the future. Happy Driving!! Haley Sasnette Internet Manager

November 08, 2019

FANTASTIC ALWAYS HAVE AWESOME COUPON DEALS FOR THE NISSAN FAMILY 🤗🤗🤗 WE LOVE OUR COMMUNITY AND THE CULLMAN NISSAN TEAM IS VERY KIND AND VERY HILARIOUS 🥰 THA More

by ladonnah7778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krise
Nov 14, 2019 -

Tony Serra Nissan responded

Thank you, Ladonnah! We love hearing feedback from our customers. We appreciate you taking the time to submit a review for our team and we look forward to seeing you again! Haley Sasnette Internet Manager

October 25, 2019

Oil change and mantience on tires and car The rating I gave was cause they do a great job and they are friendly and very helpful. I take my car there all the time More

by honeybear1258
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikey Leipert, Heath Turney was Tech
Oct 28, 2019 -

Tony Serra Nissan responded

Thank you so much for your kind words! We are so grateful to have great team members!

October 24, 2019

Excellent diagnosis and fix in ten minutes I brought my 2018 Frontier in for a diagnosis - it had a terrible wining noise and was a bit hard to steer. I had an 8:30 AM appointment and arrived a More

by bbveach
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikey - service manager
Oct 24, 2019 -

Tony Serra Nissan responded

Thank you for taking your time to leave us a 5 star rating and for the kind words for Mikey. We think he is doing a great job as service manager and I will let him know about your review. If there is ever anything we can do for you please let us know. We look forward to seeing you again. Team Tony Serra Nissan Cullman

October 24, 2019

Everyone is always so nice! The customer service there is awesome. Everyone is always so nice. If there's an issue with my car, they listen to me, they check it and if something More

by chris.lybbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liepert
Oct 24, 2019 -

Tony Serra Nissan responded

Chris, Thank you for taking your time to leave us a 5 star rating and review. It's happy customers like you that make our job rewarding! I will pass your kind words on to Mikey and his service team. If there is ever anything we can do for you please let us know. Happy Driving!! Team Tony Serra Nissan Cullman

October 16, 2019

Professional Everyone was a professional. Service was done in a timely manner and recommendations were welcomed. Thanks for a great job. Will use your service depa More

by dennistucker49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey
Oct 17, 2019 -

Tony Serra Nissan responded

Dennis, Thank you very much for taking your time to leave us a 5 star rating and such kind words. We know that your time is valuable and we try to get you back on the road in as quick and efficient a time as possible. I will let Mikey and his team know that you were pleased with your visit. We look forward to seeing you on your next service visit on your Rogue. Happy Driving! Team Tony Serra Nissan Cullman

October 15, 2019

Love this team Can’t say enough kind words about Shan and her staff. Been servicing with her since 2006 And trust her with all vehicle needs. Mikey and team do a g More

by SHANSJES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Leipert, Shan Bell
Oct 15, 2019 -

Tony Serra Nissan responded

Thank you so very much for your kind words and 5 star review! We always like to know when our team is doing a good job. We think we have a good team here and are happy to see when others think so too. I will let Mikey and his team know about your kind words. We look forward to seeing you on your next service visit. If you should need anything before then please let us know. Team Tony Serra Nissan Cullman

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