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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,238 Reviews

1,238 Reviews of Tony Serra Nissan - Service Center

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December 09, 2019

Service fir damaged tire Good service withbsakevamd also service friendly people worked quickly to get us on the cat we wanted will recommend to others to come up here More

by guinhudson424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Wigginton, Gary Krise
Dec 09, 2019 -

Tony Serra Nissan responded

Thank you so much for your review!! We think Gary and Katie are great, too! We appreciate your business and we look forward to helping you in the future. Please let us know if you need anything!

December 09, 2019

Very good Good service and quick. Everyone was very nice just take care of my vehicle within a timely manner. And let me know everything that was done and if an More

by crazykeller8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Macbain, Mason Isbell
Dec 10, 2019 -

Tony Serra Nissan responded

Thank you so much for taking the time to leave us a review, we really appreciate your kind words! If you need anything in the future, please don't hesitate to give us a call.

December 09, 2019

Purchase I was real happy this time really nice people can’t complain about anything.. I got a good deal Thank you! I’ll be back More

by swampfox1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Maxwell, Christy Hopper, Zak Stewart
Dec 10, 2019 -

Tony Serra Nissan responded

That is great to hear! We are pleased to know your most recent experience here at the dealership went well. We look forward to working with you again in the future. Happy Driving!!

December 05, 2019

Great service with friendly employees. Wonderful service! Relaxing atmosphere. Friendly people that answered any questions I had about my service! They worked me into their schedule and mad More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Hope Smith, Mark Rutherford, Fred Crutcher, Heath Turney, DJ Maxwell, Gary Krise
Dec 09, 2019 -

Tony Serra Nissan responded

Thank you, Richard! We are pleased to hear you had a great experience during your visit. We look forward to seeing you again!

December 04, 2019

Go To Service Center For the past 6 years and 2 vehicles, I have used the Nissan Service Center. We have been serviced fairly and never tried to be pressured into services More

by chris.robson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 04, 2019 -

Tony Serra Nissan responded

Thank you, Chris! We are thrilled to hear your visits to our service department have gone well. We appreciate your business and look forward to serving you again in the future. Thank you again for your kind words!

December 03, 2019

Oil change Put in the wrong oil but they changed it my hope is that it does not hurt my car I have always had a great experience with them first time anything w More

by mimihk02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Hunter
Dec 04, 2019 -

Tony Serra Nissan responded

Thank you for your review! If you need anything at all please let us know!

December 03, 2019

Everything went fine. In and out in a very short time. Friendly service. Easy to schedule my service on line. Very prompt in getting vehicle in the shop. More

by BOMCCOLLUM39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of which person waited on me.
Dec 04, 2019 -

Tony Serra Nissan responded

We are happy to hear your experience went well! Thank you for your review and we look forward to seeing you again soon!

November 27, 2019

Great Always nice and polite and willing to answer any questions. Service is done in a timely manner and they have a room for the kiddos to play in while we More

by cherylamills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hopper
Nov 29, 2019 -

Tony Serra Nissan responded

Thank you, Cheryl! Customer feedback is very important to us and we are happy to hear your most recent visit went well. We look forward to your next visit!

November 27, 2019

Oil change It was much better than last few times I visited and I got to use my points and also used a certificate I got through mail to help with payment. More

by g.bagwell1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Maxwell
Nov 29, 2019 -

Tony Serra Nissan responded

Thank you for taking the time to leave us a review. We look forward to seeing you again!

November 25, 2019

just not the same without Shan the manager. The service was okay but they didn't explain what all they checked like they always did when Shan was the manager. I could tell she wasn't there anymo More

by patricia4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FRED
Nov 25, 2019 -

Tony Serra Nissan responded

Hi, Patricia! We appreciate you taking the time to tell us about your recent experience. We do have some new faces here at the store and we appreciate your patience as we transition. We are confident you will come to love all of our new faces and we look forward to seeing you again! Thank you! Haley Sasnette Internet Manager

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