Tony Serra Nissan - Service Center

They area always very helpful with getting my car in for service. They explain everything that wad done during my appointment. Always is very clean. service. They explain everything that wad done during my appointment. Always is very clean. More

All in a Days Work A free 10,000 mile service visit that was I thought was and stated as free turned into a $300 bill. Wish that was stated before going. Never got my A free 10,000 mile service visit that was I thought was and stated as free turned into a $300 bill. Wish that was stated before going. Never got my survey for the Free Tank of Fuel that they offered. They couldn't do anything with that.. Other than that the actual service was great as far as what they did with the vehicle.....it's just the tricks they do to try to come to them.......What's That!!! More

Tony Serra Nissan of Cullman is always professional and treats us like family. Waiting room is comfortable and there is always Starbucks coffee waiting for you! treats us like family. Waiting room is comfortable and there is always Starbucks coffee waiting for you! More

The people are always friendly. The waiting area is very comfortable. The time it takes for the service is always minimal. And always accurate. Thanks. comfortable. The time it takes for the service is always minimal. And always accurate. Thanks. More

Friendly staff! Great service team. Addressed all of my questions. I had an issue that could not be resolved so they have asked me to drop it off sometime so they can Great service team. Addressed all of my questions. I had an issue that could not be resolved so they have asked me to drop it off sometime so they can look more. More

Took car in for recall.Was told it would take 3 hours to Took car in for recall. Was told it would take 3 hours to complete service. Took my car in to appointment at 9 and was called and told my car was rea Took car in for recall. Was told it would take 3 hours to complete service. Took my car in to appointment at 9 and was called and told my car was ready to be picked up at 2:30 or 3:00. ??????? More

Montanna and Hope were amazing. I love it when I'm treated well and these ladies went above and beyond!! Big shout out the the guys and gals in the service department for getting me in and out fast to treated well and these ladies went above and beyond!! Big shout out the the guys and gals in the service department for getting me in and out fast too!! More

Excellent Montana in service department was very friendly and formative. She let me know as soon as my vehicle was ready for pick up. Hope (service test) was wo Montana in service department was very friendly and formative. She let me know as soon as my vehicle was ready for pick up. Hope (service test) was wonderful also. She reviewed my paperwork, made sure i had no questions before processing my payment. Chuck is doing a great job with the service department. We are a Nissan family owning 3 different vehicles which shout out goes to DJ. More

Pleased with the wait time and service! Decided to take my Kia to Tony Serra for an oil change versus going to Huntsville. I am glad I made the decision to do that! Decided to take my Kia to Tony Serra for an oil change versus going to Huntsville. I am glad I made the decision to do that! More

This was the first time I had been to tony Serra Nissan. It was a great experience. I knew in less than an hour what was wrong with my Armada and that it was covered under warranty. The service department It was a great experience. I knew in less than an hour what was wrong with my Armada and that it was covered under warranty. The service department was clean and the employees were over the top friendly. I will have all my service work done there More