1,239 Reviews of Tony Serra Nissan - Service Center
I'll continue to use this service department. always get great service. will continue coming here for service. my concerns are always dealt with by professionals great service. will continue coming here for service. my concerns are always dealt with by professionals More
Everyone was nice and took eel care of me and my vehicle. My vehicle got serviced quick and I was offered a beverage. Very comfortable sitting area. My vehicle got serviced quick and I was offered a beverage. Very comfortable sitting area. More
Fast Friendly Service Everyone makes you feel like you are an important part of the Nissan"Family"' The service is done in a timely manner. Everyone goes out of their way Everyone makes you feel like you are an important part of the Nissan"Family"' The service is done in a timely manner. Everyone goes out of their way to make sure your wait is enjoyable. The building is always clean . The restrooms are always clean and the waiting room comfortable with a T,V, and magazines, free water, coffee and snacks. They even have a clean, safe room for children to play. It is kind of a "home away from home'. More
The folks at Tony Serra were very friendly, definitely no pressure, and turn around was quick. The waiting area was clean and comfortable. I highly recommend you try them. pressure, and turn around was quick. The waiting area was clean and comfortable. I highly recommend you try them. More
This service department is awesome, but not as bad xxx as thier sales department! They are ALL fantastic! If you need sales or service definitely put them at the top of your list. thier sales department! They are ALL fantastic! If you need sales or service definitely put them at the top of your list. More
The staff is very friendly as well as efficient. I took my car in preparing to have to replace the transmission, after a thorough inspection my car’s computer needed updated. my car in preparing to have to replace the transmission, after a thorough inspection my car’s computer needed updated. More
Always go above and beyond to make us feel important. Scheduling was super simple and i was in and out quickly. Kind, patient staff. Eager to answer all questions. Scheduling was super simple and i was in and out quickly. Kind, patient staff. Eager to answer all questions. More
I have always enjoying going to Tony Serra Nissan until this last visit y'all use to have the most amazing guy check u in u was so nice kept you up to date ,but not this time it was a different person this last visit y'all use to have the most amazing guy check u in u was so nice kept you up to date ,but not this time it was a different person a woman and she was dry and rude ,customer service is not her strong suit anywho I felt very unwelcome she looked at me as if I was in the wrong place and I waited longer than usual to be finished because they had a recall to fix but I didnt know that because I was not notified or told hey it will take a little longer after 2 hrs of sitting I finally had to ask and I wasn't use to that I was use to the nice guy updating me in what was going on and when it was done he would explain what was done but not with this lady I had to ask her what was done and what I was paying for that was not a pleasant experience with Nissan but hopefully it will get better because I love nissan More
Wonderful As always the service center personnel is courteous and takes care of my car. I am never pressured into unnecessary products. They are great at keep As always the service center personnel is courteous and takes care of my car. I am never pressured into unnecessary products. They are great at keeping me informed of the progress of my service. More