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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,239 Reviews

1,239 Reviews of Tony Serra Nissan - Service Center

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March 06, 2020

Regular Oil Change They did a custom regular oil change & tires rotations. I was able to use a special coupon we received in the mail, to lower the price of having it do More

by DropDead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Montanna Newton
Mar 09, 2020 -

Tony Serra Nissan responded

We apologize for your wait! We would love to discuss this with you in further detail. You can reach our Service Manager, Chuck, at 256-739-1771. Thank you for your feedback!

March 04, 2020

Tech damaged the roof of my car while performing oil change and tire rotation. Did not see until I arrived at home. No one let me know it was damaged. More

by bth86
Recommend Dealer
No
Employees Worked With
Montanna Newton
March 04, 2020

Staff are always super friendly and helpful. Work done on my vehicle is performed fast and perfectly. Easy to get an appointment. Love this dealership. James Smith was amazing. He went out of his way to make More

by allen.rhonday
Recommend Dealer
Yes
Employees Worked With
James Smith. Parts sales. , Montanna Newton
Mar 06, 2020 -

Tony Serra Nissan responded

Thank you so much! We appreciate your business!

February 26, 2020

The people at this dealership are very friendly. The people at this dealership are very helpful. The work was done in an appropriate amount of time. More

by judythompson1942
Recommend Dealer
Yes
Employees Worked With
Don’t know their names, Montanna Newton
Mar 02, 2020 -

Tony Serra Nissan responded

Thank you, Judy! We appreciate your review!

February 25, 2020

As usual, the service I received I Friday morning was exceptional. The staff is always on time and pleasant to deal with. I highly recommend to all of my friends seeking a new car and or service. More

by stacyq11
Recommend Dealer
Yes
Employees Worked With
Montanna Newton
Mar 02, 2020 -

Tony Serra Nissan responded

Thank you, Stacy! We appreciate you!

February 24, 2020

Service rep (Cindi) did not go over my printout where it had items that needed attention. She printed it out as I was going to get in my car snd she didn't even look at it. More

by JANCLOW63
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
Feb 24, 2020 -

Tony Serra Nissan responded

Hi, Jan! Thank you for taking the time to let us know about your experience. We will definitely go over this with her! Thank you for letting us know. We hope to see you again in the future! :)

February 21, 2020

Had car serviced, oil change and tire rotation. Quick service, everything went well. Very satisfied with service and billing. Very fair price. Good people to work with. More

by garyquattlebaum
Recommend Dealer
Yes
Employees Worked With
Montanna Newton
Feb 24, 2020 -

Tony Serra Nissan responded

Thank you so much, Gary! We appreciate your business!

February 20, 2020

Great service ! Great service and wonderful women in service dept.! They know there job and get things done unlike men. Pleasure visiting your dealership.They get you More

by georgejan8778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montanna Newton, Fred Crutcher
Feb 24, 2020 -

Tony Serra Nissan responded

Thank you for your kind words. We look forward to seeing you again!

February 19, 2020

They were fast and amazing I highly recommend them to anyone who is looking for a vehicle and the customer service department was great also More

by srtyree7
Recommend Dealer
Yes
Employees Worked With
Haley Sasnette, Zak Stewart, Montanna Newton, Fred Crutcher
Feb 19, 2020 -

Tony Serra Nissan responded

Thank you so much for leaving us a review, we really appreciate it! We are thrilled to hear you have enjoyed your visits to see us and we look forward to seeing you again!

February 19, 2020

Always have a great experience when I get my oil changed. Everyone is always super nice and go out of their way to be very helpful More

by shyra28
Recommend Dealer
Yes
Employees Worked With
Montanna Newton
Feb 19, 2020 -

Tony Serra Nissan responded

Thank you so much!

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