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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,273 Reviews

1,273 Reviews of Tony Serra Nissan - Service Center

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May 05, 2020

They don’t follow thru what they say. They are supposed to call me to inform me about purchase part and rental since I have to leave my car but they haven’t. And I didn’t like the way employees were. More

by osu2774
Recommend Dealer
No
Employees Worked With
Montanna Newton
May 04, 2020

Dealership recommend a brake flush and forgot to get the air out of the lines afterwards. Plus after talking to several certified mechanics the brake flush wasn't even needed. More

by Jennifer
Recommend Dealer
No
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
May 04, 2020

My service experience was excellent. Work was done in a timely manner. Staff were courteous and friendly. Very satisfied with the vehicle maintenance done. They always make me feel like a More

by mlowrey0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montanna Newton
May 01, 2020

Great customer service each and every time. The dealership itself was clean and had some snacks for me while I waited for my vehicle to be completed. More

by cornflakeconcussion
Recommend Dealer
Yes
Employees Worked With
Aysha , Montanna Newton
May 01, 2020

Vehicle Maintenance was done in a timely manner Great service as always. All the staff were very friendly and knowledgeable. They made sure that all of my need for my vehicle were met. More

by rose.yarbrough
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Montanna Newton
April 30, 2020

Great dealership. I arrived a little early and was met and checked in promptly. Associate reviewed all necessary warranty items to be performed. Work was completed promptly and vehicle delivered within th More

by Pat
Recommend Dealer
Yes
Employees Worked With
Montanna Newton, Cindi Burns
April 28, 2020

Tried to get my wife to buy a new tire when all you needed to do was fix it. And why don't a brand new car co.e road insured for tires like all good tire dealers do More

by Pat
Recommend Dealer
No
Employees Worked With
Unknow
April 28, 2020

Had an oil change, tire rotation, and back brake replacement I had arranged to drop my car off for its service. The drop off was quick and easy and the service personnel were friendly and helpful. The dealersh More

by jonesfk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope (cashier and reception)., Montanna Newton
April 27, 2020

Excellent, efficient, friendly service. Answered my questions as a first time customer and comfortable waiting area... definitely bringing my Titan back for my service needs. More

by jbrown850256
Recommend Dealer
Yes
Employees Worked With
Kristie in service dep.
April 27, 2020

This dealer is the best place i love to have my oil change there also my tire rotation . Staff is so nice i would recommend it 100% More

by michelleg498
Recommend Dealer
Yes
Employees Worked With
Haley Sasnette, Katie Wigginton, Montanna Newton, Cindi Burns
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