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Tony Honda
Waipahu, HI
4,221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,221 Reviews of Tony Honda
February 16, 2014
I purchases a CRV in 2004 from windward Honda cause the sale person in tony honda was not willing to work with us. So i had my doubt and uncertain about going back for a 2014 CRV. We stop by to look and w sale person in tony honda was not willing to work with us. So i had my doubt and uncertain about going back for a 2014 CRV. We stop by to look and we meet Kerry Kobayashi if all your sale men were like him you would not have any car on the lot. A great person and a wonderful sale men. thank you Kerry for all you help. Ismael and Valerie Del Valle More
by newyorkkid1954
Employees Worked With
kerry kobayashi, Kerry Kobayashi
February 16, 2014
Everyone at Tony's was unbelievable from the time we walked in until the time we left, especially Tracey. She was awesome. She helped us in every way and was never pushy or rushed us. We will definitely walked in until the time we left, especially Tracey. She was awesome. She helped us in every way and was never pushy or rushed us. We will definitely recommend Tracey to everyone we know that needs a vehicle. More
by tonybroach
Employees Worked With
Tracie Komori
February 15, 2014
Phenomenal service that went beyond what was expected. Wade was cordial and professional. Will certainly recommend to all Honda owners! He even wiped down my car after the wonderful wash! Wade was cordial and professional. Will certainly recommend to all Honda owners! He even wiped down my car after the wonderful wash! More
by Stacyjer
Employees Worked With
Wade szameitat
February 12, 2014
Arnel did a great job in putting me in a car that would best fit my needs and he did everything possible to get me in a great car at a great price. Colleen seem not the uv protection of the tint which is best fit my needs and he did everything possible to get me in a great car at a great price. Colleen seem not the uv protection of the tint which is why I did not get the tint through honda, also she does not know what the warranty covered on the rust proofing, I seemed to get my questions answerexd with a "I do not know" and that did not sit well with me, she was not even incline to find out, it was a very fustrating process and I hope I can get some of these questions answered like what is the name of the product that is used on the frabic, etc.. I hope some in service can help me when io bring my car in for the rust proofing, if not i may not allow honda to touch my car as it was shown to me that the personal that is selling the products does not know what the product is only the dollar amount and and the length of warranty. More
by corrigan58
Employees Worked With
Arnel Belonia
February 11, 2014
I called the Service Department to schedule an appt. When I asked to schedule an appt for my car, a girl named "Britney" stated "Are you sure?" I was shocked and at the unprofessional tone. I asked her When I asked to schedule an appt for my car, a girl named "Britney" stated "Are you sure?" I was shocked and at the unprofessional tone. I asked her why she said that and she quickly stated I had heard wrong. If people at Honda are fooling around and not treating customers in a professional manner, I would like to go somewhere else. The service was always good at Tony Honda until today. Very disappointed. More
by Aileen5563
Employees Worked With
Britney (Service Department phone)
February 11, 2014
Second time buyer. Elena is our sister in law with good credit so car had to go under her. I Marlon and Kasey Jumila, bought a 2006 Honda Accord brand new from Moi. This year were back and got a 2014 Honda credit so car had to go under her. I Marlon and Kasey Jumila, bought a 2006 Honda Accord brand new from Moi. This year were back and got a 2014 Honda Accord Sport. The service and experience is so awesome that's why were back. Thanks for everything Dustin Sonico. !00% plus on your folks business. Recommend to my friends and family on the Big Island. More
by kasey81
Employees Worked With
Moi Mabalot, Dustin Sonico
February 11, 2014
Great service, worked with us. Listened to what we wanted and we walked out with the deal we wanted.Couldnt of had a better outcome! and we walked out with the deal we wanted.Couldnt of had a better outcome! More
by djhansberry
Employees Worked With
tracie, Curtis Matsumoto, Tracie Komori
February 10, 2014
Sean gave accurate, pressure-free advice and let me choose the options that worked best for me. He assigned my makule car to a master mechanic for TLC service and it's now running trouble-free again. choose the options that worked best for me. He assigned my makule car to a master mechanic for TLC service and it's now running trouble-free again. More
by ronkodama
Employees Worked With
Sean Kikuchi
February 10, 2014
Matt was very friendly and helpful. The whole process was very pleasant. I had an appointment to go to and Matt was able to expedite the process so I can make my appointment was very pleasant. I had an appointment to go to and Matt was able to expedite the process so I can make my appointment More
by sabrinawu
Employees Worked With
Matt Chong
February 09, 2014
I took my car in for a creaking/rattling issue of the rear deck of a 2013 Honda Accord. Before I took the car in, I had my friend drive the car around so I could pinpoint where the rattling was coming f rear deck of a 2013 Honda Accord. Before I took the car in, I had my friend drive the car around so I could pinpoint where the rattling was coming from which was on the driver's side rear pillar. I was thinking that if I could tell them where the noise was coming from it would be easier to fix, and I'm 100% sure that that was the right source of the rattling. The first time I took the car in, I told the service advisor Danny what the problem was and showed him where the rattling/creaking was coming from. Later on that day, Danny notified me that they had found the rattling and fixed it by chipping some paint from the bracket where it was coming from. On the way home I start hearing the noise again so I make another appointment for the next week. This time I let them know again where the noise is coming from and hope they can fix it. Danny notifies me later that this time they couldn't hear any noise but fixed some bent clips on the rear deck which is on the passenger side. What? So I already know that they didn't fix the problem because they're working on the wrong side. Danny tells me that unfortunately they can't do anything else for me because they can't find the problem and to take it to the original dealer where I bought the car from which is Pacific Honda. First of all I'm taking it to Tony Honda because I live around the area and it's more convenient for me, and secondly, what is the difference from taking it from one service place to another? It's all Honda Service Centers! I pick my car up and this time before I leave the parking lot I hear the rattling again. The noise is pretty loud and constant so I find it hard to believe that ASE certified technicians couldn't find where the noise was coming from. Now I'm stuck with a one year old car with a horrible rattling noise that can't be fixed, unbelievable. I'm never buying a Honda again. More
by css808
Employees Worked With
Daniel Zabresky
