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Tony Honda Kona

Kailua Kona, HI

4.6
421 Reviews
Call Dealership (808) 329-8101

75-5608 Kuakini Hwy

Kailua Kona, HI

96740

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421 Reviews of Tony Honda Kona

January 15, 2021

Professional and friendly service. I recommend the Kona Honda dealership For their overall customer service. Their staff operate with efficiency and care. Thanks for a job well done. More

by Kona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Heldt
Report | Print
Jan 16, 2021 -

Tony Honda Kona responded

Aloha, Mahalo for your 5-star review and recommendation. Word of mouth is the best form or referral business and we are grateful for customers like you! Our customers are part of our Honda 'ohana and we will always take care of family! Thank you for your loyalty. We appreciate your business and look forward to seeing at your next visit! Sincerely, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 15, 2021

Fast efficient and friendly service. Making an appointment was easy and I was able to get a time that worked nicely for me. Thank you More

by redbaron2100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Heldt
Report | Print
Jan 16, 2021 -

Tony Honda Kona responded

Aloha! Mahalo for your positive feedback. We appreciate it! We will always accommodate our customers as best we can and provide a quick and efficient service as well! We always look forward to seeing you and will see you again at your next service visit! Thanks again! Warm Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 14, 2021

Prompt appointment! Ready when promised. Good job! However, the service agent left the odometer display off. Struggling to learn how to bring it back to display :-( More

by KRLANDRY
Recommend Dealer
Yes
Employees Worked With
Kaimana Enos
Report | Print
Jan 14, 2021 -

Tony Honda Kona responded

Aloha! Mahalo for your 5-star review! We appreciate your business and always try to do our best to be prompt and efficient. Please give us a call at 930-2224 if you need assistance with the odometer display. Sorry about that! We look forward to seeing you again at your next visit. Thanks again! Warm Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 12, 2021

Stan Heldt is the number one reason for owning a Honda. His service as usual was outstanding. I own a Honda because of dealership. No one says wait 30 days for any service. More

by WILLJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Heldt
Report | Print
Jan 12, 2021 -

Tony Honda Kona responded

Aloha Will, Mahalo nui loa for your feedback! We are so grateful for your loyalty to Stan and to us because of him. He is a tremendous asset to our team here and has been a part of this dealership for many years! Thank you for entrusting us with what kind of car you drive. It is customers like yourself that keep us moving forward! We look forward to seeing you again at your next service visit! Thanks again, Nicole Vinson Business Development Center Manager Tony Konda Kona

January 12, 2021

Service was quick and efficient. The staff was courteous and on top of the issues with my car. I even received a complimentary car wash which I totally appreciated., More

by IACOBUCCI0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaimana Enos
Report | Print
Jan 12, 2021 -

Tony Honda Kona responded

Aloha, Thank you for your 5-star review and positive feedback. We appreciate your business and always make sure we treat our guests with courtesy and efficiency to the best of our ability. We always look forward to seeing our customers and are very thankful for your loyalty! Mahalo again! Kind Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 12, 2021

Kaimana and Stan are always very welcoming and make me feel appreciated as a customer. Kaimana always takes time to explain what was done, the charges, and thoroughly answers my questions. I am a return More

by LJKELLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaimana Enos, Stan Heldt
Report | Print
Jan 13, 2021 -

Tony Honda Kona responded

Aloha, We would first like to thank you for your loyalty to the dealership as a repeat customer. We are so grateful to you! Our service advisors always make sure they take the best care of our customers and we are always happy to hear that it shows. Thank you for taking the time to post positive feedback. We look forward to seeing you again at your next visit! Warmest Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 11, 2021

Very satisfied with how the appointment went. Took the car to have oil changed and tire rotation checked. Also multi point inspection. Everything was completed quickly. More

by dtanovic
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stan Heldt
Report | Print
Jan 11, 2021 -

Tony Honda Kona responded

Aloha, We sincerely appreciate your positive feedback! Thank you for your 5-star review. We strive to be prompt when servicing your vehicle and we are happy to be of service to you. We look forward to seeing you at your next visit and mahalo for your business! Warmest Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 11, 2021

Krisztina went above and beyond to help with our repair. Excellent job. I would recommend her to anyone needing work. It was a total pleasure More

by rot10kd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krisztina Justo
Report | Print
Jan 11, 2021 -

Tony Honda Kona responded

Aloha, Mahalo for you 5-star review and positive feedback. Our advisors make every effort to offer our customers top notch service and we are so happy to hear you are a satisfied guest! We truly appreciate your business and look forward too seeing you at your next service visit! Thanks again, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 11, 2021

Tony Auto Group also owns a VW store on Oahu. I was hoping to turn in my leased VW here. VW says no. Ms. Vinson was very helpful, even if could not. More

by Ohtilob55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Vinson, Kaimana Enos
Report | Print
Jan 11, 2021 -

Tony Honda Kona responded

Aloha, Mahalo for your 5-star review and kind words! It was a pleasure talking with you! We are sorry we were not able to accommodate you and hope you found alternate means to turn in your lease. However, if you ever decide to purchase a Honda, feel free to give us a call! Thanks again! Warm Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 11, 2021

The Service Department has improved dramatically. In particular, Kaimana Enos provides excellent customer service. She is a valuable asset to that department and we trust her because she goes the extra More

by TTANAKA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaimana Enos
Report | Print
Jan 11, 2021 -

Tony Honda Kona responded

Aloha, We thank you graciously for your positive feedback regarding our service department. We are so happy to hear we have improved as we strive to make sure we offer stellar customer service to all of our guests. Kaimana is a valuable asset to our dealership and we are so grateful to have her here as an advisor! Mahalo again and we look forward to seeing you at your next service visit! Sincerely, Nicole Vinson Business Development Center Manager Tony Honda Kona

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