Tony Divino Toyota
Riverdale, UT
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My sales person was Jae and she made buying my car a very good experience. If you had told me it could be that way I would not believe it. She treated me with respect and actually made an old man feel good. good experience. If you had told me it could be that way I would not believe it. She treated me with respect and actually made an old man feel good. I spent most of the day getting it all done and she was with me through it all, Thank you Jae for making it such a great experience. She made it much more that just buying a car, in fact it was my first time actually buying a car and not being all stressed out. I fully recommend her when you're ready to get a new car go meet her and let her help you I can promise you won't regret it. She is the best. More
We have been working with this dealer for years. This is the 4th vehicle we have purchased from them. We have consistently been treated with a high level of courtesy and professionalism. They are ou This is the 4th vehicle we have purchased from them. We have consistently been treated with a high level of courtesy and professionalism. They are our preferred maintenance and service providers, as well. Excellent service! More
We came from another state to buy our new car from this dealer mainly because they do not charge over msrp. All other Toyota dealers that we visited (5) charge over msrp for no valid reason. dealer mainly because they do not charge over msrp. All other Toyota dealers that we visited (5) charge over msrp for no valid reason. More
Great dealership! Communication was strait forward. Susan was great to work with,she answered all my questions plus gave me good information. Thanks Communication was strait forward. Susan was great to work with,she answered all my questions plus gave me good information. Thanks More
Super poor service called the sales manager 13 times and never responded or responded to my voicemails or emails. I was curious to see if they were just super busy so I went to the dealership and stood insi never responded or responded to my voicemails or emails. I was curious to see if they were just super busy so I went to the dealership and stood inside and called and asked more the sales manager and she took my name and I watched her talk to the sales desk and you could tell they were all just talking and messing around at the sales desk even though she came back on to tell me they didn't answer. I was misinformed of when my vehicle would arrive and then they added on like $4,000 in extended warranty and stuff I didn't want. More
We signed an order for a new Sienna and deposited $500. When the vehicle arrived they called to let us know it was there. We were from out of state so we needed to make plans to pick it up. We also did not When the vehicle arrived they called to let us know it was there. We were from out of state so we needed to make plans to pick it up. We also did not need financing. This is when it turned out to be quite strange to me. We were buying the Sienna in our company name, but they demanded that I give them my personal credit information so they could run my credit history. Again We were paying cash so told them we didn't see why that step would be necessary. At that point they said we were not being upfront with them and were going to resale the van before 6 months and that would be bad for them. I think in America when you own something it is yours to do with as you please. So they sent my nonrefundable deposit back to me and sold the vehicle to another customer that they deemed to be better than us. So in review the deposit you put down on a vehicle at Tony Divino Toyota is just for them and does nothing for me the customer. I am still trying to get some better treatment from the staff and even the ownership, but they really don't care about you the customer at Tony Divino Toyota. I talked to Tony Divino, and I did appreciate that he talked to me but he backed up his staff and did nothing to correct the situation they have caused. I have been a business man myself and would never treat people the way Tony Divino Toyota does. Please consider my experience with them before you deal with them. Leon DeCook More