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Tony Betten and Sons Ford

Grand Rapids, MI

Overview
Reviews
Vehicles
4.8
65 Reviews
Call Dealership (866) 906-2302

3839 Plainfield Ave. NE

Grand Rapids, MI

49525

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Showing 65 reviews

October 03, 2022

I have bought many cars from Tony Betten & Sons Ford Our salesman Tim Walters is very knowledgeable about what we wanted and worked with us to make it happen. Why 4 stars? If they gave me the car I'd give t More

by mvelte54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Goodwin
Report | Print
Oct 07, 2022 -

Tony Betten and Sons Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to Dave Hill at (616) 447-4518 so we can assist you further.

May 21, 2022

The people that I worked with at Tony Betton Ford were very professional. My salesman, Ben was very informative and kept me apprised of the progress throughout the time that I waited for my truck to arriv More

by Jim Viggiano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Gardner
Report | Print
May 24, 2022 -

Tony Betten and Sons Ford responded

Hello Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Betten & Sons Ford, Inc.! Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2022

Jim king is a great salesman and a great person, I have bought a few cars from him over the past 20 plus years and would recommend him to anyone. More

by Tremain907
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Goodwin
Report | Print
Apr 18, 2022 -

Tony Betten and Sons Ford responded

Hi, we are happy we could make your experience a positive one! At Tony Betten & Sons Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

April 02, 2022

Friendly staff that is willing help you through the process of getting a new vehicle More

by krltngry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Goodwin
Report | Print
Apr 05, 2022 -

Tony Betten and Sons Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

February 28, 2022

Very courteous. The dealership makes you feel confident and at ease in the transactions that take place. A good place to do your car business. More

by aeties59@comcast.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Johnson, Ryan Goodwin
Report | Print
Mar 01, 2022 -

Tony Betten and Sons Ford responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Tony Betten & Sons Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 21, 2022

Excellent purchase experience. Great post purchase service and follow up throughout ownership of the vehicle More

by Neal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Walters
Report | Print
Feb 23, 2022 -

Tony Betten and Sons Ford responded

Hi Neal, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

January 01, 2022

Dealer service was helpful with all questions and responded quickly on any follow up. Mark V was personable but not pushy. More

by Coughlindavidg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark V
Report | Print
December 30, 2021

Very good experience. Deal was handled very professionally. Very satisfied. Would use this dealership again. More

by kpweesies
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Goodwin
Report | Print
May 29, 2021

Experienced sales and service staff, great facility well maintained and easy to work with. Friendly and helpful in all my experiences. Always willing to help when there is a question or problem. More

by jneusiis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aarim Powers, Ryan Goodwin
Report | Print
May 31, 2021 -

Tony Betten and Sons Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2020

Tyler was very efficient, had vehicles ready for me to test drive when I got there. Made the process very easy . Never expected to drive home anew car that easily! More

by merklemarcie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Palmer
Report | Print
Jan 06, 2021 -

Tony Betten and Sons Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

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