Tonkin Wilsonville Nissan

Dealing with Tonkin Wilsonville Nissan in purchasing our 2010 Murano was by far our best experience. Hendrix Numako was helpful, warm and appreciative of our business. We felt more like good friends than 2010 Murano was by far our best experience. Hendrix Numako was helpful, warm and appreciative of our business. We felt more like good friends than salesman/customer. He and my husband talked by phone alot and Hendrix new exactly what we were looking for. As soon as this vehicle was delivered he sent a video of it to us with a list of everything it had. We had no luck finding the exact vehicle we wanted close to home and didn't hesitate to travel to Wilsonville to buy. We live about 230 miles away. Hendrix came in on his day off to work with us, greeted us as soon as we pulled into to their parking lot and made us feel right at home. Hendrix was knowledgeable and fun to work with. We also had great experiences with Jason in Parts, and Damian in Finance. Maintenance was great too, I feel bad because I didn't get their names. The General Manager even stopped to thank us for our business. When we left after saying alot of goodbyes and thank yous, we got a few blocks away and realized we forgot something there. When we went back Ron Tonkin had just stopped in and took the time to shake hands and thank us for our business as well. We wish we could go there for all our maintenance, but live too far away. We plan to schedule any whenever we travel to that area. More

Overall great experience. The staff were very helpful and friendly but not in a pressuring or pushy type of way. I could not ask for a better first time car buying experience. The follow-up phone calls and friendly but not in a pressuring or pushy type of way. I could not ask for a better first time car buying experience. The follow-up phone calls to make sure everything was fine were much appreciated. I will definitely refer people to this dealership! More

Of the dealers that I visited (Ford, Nissan, Toyota), the Tonkin staff were hands down the most respectful, honest and pleasant to work with. Some dealers were unhelpful or rude during my first visit when Tonkin staff were hands down the most respectful, honest and pleasant to work with. Some dealers were unhelpful or rude during my first visit when I was clear that I was not buying a car that day. The Tonkin staff on the other hand understood and treated me me great. The bottom line price was clear up front without haggling. Two areas that could use improvement: 1) The time it took to close the deal and complete the transaction was too long - my guess is that it was around 90 minutes. There is no reason why this could not happen in 30 minutes or less. 2) I'm not a big fan of being subjected to a sales pitch for numerous options from the finance staff. This should be dealt with by the salesperson and finance should just be there to sign the loan paperwork. While a few of the options were discussed earlier, there were a few that had not. More

I am very satisfied with my purchase from Tonkin Wilsonville, not only that, but also with the friendliness of the salesmen and supervisors. They were very thorough with the car's options and they m Wilsonville, not only that, but also with the friendliness of the salesmen and supervisors. They were very thorough with the car's options and they made sure I knew how to operate it correctly and safely. They were also very thorough with the process of purchase. They gave me straight forward information and deals and were honest with the payment and tried as much as they can to satisfy the customer. The salesman, Ed Doran, was very detailed when it came to any inquiries I had. They all made sure what I was buying was suitable for me and made sure everything was perfect! Thank you very much Ed, Bryce and Sean. More

We went to the dealership on a whim, looking for something to replace our RAV4 that was big enough for our family but NOT a minivan. :) Ed immediately directed us to the Pathfinder. Let's just sa something to replace our RAV4 that was big enough for our family but NOT a minivan. :) Ed immediately directed us to the Pathfinder. Let's just say, it's the perfect car for us. Ed listened to our concerns and found us a great solution. Couldn't be happier! Also, NO PRESSURE sales. I went in with a chip on my shoulder and left happy as a clam. Good job, guys! More

Jay was so great to work with, we couldn't believe how fast the process was, yet he took his time with us, answered all questions, and showed how much he wanted us to enjoy our experience. Damian Lopez wa fast the process was, yet he took his time with us, answered all questions, and showed how much he wanted us to enjoy our experience. Damian Lopez was also great to work with. Overall, everyone was great! More

If buying a new car can be a pleasant experience, this time it was. All staff were friendly and Ed Doran and Rick were especially so. No high pressure tactics from anyone and this was especially refresh time it was. All staff were friendly and Ed Doran and Rick were especially so. No high pressure tactics from anyone and this was especially refreshing. They want you to understand what you are getting and be comfortable with the deal. I intend to let these folks service my vehicle and would recommend them to anyone in the market for another vehicle. Ralph More

This is the third Nissan we have owned. The people at Tonkin Nissan in Wilsonville were so helpful and the sales person we worked with, Rick Gilin went over everything with us,( other dealerships DIDN'T Tonkin Nissan in Wilsonville were so helpful and the sales person we worked with, Rick Gilin went over everything with us,( other dealerships DIDN'T). All dealships should have a sales person like Rick. I would give his name to anyone that wants a new car. He went over and above board. Thanks a lot Rick. Herb and Kittie Henne More

Customer service: Jay was easy to work with and made an effort to answer every question asked. Quality of work: Very detailed Friendliness: Each rep I spoke with was pleasant Overall Experience: Friendl effort to answer every question asked. Quality of work: Very detailed Friendliness: Each rep I spoke with was pleasant Overall Experience: Friendly people and pretty easy to work with Price: Price was decent More

This was the 8th nissan I've bought. Sean has worked with me before at another dealership. I appreciate his ability to work with us to get a great deal on our Pathfinder. We were lucky to find him at with me before at another dealership. I appreciate his ability to work with us to get a great deal on our Pathfinder. We were lucky to find him at this dealer. Jay was a great salesman that let us work at our pace and helped get us out in a great amount of time. More