Tonkin Wilsonville Nissan

After much searching on the internet, and test driving multiple vehicles, we found a used vehicle we felt might fit our needs at Wilsonville Nissan. From the moment we stepped onto the lot, it was an eas multiple vehicles, we found a used vehicle we felt might fit our needs at Wilsonville Nissan. From the moment we stepped onto the lot, it was an easy and friendly experience. Much different than we received in other dealerships. We felt the staff at this dealership were all truly working DELIGENTLY TO HELP US MEET OUR GOALS. They asked about, listened to, and cared about helping us reach our desired goal. Other dealerships tried to talk us into changing our plans. In the end we traded in a very well cared for minivan, that the only reason we were trading it in was to remove a car payment, for another well cared for vehicle that was reasonably priced. Voila - we now have one less car payment in our lives and a car that we can be as proud of owing as we were of our van. I thank each person involved for an experience that we truly appreciated. We have already recommended to friends and family that they use this dealership for their future needs. We hope to use their services again ourselves! THANKS to all the staff that worked with us! More

Ed was very helpful, friendly, and got me all the information I needed to pick the right car for me. He was also very polite, which is definitely something you want when you go through the process of information I needed to pick the right car for me. He was also very polite, which is definitely something you want when you go through the process of buying a car. Everyone at the dealership was very kind and friendly. Over-all great experience! More

After a bad experience at BEAVERTON NISSAN we went to Wilsonville Nissan to look for a new truck. Jay Palacio was our first contact. Jay was very friendly and listened to our needs and wants. Jay was un Wilsonville Nissan to look for a new truck. Jay Palacio was our first contact. Jay was very friendly and listened to our needs and wants. Jay was understanding and took us to the trucks on the lot and explained the difference of the frontier in the 2010's and the 2011's.Jay had a lot of information and shared this with us. Jay was a breath of fresh air after our earlier experience. Sean and Jay had been very helpful about the information that was presented to us. They broke everything down to ensure that we were not being misled in financing or in the total cost of the truck. Sean was very helpful explaining where the warranties and rebates fell pointing out the difference with the marked prince and the dealer’s addendum. Damien helped with the overall what type of warranty to add such as the service packets. He explained the big picture of what would be a good idea and what would best fit our needs as repairs and such. Over all our experience with Wilsonville Nissan was informational, helpful and understanding of what we were looking to purchase. I am very happy we stopped in. Oh one more thing they still owe me a Nissan hat " wink". I will recommend your dealership to anyone that asked or does not ask about our new truck. More

I was in and driving my new car in two hours. The fastest service I have ever had when buying a new or used car. Jay and Sean treated me like I was royalty. I told them what I could afford and how fastest service I have ever had when buying a new or used car. Jay and Sean treated me like I was royalty. I told them what I could afford and how much I wanted my monthly payments to be and they not only met my expectations but exceeded them. More

Dealing with Tonkin Wilsonville Nissan in purchasing our 2010 Murano was by far our best experience. Hendrix Numako was helpful, warm and appreciative of our business. We felt more like good friends than 2010 Murano was by far our best experience. Hendrix Numako was helpful, warm and appreciative of our business. We felt more like good friends than salesman/customer. He and my husband talked by phone alot and Hendrix new exactly what we were looking for. As soon as this vehicle was delivered he sent a video of it to us with a list of everything it had. We had no luck finding the exact vehicle we wanted close to home and didn't hesitate to travel to Wilsonville to buy. We live about 230 miles away. Hendrix came in on his day off to work with us, greeted us as soon as we pulled into to their parking lot and made us feel right at home. Hendrix was knowledgeable and fun to work with. We also had great experiences with Jason in Parts, and Damian in Finance. Maintenance was great too, I feel bad because I didn't get their names. The General Manager even stopped to thank us for our business. When we left after saying alot of goodbyes and thank yous, we got a few blocks away and realized we forgot something there. When we went back Ron Tonkin had just stopped in and took the time to shake hands and thank us for our business as well. We wish we could go there for all our maintenance, but live too far away. We plan to schedule any whenever we travel to that area. More

Overall great experience. The staff were very helpful and friendly but not in a pressuring or pushy type of way. I could not ask for a better first time car buying experience. The follow-up phone calls and friendly but not in a pressuring or pushy type of way. I could not ask for a better first time car buying experience. The follow-up phone calls to make sure everything was fine were much appreciated. I will definitely refer people to this dealership! More

Of the dealers that I visited (Ford, Nissan, Toyota), the Tonkin staff were hands down the most respectful, honest and pleasant to work with. Some dealers were unhelpful or rude during my first visit when Tonkin staff were hands down the most respectful, honest and pleasant to work with. Some dealers were unhelpful or rude during my first visit when I was clear that I was not buying a car that day. The Tonkin staff on the other hand understood and treated me me great. The bottom line price was clear up front without haggling. Two areas that could use improvement: 1) The time it took to close the deal and complete the transaction was too long - my guess is that it was around 90 minutes. There is no reason why this could not happen in 30 minutes or less. 2) I'm not a big fan of being subjected to a sales pitch for numerous options from the finance staff. This should be dealt with by the salesperson and finance should just be there to sign the loan paperwork. While a few of the options were discussed earlier, there were a few that had not. More

I am very satisfied with my purchase from Tonkin Wilsonville, not only that, but also with the friendliness of the salesmen and supervisors. They were very thorough with the car's options and they m Wilsonville, not only that, but also with the friendliness of the salesmen and supervisors. They were very thorough with the car's options and they made sure I knew how to operate it correctly and safely. They were also very thorough with the process of purchase. They gave me straight forward information and deals and were honest with the payment and tried as much as they can to satisfy the customer. The salesman, Ed Doran, was very detailed when it came to any inquiries I had. They all made sure what I was buying was suitable for me and made sure everything was perfect! Thank you very much Ed, Bryce and Sean. More

We went to the dealership on a whim, looking for something to replace our RAV4 that was big enough for our family but NOT a minivan. :) Ed immediately directed us to the Pathfinder. Let's just sa something to replace our RAV4 that was big enough for our family but NOT a minivan. :) Ed immediately directed us to the Pathfinder. Let's just say, it's the perfect car for us. Ed listened to our concerns and found us a great solution. Couldn't be happier! Also, NO PRESSURE sales. I went in with a chip on my shoulder and left happy as a clam. Good job, guys! More

Jay was so great to work with, we couldn't believe how fast the process was, yet he took his time with us, answered all questions, and showed how much he wanted us to enjoy our experience. Damian Lopez wa fast the process was, yet he took his time with us, answered all questions, and showed how much he wanted us to enjoy our experience. Damian Lopez was also great to work with. Overall, everyone was great! More