Tonkin Wilsonville Nissan

To put it bluntly, I hate having to buy a new car. I always left with the feeling that I was the victim of a "con job", and that explains, in part, why I kept my old pickup for almost 19 years. How always left with the feeling that I was the victim of a "con job", and that explains, in part, why I kept my old pickup for almost 19 years. However, I can say my recent experience at Wilsonville Nissan was not at all what I expected. Very low keyed, no presure and, most importantly, no sense that I was "conned". A nice group to work with. More

Wish we'd come in on the weekend so everyone didn't feel rushed, since it got pretty late by the time we were done. Best price we found for the vehicle in the area. We test drove a Cube at another dealershi rushed, since it got pretty late by the time we were done. Best price we found for the vehicle in the area. We test drove a Cube at another dealership, but Ed made sure that we test drove this particular car and became familiar and comfortable with it. I would say on the CVT, it's true that you don't feel it shift when you are excelerating because it doesn't. But, you definitely feel it shift when you are coming to a stop. So, explaining that differently would probably prepare people for how it functions better than to say you just don't feel it shift. I, personally, do not care for pressure in the sales process. That's part of why we bought at Wilsonville, from Ed. We test drove some vehicles there and returned after looking at other vehicles in other places. The staff was friendly and fair and didn't pressure us too much. Pretty much none at all is too much for me. So, for me, having my business is the review that is needed. Continuing to give good service, without too much pressure, will keep me coming back. Also, the finance manager, Damien, was great to work with. More

OUTSTANDING CUSTOMER SERVICE - always friendly and informative; this group never makes me feel like they are "doing me a favor" by helping me - they actually seem to care that my vehicle is serviced t informative; this group never makes me feel like they are "doing me a favor" by helping me - they actually seem to care that my vehicle is serviced to my satisfaction. I recently had a dead lamp in my headlight - Bill and Scott jumped right in and had the replacement bulbs in place before I even finished paying for the part. Needless to say there was no "service charge", just a quick handshake and a "thanks for your business" and I was on my way. There is a dealership closer to my home (Beaverton Nissan), but candidly - they are a terrible outfit and don't hold a candle to the EXCEPTIONAL team at Tonkin Wilsonville Nissan. More

Definetely 5-Star treatment. Tim Wright was great. We decided late on a Friday afternoon that we had found the perfect car for our daughter and with Tim and Sean Alderman's help we were able to pick up t decided late on a Friday afternoon that we had found the perfect car for our daughter and with Tim and Sean Alderman's help we were able to pick up the car on Monday afternoon. Was the best car buying experience that we have ever had. We will be back the next time we are looking for another vehicle. Would recommend Tim and Wilsonville Nissan to anyone. They made us feel like we were the most important customer they had and that is so very rare these days. Thank you again to all the staff at Nissan. Tim - you rocked!! More

Ed Doran was great to work with. Easy going, and low pressure. We had originally planned to trade in our vehicle as part of the purchase. We decided to go another direction with our trade after reciev pressure. We had originally planned to trade in our vehicle as part of the purchase. We decided to go another direction with our trade after recieving what we felt was an extremely "low ball" offer. A little too much pressure was put on us at that point to keep that trade in as part of the deal. It was obvious that dealership "sales games" were being played with regards to our trade-in, something neither my wife or I appreciated. The paperwork signing and financing was professional and quick. We did have a minor maintenance item that popped up a day after we purchased, that was taken care of by the dealership quickly and professionally. Ed Doran and a sales manager went out of their way to personally drop off our car after maintenance to our home. Very much appreciated. More

This was a great car buying experience. Jay was straightforward and respectful throughout. He created a relaxed atmosphere and help me get exactly what I wanted. Damian Lopez was my GSM and I bel straightforward and respectful throughout. He created a relaxed atmosphere and help me get exactly what I wanted. Damian Lopez was my GSM and I believe he was sincere it trying to get the very best for me. I will absolutely refer friends and family to this dealership and Jay Palacio. More

I had the best car buying experince ever, Jay and all the other sales rep at Nissan Wilsonville were great. Jay was an awsome car salesman, no presure and was there to answer every question. Thanks Jay got t other sales rep at Nissan Wilsonville were great. Jay was an awsome car salesman, no presure and was there to answer every question. Thanks Jay got the SUV we were searching for. Bill and Matt More

Tim W was very professional, knowledgeable and friendly sales associate. I was impressed with getting all my questions answered and I was satisfied with the answers. I was introduced to all the guys who we sales associate. I was impressed with getting all my questions answered and I was satisfied with the answers. I was introduced to all the guys who were working on my vehicle financing by Tim (Bruce, Joel and Jeff) and the process was pretty quick and accurate. Tim will make sure you walk out of their office with the vehicle you are happy to own and the one that will accommodate all the needs you are looking for. I will highly recommend Tim as being one of the best sales associates I have ever worked with, and the rest of the crew were great too. More

Really great experience. Everyone was friendly and open. They helped me with my trade-in and helped me choose the vehicle that best suited my needs, including financial. They spent time as I test drove mu They helped me with my trade-in and helped me choose the vehicle that best suited my needs, including financial. They spent time as I test drove multiple vehicles to find the right one. I would recommend this dealership to anyone. Thanks! More

Rated quality of work a 4 since the temporary plates were not on the car when I received it, so I couldn't drive the vehicle until a few days later. In addition, It appeared that the car had not been washe not on the car when I received it, so I couldn't drive the vehicle until a few days later. In addition, It appeared that the car had not been washed before it was delivered. Aside from those minor issues, the experience was great and the dealership did very well. More