Tonkin Wilsonville Nissan

OUTSTANDING CUSTOMER SERVICE - always friendly and informative; this group never makes me feel like they are "doing me a favor" by helping me - they actually seem to care that my vehicle is serviced t informative; this group never makes me feel like they are "doing me a favor" by helping me - they actually seem to care that my vehicle is serviced to my satisfaction. I recently had a dead lamp in my headlight - Bill and Scott jumped right in and had the replacement bulbs in place before I even finished paying for the part. Needless to say there was no "service charge", just a quick handshake and a "thanks for your business" and I was on my way. There is a dealership closer to my home (Beaverton Nissan), but candidly - they are a terrible outfit and don't hold a candle to the EXCEPTIONAL team at Tonkin Wilsonville Nissan. More

Definetely 5-Star treatment. Tim Wright was great. We decided late on a Friday afternoon that we had found the perfect car for our daughter and with Tim and Sean Alderman's help we were able to pick up t decided late on a Friday afternoon that we had found the perfect car for our daughter and with Tim and Sean Alderman's help we were able to pick up the car on Monday afternoon. Was the best car buying experience that we have ever had. We will be back the next time we are looking for another vehicle. Would recommend Tim and Wilsonville Nissan to anyone. They made us feel like we were the most important customer they had and that is so very rare these days. Thank you again to all the staff at Nissan. Tim - you rocked!! More

Ed Doran was great to work with. Easy going, and low pressure. We had originally planned to trade in our vehicle as part of the purchase. We decided to go another direction with our trade after reciev pressure. We had originally planned to trade in our vehicle as part of the purchase. We decided to go another direction with our trade after recieving what we felt was an extremely "low ball" offer. A little too much pressure was put on us at that point to keep that trade in as part of the deal. It was obvious that dealership "sales games" were being played with regards to our trade-in, something neither my wife or I appreciated. The paperwork signing and financing was professional and quick. We did have a minor maintenance item that popped up a day after we purchased, that was taken care of by the dealership quickly and professionally. Ed Doran and a sales manager went out of their way to personally drop off our car after maintenance to our home. Very much appreciated. More

This was a great car buying experience. Jay was straightforward and respectful throughout. He created a relaxed atmosphere and help me get exactly what I wanted. Damian Lopez was my GSM and I bel straightforward and respectful throughout. He created a relaxed atmosphere and help me get exactly what I wanted. Damian Lopez was my GSM and I believe he was sincere it trying to get the very best for me. I will absolutely refer friends and family to this dealership and Jay Palacio. More

I had the best car buying experince ever, Jay and all the other sales rep at Nissan Wilsonville were great. Jay was an awsome car salesman, no presure and was there to answer every question. Thanks Jay got t other sales rep at Nissan Wilsonville were great. Jay was an awsome car salesman, no presure and was there to answer every question. Thanks Jay got the SUV we were searching for. Bill and Matt More

Tim W was very professional, knowledgeable and friendly sales associate. I was impressed with getting all my questions answered and I was satisfied with the answers. I was introduced to all the guys who we sales associate. I was impressed with getting all my questions answered and I was satisfied with the answers. I was introduced to all the guys who were working on my vehicle financing by Tim (Bruce, Joel and Jeff) and the process was pretty quick and accurate. Tim will make sure you walk out of their office with the vehicle you are happy to own and the one that will accommodate all the needs you are looking for. I will highly recommend Tim as being one of the best sales associates I have ever worked with, and the rest of the crew were great too. More

Really great experience. Everyone was friendly and open. They helped me with my trade-in and helped me choose the vehicle that best suited my needs, including financial. They spent time as I test drove mu They helped me with my trade-in and helped me choose the vehicle that best suited my needs, including financial. They spent time as I test drove multiple vehicles to find the right one. I would recommend this dealership to anyone. Thanks! More

Rated quality of work a 4 since the temporary plates were not on the car when I received it, so I couldn't drive the vehicle until a few days later. In addition, It appeared that the car had not been washe not on the car when I received it, so I couldn't drive the vehicle until a few days later. In addition, It appeared that the car had not been washed before it was delivered. Aside from those minor issues, the experience was great and the dealership did very well. More

Exceptional customer service - exceeded all my expectations - I had old ideas of how a dealership operates - I have a very positive idea now. I will return to Wilsonville Nissan for service work expectations - I had old ideas of how a dealership operates - I have a very positive idea now. I will return to Wilsonville Nissan for service work - Very, very impressive at so many levels - quality work, professional at every turn. THanks for the great experience! More

First and foremost, there are not enough adequate words to express my deepest gratitude for the exceptional customer care in which I received (and my twin sister) at Tonkin Wilsonville Nissan. The moment to express my deepest gratitude for the exceptional customer care in which I received (and my twin sister) at Tonkin Wilsonville Nissan. The moment I walked into the dealership, I was acknowledged without feeling as though a vulgar was in search of it's prey. The entire Nissan staff created a climate of respect, warmth and personalized care. Given my recent cancer diagnosis, I was feeling emotionally overwhelmed and I needed to financially position myself so that I could pay for all the upcoming medical costs. Subsequently, I needed to trade-in my current vehicle and replace it with a more cost-effective, reliable, comfortable, and of course, pleasing to the eye. Believe it or not, there were no hidden agendas!! I was well respected, encouraged to share my concerns and patiently attended to by Ed Doran and Sean Alderman. I strongly believe both men took into consideration "my best interests". No matter how complex or trivial my questions were, I was always well received. They are the gurus and epitome of customer care; extremely patient yet focused, professionally knowledgeable and honored my priorities of what I needed. Given the fact that my twin sister also purchased "The Cube" the evening before, she had nothing but elation and positive praise. Without a doubt, we recommend this Dealership. In our opinion, what differentiates Tonkin Wilsonville Nissan from their competitors is their true authentic & outstanding care, quality of product and willingness to meet the customer's needs. With Gratitude, Sheryl A. Smith & Kathryn M. Smith (aka.. Cubed Squared) More