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Tonkin Wilsonville Nissan
Wilsonville, OR
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Outstanding customer service provided by each and every team member I had an interaction with. They went above and beyond to get me into the precise car that I was after. team member I had an interaction with. They went above and beyond to get me into the precise car that I was after. More
Michelle, Casey and Riley was an awesome team to work with! Hands down one of the best car purchase experience we ever had. Thank You with! Hands down one of the best car purchase experience we ever had. Thank You More
Wish I could leave a zero. I’ve never had a worse experience with a dealership. I asked for a ballpark estimate for a trade in and after being lowballed for half the cost they’re selling my exact car experience with a dealership. I asked for a ballpark estimate for a trade in and after being lowballed for half the cost they’re selling my exact car for with higher miles and 2,000 less than other dealerships were offering I asked politely why that would be and got the passive aggressive response that I’m “obviously not appreciative of their good customer service and I could look elsewhere if I’m unhappy.” They were rude and obviously if they’re so defensive about me asking any questions they’re scummy. Then when I spoke to Tim he said he saw nothing wrong with making that remark after I literally asked questions. I wish I could post proof of the my text messages here. It’s baffling. ***DO NOT RECOMMEND THIS DEALERSHIP. ESPECIALLY NOT HENRY OR TIM. *** More
Everything transparent with great service. Set up everything quick and easy. Found and met my needs efficiently. Tim H the GSM as well as James Palacio the sales manager took excellent care. Amber B everything quick and easy. Found and met my needs efficiently. Tim H the GSM as well as James Palacio the sales manager took excellent care. Amber B in service was super friendly and knowledgeable as well. I plan on going there for service as well. More
They were very helpful with my concerns regarding purchasing a vehicle Rick was helpful in assisting me with my purchase and patient and informative with my situation He is a very kind person Who purchasing a vehicle Rick was helpful in assisting me with my purchase and patient and informative with my situation He is a very kind person Who made the situation easy More
Michelle Hansen was great and got us in and out of there, including test drive, in less than 1.5 hours and she took care of all our needs including test drive, in less than 1.5 hours and she took care of all our needs More
I personally cannot say enough about this dealership and my Superman himself Rick Gilpin. BEST EVER WOOHOO! SO HAPPY AND EVEN MORE GRATEFUL. Safe travels with my very own ride Thank you so much 🙏 my Superman himself Rick Gilpin. BEST EVER WOOHOO! SO HAPPY AND EVEN MORE GRATEFUL. Safe travels with my very own ride Thank you so much 🙏 More
The online discussion worked well. Came in and test drive the vehicle and went through the paper work process to a lease. Good service and friendly associates. drive the vehicle and went through the paper work process to a lease. Good service and friendly associates. More
Best dealership! Was worth driving 45 minutes! Super Best dealership! Was worth driving 45 minutes! Super helpful and truly cares about what you are looking for and your time and money:) definitely the Best dealership! Was worth driving 45 minutes! Super helpful and truly cares about what you are looking for and your time and money:) definitely the go to dealership! More
Thanks to the whole team at Tonkin for helping get everything taken care of and into a car we love. Great customer service and they really care about their customers. To Rick, Jay, Brock and Mike than everything taken care of and into a car we love. Great customer service and they really care about their customers. To Rick, Jay, Brock and Mike thank you for all your help and much appreciated. Rare to see a team that values their customers beyond just a sale. Great job and highly recommended More