Tonkin Wilsonville Nissan
Wilsonville, OR
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This purchase was to replace my teen daughter's car that had been totaled when she was hit recently. The accident was traumatizing enough, so we wanted the purchase to be as smooth, hassle-free and as strai had been totaled when she was hit recently. The accident was traumatizing enough, so we wanted the purchase to be as smooth, hassle-free and as straight-forward as possible. I spike with Hendrix on the phone, had the price was discussed and agreed upon before we got there. My daughter had test driven elsewhere and while the other dealership offered us same car for $200 less, we felt that the transaction would be handled more professionally and the service dept. would better support her and the dealership's commitments. We were not disappointed and it was worth the drive. A non-pressure environment with friendly and extremely knowledgable salesmen. Hendrix and Tim W. Lived up to their words and I would highly recommend them and Wilsonville Nissan. More
My daughter read dealer reviews on the internet after her Nissan broke down and decided to have it towed to Ron Tonkin. That was a good decision because the staff there are very pleasant to deal with, especi Nissan broke down and decided to have it towed to Ron Tonkin. That was a good decision because the staff there are very pleasant to deal with, especially Bill and Scott Wendell. Scott took the time to provide advice on possible courses of action to follow regarding the car. It's great when someone shows concern and goes out of his way to give you ideas as to how you might proceed in a difficult situation. More
Roberta met us at the door, introduced herself and asked how she could help us. She told us they didn't have the 3.5 Nissan Altima that we were looking for on their lot but immediately began to search for how she could help us. She told us they didn't have the 3.5 Nissan Altima that we were looking for on their lot but immediately began to search for the car we wanted to buy. She took us for a test drive in a 2.5 Altima, but we still wanted to purchase the 3.5. She and the manager continued to search until they found a car that was acceptable for us. This was about 7:00 pm, and they had the car at the Wilsonville dealership ready for us at 5:00 pm the next day. Roberta went over the features of the car and how to operate them and connected our phone to the Bluetooth. When we tried to transfer the directory to Bluetooth, we were unsuccessful. We drove back to the dealership, and she attempted to transfer the phonebook. She found that our phone was not compatible with that feature, which was very helpful for us to know. We really appreciate the effort she and the manager made to find us just the car we wished to buy. We are very happy with our new Nissan Altima. More
Best car buying experience EVER!!! They worked with my husband to get him into the truck he wanted. Then a week later, they were able to get me into the vehicle I've wanted for the last 2 years! Very kn husband to get him into the truck he wanted. Then a week later, they were able to get me into the vehicle I've wanted for the last 2 years! Very knowledgeable and their customer service is the BEST in the Willamette Valley!! We recommend Wilsonville Nissan to everyone we know. More
My transaction was done long distance and the experince with working with James and the other folks at Ron Tonkin Wilsonville Nissan could not have been better. I would highly recommend them to any one loo with working with James and the other folks at Ron Tonkin Wilsonville Nissan could not have been better. I would highly recommend them to any one looking to purchase a vehicle. I live and work in Yuma, AZ and my wife lives in Veneta, OR. She needed a reliable vehicle and we found it at Ron Tonkin Wilsonville Nissan. James worked with both my wife and I to make the purchase happen. More
Exelcellent experience. No high pressure sales. Finance part was easy and comfortable. John was very pleasant and explained everything. Ed was very thorough. Friendly, made my wife and I feel at ease. part was easy and comfortable. John was very pleasant and explained everything. Ed was very thorough. Friendly, made my wife and I feel at ease. Worked with us to get the deal we wanted even after we went to another dealer. We came back to Ed, he got us the exact car we wanted and at the price we wanted. A great dealership to work with. All the people from the manager on down were very pleasant and professional people. It took away the feeling of the horror stores of buying a car. Best of all, John is an OSU grad. Go Beavs Ross and Cindy Cady More
Between vehicles for my wife and myself, this is the 10th time I've participated in the "car buying experience". It's not something I particularly enjoy or would call a pleasant experience - right up there w time I've participated in the "car buying experience". It's not something I particularly enjoy or would call a pleasant experience - right up there with getting a tooth pulled on my all-time list! This time was different. From the time of my initial phone call to check the availability of a vehicle on the weekend add to driving away in our new Frontier it was a very positive and hassle free experience. Everyone we met was courteous, friendly and helpful. In synopsis: 1. When we arrived at the dealer, Tim had the vehicle we were interested in ready and waiting to test drive. He did an excellent job on describing the vehicle's features to us and factually answering any question we had. 2. The evaluation of the vehicle we were trading in was handled in a fair and professional manner. 3. While the paperwork was being prepared, he took the time to show us around the dealership and introduce us to the service and parts dept. managers - those we'll be relying on for maintenance of our new vehicle. 4. Completion of the paperwork was timely and accurate, and we were on our way. In a time when the words "customer service" are so often and casually bandied about, in my opinion the folks at Wilsonville Nissan exemplify what it truly should be, and we would not hesitate to recommend them to anyone. More
Tonkin Wilsonville Nissan Phone: 503-258-6140 Tonkin Wilsonville Nissan Phone: 503-258-6140 26700 SW 95th Avenue Wilsonville, Oregon 97070 7/16/2011 My husband and I just wanted Tonkin Wilsonville Nissan Phone: 503-258-6140 26700 SW 95th Avenue Wilsonville, Oregon 97070 7/16/2011 My husband and I just wanted to say thank- you to our salesman James Jay Palacio and his manager Sean Alderman and John Nyguen who processed our paperwork. My husband and I live in Fairview Oregon, Yet due to the outstanding service we continue to receive we, still drive over 45 minutes to purchase our vehicles from Tonkin Wilsonville Nissan We generally go to their website www.tonkinwilsonvillenissan to locate a vehicle of interest and then call or walk in to speak with a salesman. Our experience has always been the same, whether it’s been raining or, their getting ready to close every salesman, we have come had the pleasure of meeting, happily takes the time to show us a vehicle. After, we have chosen a vehicle of our choice, our salesman than leaves once to talk with a manager, then, comes back with a straight forward price, and 3 or 4 payment options depending on the down payment we as the customer would like to put down. The company is very honest and often will go the extra mile to get us the best deal and interest rate they can. Of course they can’t create miracles; so this will depend mostly on your credit score. Honestly, the only reason our payment might change is, if we have forgotten to, purchase something like gap insurance, an extended warranty or additional service plan. We have found purchasing some of these options has saved us money in the long run. In closing, yes we still have checked out other dealerships, yet we always go back, because no other dealership has provided us with this type of experience. So thank-you again, for making our car buying experiences a pleasant, swift and enjoyable one. Tammy and Dewey Brogren (503)512-8990 More
This is what buying a car should be like. State of the art facility, honest straight forward employees, no surprises. The advertised deal was the deal. Rick was thorough, professional, respectful and very art facility, honest straight forward employees, no surprises. The advertised deal was the deal. Rick was thorough, professional, respectful and very knowledgeable. Sean was there to make sure everything came together. There were no games played by anyone. John was the best Finance guy I've encountered in many, many years of car buying. I drove my new Xterra home. I don't care where you live in the greater Portland area. Maybe Beaverton is much closer. Don't be fooled. Save yourself the time, aggravation and frustration. Drive to Wilsonville. Visit Tonkin Nissan. You won't regret it. More
From the moment I walked onto the lot and Jay greeted me I was treated more like a friend and neighbor than a potential customer. When I did make the decision to purchase my 2005 Nissan Frontier truck from I was treated more like a friend and neighbor than a potential customer. When I did make the decision to purchase my 2005 Nissan Frontier truck from them, it couldn't have gone better. I am so glad I stopped and so glad I chose this dealership - I am so excited with my new truck I am already referring my friends to this dealership - see Jay, he made the transaction seamless. I had just purchased a vehicle for my kids at a Ford dealership the month before and was highly disappointed in their sales process. So glad I came to a dealership that LISTENS to your needs and helps you find the vehicle that fits your needs. More