Tonkin Wilsonville Nissan
Wilsonville, OR
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The guys at Tonkin Wilsonville Nissan were extremely friendly, helpful and easy to work with. Absolutely no pressure at all and Rick did an excellent job answering any questions I had at the time of pur friendly, helpful and easy to work with. Absolutely no pressure at all and Rick did an excellent job answering any questions I had at the time of purchase. Rick went above and beyond to make sure I was happy with the Nissan Rogue. He was Definitely not your stereotypical pushy car salesman. I would definitely recommend Rick and Ron Tonkin Wilsonville Nissan to a friend or anyone looking to buy a car. Hands down a pleasant buying experience. Thanks again Rick, keep up the great work! More
I went to Wilsonville Nissan to look at new cars on a weekend. I left not feeling pushed at all. Rick showed me different options of what I was looking for and really listened to me. The next weekend weekend. I left not feeling pushed at all. Rick showed me different options of what I was looking for and really listened to me. The next weekend Rick had called to just see how I was doing in the car hunt. I told him I was going out to buy a new car this weekend and he just said ok.......that was it? No pushy saleman on the other end of the phone? Well I went to other car lots and just got the regular salesmen and one lot no one even came out and helped us. I went back home that saturday and thought about it overnight. That Sunday I decided to call Rick at Wilsonville Nissan. He remembered me and pulled my paperwork from the weekend before. By the time I got there he had the perfect car pulled a the front for me and we were on our way for a test drive. I fell in love with the NIssan Rogue. Before I knew it, it was my new car with great payments and it was so easy. I don't know why I went anywhere else. I have bought many cars in my life and I definitely have to say that Wilsonville Nissan is the best experience I have had. Everyone there was great. The finance manager was wonderful. I would reccommend Wilsonville Nissan to anyone. Thank you to Rick and everyone else for making a very difficult year for me into a great one with my new Rogue!! More
I started the process of buying my vehicle online and was fortunate enough to deal with Hendrix Nimako at Tonkin Nissan in Wilsonville. Hendrix was honest, competent, efficient and very friendly throughout fortunate enough to deal with Hendrix Nimako at Tonkin Nissan in Wilsonville. Hendrix was honest, competent, efficient and very friendly throughout our entire negotiation process. He made my buying experience easy and I felt like I got a good, honest deal. When I arrived at the dealership he had my vehicle ready to go and went over everything I needed to know before I left. The rest of the staff I interacted with at Tonkin was also very friendly. Both Hendrix and Finance Manager, John, offered me the usual add-ons (accessories and extended warranty), but never pushed them on me in a way that felt as if I was being pressured to buy them. Buying a vehicle and dealing with salesmen has always been an un-enjoyable experience. The guys at Tonkin changed my mind about that. It was obvious that customer service was a huge priority for them and that they sare NOT the stereotypical car salesmen. I am very happy with my new truck and my experience at Tonkin never took away from the excitement of buying a new car. Thanks guys! More
This purchase was to replace my teen daughter's car that had been totaled when she was hit recently. The accident was traumatizing enough, so we wanted the purchase to be as smooth, hassle-free and as strai had been totaled when she was hit recently. The accident was traumatizing enough, so we wanted the purchase to be as smooth, hassle-free and as straight-forward as possible. I spike with Hendrix on the phone, had the price was discussed and agreed upon before we got there. My daughter had test driven elsewhere and while the other dealership offered us same car for $200 less, we felt that the transaction would be handled more professionally and the service dept. would better support her and the dealership's commitments. We were not disappointed and it was worth the drive. A non-pressure environment with friendly and extremely knowledgable salesmen. Hendrix and Tim W. Lived up to their words and I would highly recommend them and Wilsonville Nissan. More
My daughter read dealer reviews on the internet after her Nissan broke down and decided to have it towed to Ron Tonkin. That was a good decision because the staff there are very pleasant to deal with, especi Nissan broke down and decided to have it towed to Ron Tonkin. That was a good decision because the staff there are very pleasant to deal with, especially Bill and Scott Wendell. Scott took the time to provide advice on possible courses of action to follow regarding the car. It's great when someone shows concern and goes out of his way to give you ideas as to how you might proceed in a difficult situation. More
Roberta met us at the door, introduced herself and asked how she could help us. She told us they didn't have the 3.5 Nissan Altima that we were looking for on their lot but immediately began to search for how she could help us. She told us they didn't have the 3.5 Nissan Altima that we were looking for on their lot but immediately began to search for the car we wanted to buy. She took us for a test drive in a 2.5 Altima, but we still wanted to purchase the 3.5. She and the manager continued to search until they found a car that was acceptable for us. This was about 7:00 pm, and they had the car at the Wilsonville dealership ready for us at 5:00 pm the next day. Roberta went over the features of the car and how to operate them and connected our phone to the Bluetooth. When we tried to transfer the directory to Bluetooth, we were unsuccessful. We drove back to the dealership, and she attempted to transfer the phonebook. She found that our phone was not compatible with that feature, which was very helpful for us to know. We really appreciate the effort she and the manager made to find us just the car we wished to buy. We are very happy with our new Nissan Altima. More
Best car buying experience EVER!!! They worked with my husband to get him into the truck he wanted. Then a week later, they were able to get me into the vehicle I've wanted for the last 2 years! Very kn husband to get him into the truck he wanted. Then a week later, they were able to get me into the vehicle I've wanted for the last 2 years! Very knowledgeable and their customer service is the BEST in the Willamette Valley!! We recommend Wilsonville Nissan to everyone we know. More
My transaction was done long distance and the experince with working with James and the other folks at Ron Tonkin Wilsonville Nissan could not have been better. I would highly recommend them to any one loo with working with James and the other folks at Ron Tonkin Wilsonville Nissan could not have been better. I would highly recommend them to any one looking to purchase a vehicle. I live and work in Yuma, AZ and my wife lives in Veneta, OR. She needed a reliable vehicle and we found it at Ron Tonkin Wilsonville Nissan. James worked with both my wife and I to make the purchase happen. More
Exelcellent experience. No high pressure sales. Finance part was easy and comfortable. John was very pleasant and explained everything. Ed was very thorough. Friendly, made my wife and I feel at ease. part was easy and comfortable. John was very pleasant and explained everything. Ed was very thorough. Friendly, made my wife and I feel at ease. Worked with us to get the deal we wanted even after we went to another dealer. We came back to Ed, he got us the exact car we wanted and at the price we wanted. A great dealership to work with. All the people from the manager on down were very pleasant and professional people. It took away the feeling of the horror stores of buying a car. Best of all, John is an OSU grad. Go Beavs Ross and Cindy Cady More
Between vehicles for my wife and myself, this is the 10th time I've participated in the "car buying experience". It's not something I particularly enjoy or would call a pleasant experience - right up there w time I've participated in the "car buying experience". It's not something I particularly enjoy or would call a pleasant experience - right up there with getting a tooth pulled on my all-time list! This time was different. From the time of my initial phone call to check the availability of a vehicle on the weekend add to driving away in our new Frontier it was a very positive and hassle free experience. Everyone we met was courteous, friendly and helpful. In synopsis: 1. When we arrived at the dealer, Tim had the vehicle we were interested in ready and waiting to test drive. He did an excellent job on describing the vehicle's features to us and factually answering any question we had. 2. The evaluation of the vehicle we were trading in was handled in a fair and professional manner. 3. While the paperwork was being prepared, he took the time to show us around the dealership and introduce us to the service and parts dept. managers - those we'll be relying on for maintenance of our new vehicle. 4. Completion of the paperwork was timely and accurate, and we were on our way. In a time when the words "customer service" are so often and casually bandied about, in my opinion the folks at Wilsonville Nissan exemplify what it truly should be, and we would not hesitate to recommend them to anyone. More