Tonkin Wilsonville Nissan

Best car buying experience of my life. I would even say it was ENJOYABLE! Tim is outstanding and you can tell he loves his job. We purchased a Leaf and he took the time to show us all the features and he it was ENJOYABLE! Tim is outstanding and you can tell he loves his job. We purchased a Leaf and he took the time to show us all the features and helped us program them. No haggling, no game playing.. no wasting of our valuable time! I felt we got a fair deal and so did the dealership. That how it should be. They have me as a customer for life! More

This was truly the first time ,ever, that we actually This was truly the first time ,ever, that we actually enjoyed the "Car Buying" experience! Marc Kipp, our sales person, is an absolute "Class Act"! This was truly the first time ,ever, that we actually enjoyed the "Car Buying" experience! Marc Kipp, our sales person, is an absolute "Class Act"! His low key approach was wonderful... He was very knowledgable ,informative, & friendly. He certainly went the extra mile to help us get our Pathfinder. The entire staff was relaxed, very helpful, & friendly in guiding us through the process. None of that high pressure that you encounter almost everywhere else. Our 2008 Pathfinder is the first Nissan that we have owned. All we can say is "Why did we wait so long?" ! Love it ! Love it! Love it! More

Rick's customer services has had us back to this dealership multiple times. We appreciate working with him very much, and he has taken very good care of us during the car buying process. dealership multiple times. We appreciate working with him very much, and he has taken very good care of us during the car buying process. More

Absolutely had the best experience at this particular location. I didn't feel bullied, or pushed to buy. I was allowed to look at what I wanted, my questions were answered very promptly, and they offer a location. I didn't feel bullied, or pushed to buy. I was allowed to look at what I wanted, my questions were answered very promptly, and they offer a Car Fax on everything on their lot. Hendrix was amazing, and I'm lucky to have landed the car I wanted with his help. I would highly suggest you all try out Wilsonville Nissan, the whole staff is ready and available and will do almost anything to get you into a car. Thank you all!! More

I had needed my front breaks replaced and rotors turned on my 2005 Ford F150. An appointment was made and the service department greeted me and was ready when I drove up. Chad did an initial review of th on my 2005 Ford F150. An appointment was made and the service department greeted me and was ready when I drove up. Chad did an initial review of the work to be done and ensured I understood what would be taking place and the time involved. I was shown the waiting area and the great amenities at my fingertips including beverages of my choice. During the service (which included new parts that I had brought in) a few additional concerns where discovered. Chad discussed the situation and we were able to work out a solution in a very reasonable manner. Thank you for your professional demeanor and to the "mechanic/technician" who did an outstanding job with this break service. Well done and you will be my first choice for service in the future. Thank You, Paul More

From the second that we pulled into the dealership we were immediately greeted with a friendly face. I thought that the gentleman at the door looked very familiar and I asked him if he was the one that s were immediately greeted with a friendly face. I thought that the gentleman at the door looked very familiar and I asked him if he was the one that sold me a different car YEARS ago! He immediately remembered me as well and started asking about a dog that I used to have. My husband and I had done our online research the night before so we knew just the SUV that we wanted to see. Rick promptly grabbed the keys and then my husband and him went and grabbed the car for us to see. Rick was GREAT to work with. He answered all of our questions and was very honest and upfront. My husband and I went into the day thinking that we needed to go to all these different dealerships and see all that is out there. Our minds immediately changed when we drove the 2013 Nissan Pathfinder Platinum. The amount of features that come loaded in this SUV are more than I have seen in some high end luxury makes and models. For the price and options it made it a no-brainer. We could not be happier with the friendly staff and overall great experience buying a car at Tonkin Wilsonville Nissan! More

My husband and I want to express our sincere gratitude and thanks to Rick Gilpin in the purchase of our beautiful 2010 Murano. Rick was wonderful to work with!!! A very refreshing, comfortable and rela and thanks to Rick Gilpin in the purchase of our beautiful 2010 Murano. Rick was wonderful to work with!!! A very refreshing, comfortable and relaxing experience! From the moment we drove into the lot, we felt at ease with a no high pressure sale from Rick. He was friendly and made us feel at ease. He gave us straight honest answers to questions and was very knowledgeable about the Murano. My husband and I were thrown into the market for a new vehicle after a very traumatic encounter with an elk that totaled our other vehicle. We were not looking forward to the high pressure dealings of buying a new one. We had spent two weekends looking at different choices to replace our previous vehicle and those experiences were as traumatic as our encounter with the elk. So many times we drove into other dealerships where we felt like fresh meat for the vultures, so high pressured, pushy and out and out rude. We did not feel this way with Rick and the staff at Tonkin Wilsonville Nissan. There was no sales pressure, they meet all our needs and made us feel like family. They were very friendly, respectful and professional. We never felt pressured to make a purchase higher than the amount we wanted or planned to spend. Rick explained all the options on our Murano and went through them with us so we were acquainted with our new vehicle. The staff and finance department were very friendly and did an excellent job of presenting all of our financial options and securing a loan at the lowest affordable rate for us. We sincerely thank all of you for your excellent customer service in making us feel at ease. You truly are a company that goes above and beyond to make your customers feel they are your number one priority! Thank You! Glenn and Vickie More

Our situation was not unique as we were looking for an affordable vehicle to purchase and operate. We had looked through various Internet websites (Edmonds, Auto Trader, and Consumer Reports) then decide affordable vehicle to purchase and operate. We had looked through various Internet websites (Edmonds, Auto Trader, and Consumer Reports) then decided to go and look at a few of the models we had selected. It was our intent to simply look at models and then decide which vehicle we wanted to pursue. We started at Tonkin Wilsonville Nissan and after a wonderful introduction and greeting by Jay, we were sold on the customer service and “up front” professionalism of the Tonkin Nissan team; Jay, Damian, Brian and Andy. Thank you for a wonderful experience that resulted in our exchange of vehicles; traded-in two vehicles and purchased two vehicles. My wife loves her new Altima and my mother-in-law enjoys riding around in it for her “Sunday drive about.” My truck is in great shape and as a used vehicle I am surprised how nice it looks and drives. We appreciate your kindness and professionalism and look forward to our next visit. More

Had a good exerience buying a Juke last weekend. Everyone I worked with was very nice and Wally did a great job explaining all the functions of my new car. Financing process was the easiest I've experienced. I worked with was very nice and Wally did a great job explaining all the functions of my new car. Financing process was the easiest I've experienced. Thanks for staying late on a Saturday night! More

Overall we had a bad experience with this business. My son bought a car and he had me come along to help him with the sales people and contract. 3 contracts later they did not honor what was told to us. O son bought a car and he had me come along to help him with the sales people and contract. 3 contracts later they did not honor what was told to us. Our fault to not have credit worthy of financing but their fault to continue to keep him "involved" in the ugly process of finding a financier for him and ultimately lying to him and not keeping their word on what was quoted to him originally. They took complete advantage of this young man. I promised him I would stay out of it once they called him back for a 3rd time and threatened to take the car away! I stayed out of it and told him he was on his own. He is an active duty Marine and is now re-stationed. He receives all mail at my home in McMinnville. I received the plates with a note stating they would help to put them on, imagine my surprise and anger when I arrived with plates in hand to have them put them on and "we don't have those brackets on hand". WOW. Another cost associated with his transaction that could have easily been taken care of prior to my arrival from McMinnville. Don't advertise that you will help, when you really won't! They had plenty of chances to remedy my thoughts of their business and how they do business but overall after this morning~ they failed to do so! Shame on them for dishonest practices! More