Tonkin Wilsonville Nissan
Wilsonville, OR
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Jay Palacio abd crew are awesome! I recently came in to finance a car. I have a recent bankruptcy so I wasn't sure if I would be able to finance, but once I arrived, I was amazed at ho I recently came in to finance a car. I have a recent bankruptcy so I wasn't sure if I would be able to finance, but once I arrived, I was amazed at how awesome the team was and I all but forgot about my less than perfect credit. Jay Palacio was the sales person with whom I worked. We became instant friends. I let him know that my purchase would be to put my 2 yr old in the safest car possible and still have low payments. Jay was honest from the jump and let me know that he would do his best to get me in a car that same day but there weren't guarantees. I appreciated his honesty because he did not want me to waste my time. As we looked through the cars he would advise me about any issues he has seen come up with that make/model. When we finally found the perfect car, he and his finance team (Casey and Jake) went to bat for me. Before the end of the night, they had me approved and driving away in my 2010 Nissan Cube. Later in the week, I got a call from Jay to check in and make sure all was well. The funny part about my experience is that my mom, brother, and sister-in-law recently bought cars from a different dealership, and I insisted on going to Tonkin. In the past I had a great experience with Tonkin, so I wanted to go back. My mom was with me when Jay helped me out and she is now coming back to him to get a car for my grandparents! He is an amazing guy (we talked about our families and shared stories with each other), and I am so happy to have met him! Kudos to Casey and Jake too! They were just as amazing! More
Excuses, broken promises, overall crap experience I bought a vehicle from Ron Tonkin Nissan, I have had nothing but problems with it so far. It has left me stranded a few times, with my two kids in th I bought a vehicle from Ron Tonkin Nissan, I have had nothing but problems with it so far. It has left me stranded a few times, with my two kids in the car. I have reached out on multiple occasions and they don't return calls, always some excuse. I am sure their 5 star rating is self promoted. My salesman told me if I did not leave him a review he would be forced to leave himself a review. More
Nissan Rouge 2016 Buying a car is never fun until you take a trip to Wilsonville Nissan. These guys were fun to hang with for the day. Whoopie Buying a car is never fun until you take a trip to Wilsonville Nissan. These guys were fun to hang with for the day. Whoopie More
End of 6 day search! Stressful search to purchase a vehicle I could work into my budget that I "really liked" and not one I needed to "settle" with finally ended at Tonkin Stressful search to purchase a vehicle I could work into my budget that I "really liked" and not one I needed to "settle" with finally ended at Tonkin Nissan! More
Would buy from Tonkin Nissan again in a heartbeat Just bought a certified pre-owned Nissan from Rick & Mickey over at Tonkin Nissan. I made the trip down to Oregon from the Seattle area and was nervou Just bought a certified pre-owned Nissan from Rick & Mickey over at Tonkin Nissan. I made the trip down to Oregon from the Seattle area and was nervous the trek would be wasted time. In the end I couldn't be happier with the decision to go. Rick & Mickey gave me a great price on my car and more importantly they applied zero pressure and 100% down to earth friendliness and professionalism throughout the whole process. As someone who's bought cars largely through CarMax and Craigslist to avoid high pressure sales, the folks at Tonkin Nissan renewed my faith in the dealership experience and have earned my loyalty. Long distance as it may be. Thanks again to Rick, Mickey, Casey and the whole gang. More
Nailed it! I contacted Tonkin originally by email and a nice gentleman named Jay Palacio got back to me right away!! I have VERY challenged credit so it was a lo I contacted Tonkin originally by email and a nice gentleman named Jay Palacio got back to me right away!! I have VERY challenged credit so it was a long shot to get me financed on the 2006 Scion TC that I wanted. By the end of the day Jay and his Manager Nick Romo had me an approval with very decent terms considering my current standing. I decided to do some more shopping around, via the internet and personal visit to other dealers. Well, needless to say, I ended up right back at Tonkin Nissan. When I arrived, Jay greeted me promptly and introduced me to a very nice young man named Ash! Ash let us go for a drive, got us the paperwork, introduced us to a gentleman named Casey in finance, we signed the papers and the car was Mine!!!!!! I, myself work in the car business so was prepared for the worst, which was a bit of what I got from the other dealers I visited that day. But at Tonkin Nissan, Jay, Ash, Nick, and Casey were AWESOME and treated me like a real person/customer/ valued buyer from beginning to end!! I will recommend my friends and family to Tonkin Wilsonville Nissan (if, of course I can not meet their needs myself first... lol) 100%!! Thanks, Lisa Wood Happy Scion owner More
Excellent experience at Tonkin Wilsonville Nissan I had a very nice experience at Tonkin Wilsonville Nissan thanks to Rick Gilpin and Nick Romo. They were courteous, knowledgeable, helpful and provid I had a very nice experience at Tonkin Wilsonville Nissan thanks to Rick Gilpin and Nick Romo. They were courteous, knowledgeable, helpful and provided just the right level of letting me look at / sit in / look around the car and did not hover over me (unlike some dealerships). The car in question was a new, prior-year model in my third or fourth color choice. I was trying to talk myself into that color, which they understood completely. They offered a very fair price on this vehicle (which I'd have taken if it was one of my top two colors), and gave me plenty of time to think about it with no pressure. When I'd decided to wait and find one in the color I preferred, they offered to call around and assess the possibility of trading their car with a dealer which had one of the color choices. Understandably, the pricing in that scenario was considerably more than the inventory they had on hand, so we elected not to do the deal & instead wait a little longer. The Rick and Nick were 100% professional and understanding through the entire process, and I will be referring friends & family to them in the coming years. Great experience & highly recommended. More
Best. Experience. Ever. We are so pleased! My partner and I combined have bought more than five vehicles in the last ten years. Most of those were purchased at dealers throug We are so pleased! My partner and I combined have bought more than five vehicles in the last ten years. Most of those were purchased at dealers throughout Oregon. That said, we have never had a more pleasant experience. We worked with Jay at Tonkin Wilsonville Nissan. From the get go we loved working with him. Jay is professional, fun, and not pushy. He goes out of his way to make all of his customers feel comfortable, even driving long distances to ensure a client in need had an enjoyable experience. One thing is for sure, we will ONLY purchase through Jay going forward. Way to go!!! Nick W, lifelong Oregon Resident. More
Let Ash help you buy a car!!! I was frankly completely intimidated buy a dealership experience (or the thought of a dealership experience) - I didn't want to be 'that girl' that pa I was frankly completely intimidated buy a dealership experience (or the thought of a dealership experience) - I didn't want to be 'that girl' that paid way to much or bought the 'wrong' thing or was never seen again once I entered the property. I drove every make and model in my price range two months before I could actually buy anything in the hope I would be prepared. Then I procrastinated for another 30 days. Finally, I sent friends out on their own to drive various cars I was considering. When I walked into Tonkin Wilsonville Nissan, Ash was one of the first people to smile from across the room in greeting - but he didn't approach me (I probably looked like a deer in the headlights). Everyone actually was very relaxed and friendly (not fake friendly - or 'new BFF friendly' either) - genuinely friendly. I was completely taken aback. It was as if we were actually all friends. They simply DID NOT STEER me anywhere - they truely gave me the control and never tried to take it away. There could not have been less urgency to making a purchase - they encouraged me to take my time. How refreshing is that? If this was the first experience I had ever had in a dealership - I would not be afraid of them. I felt them all working together - genuinly enjoying each other and trusting each other. Everyone - and I'm not kidding about that - smiled or said hello. Ash was my guide; a brother,son, father, all rolled into one person. I will send everyone I know to talk to him - I trust him but I didn't just trust Ash; I left trusting the dealership. Five stars - 8 tomatoes - 10 fingers - whatever your rating system is; these guys are off the chart good! Enjoy your day! More
Mrs. Dean Miller Best experience ever! Never dreamed we would be rolling out w a brand new Nissan Sentra! It was well worth the drive from Salem up to Willsonville.Jay Best experience ever! Never dreamed we would be rolling out w a brand new Nissan Sentra! It was well worth the drive from Salem up to Willsonville.Jay Palacio is the man to see. More