Tonkin Wilsonville Nissan
Wilsonville, OR
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Jay Palacio is a Great sales person & Made Buying a Car Easy Our experience at Tonkin Nissan in Wilsonville was wonderful because of Jay. We were buying a used car they had for sale. We were amazed at how much h Our experience at Tonkin Nissan in Wilsonville was wonderful because of Jay. We were buying a used car they had for sale. We were amazed at how much he knew about Subarus. Even the Subaru dealer sales people did not know as much about them as he did. Jay said he liked to be informed so he could better help his customers. He was a wealth of information and not at all pushy. He gave us the information we needed to make a good decision, offered us a price we could not refuse and we ended up buying the 2014 Subaru Outback they had for sale. I can't even imagine his knowledge base on Nissans if he knew this much about a car he did not usually sell. This guy should be teaching other sales people how to sell cars. It would be a much happier experience for folks if all the car salesman were like Jay. More
Easy shopping experience The shopping experience was so very easy with NO pressure towards any direction I was not comfortable with. I was shown many options and was given as The shopping experience was so very easy with NO pressure towards any direction I was not comfortable with. I was shown many options and was given as much time as I needed to make dessions about the purchase. Bottom line, Rick Gilpin was very easy to work with and very informative. More
Fun, friendly, and helpful Stopped by one evening to look at the Nissan rogue. Rick Gilpin came out and showed me what I was interested in. Rick was able to get me all the upgra Stopped by one evening to look at the Nissan rogue. Rick Gilpin came out and showed me what I was interested in. Rick was able to get me all the upgrades that I wanted for I price I could afford. While answering questions and filling out paperwork we talked, we laughed. It was a great experience. More
Three purchases and three great experiences!!! We have purchased three cars from Rick on Tonkin Wilsonville Nissan and each has been better than the previous. On our most recent purchase, Rick We have purchased three cars from Rick on Tonkin Wilsonville Nissan and each has been better than the previous. On our most recent purchase, Rick continued his excellence in Customer support throughout the purchasing process with some key items that are valuable as a purchaser: no pressure, transparency, how can I help, and overall there to ensure the process was smooth and not your typical run around often experienced at most dealerships. It is both Rick's personal attention and that of the overall dealership that has kept us coming back! When it is time to refresh my wife's car, I can assure you this will be our first stop and likely our last. Mahalo Rick- from a very happy and loyal customer! Jim More
Best service the best experience I had in a dealer ship. I would recommend anyone to get a nissan from here these are the best people to work with. Even the financ the best experience I had in a dealer ship. I would recommend anyone to get a nissan from here these are the best people to work with. Even the finance gentlemen was funny and respectful. More
Great Experience! It was one of the easiest experiences I've had buying a vehicle. They gave us a fair price on our trade in a good deal on our new Nissan NV. Kevin It was one of the easiest experiences I've had buying a vehicle. They gave us a fair price on our trade in a good deal on our new Nissan NV. Kevin even came in on his day off to help us. We appreciate it. More
Jay Palacio abd crew are awesome! I recently came in to finance a car. I have a recent bankruptcy so I wasn't sure if I would be able to finance, but once I arrived, I was amazed at ho I recently came in to finance a car. I have a recent bankruptcy so I wasn't sure if I would be able to finance, but once I arrived, I was amazed at how awesome the team was and I all but forgot about my less than perfect credit. Jay Palacio was the sales person with whom I worked. We became instant friends. I let him know that my purchase would be to put my 2 yr old in the safest car possible and still have low payments. Jay was honest from the jump and let me know that he would do his best to get me in a car that same day but there weren't guarantees. I appreciated his honesty because he did not want me to waste my time. As we looked through the cars he would advise me about any issues he has seen come up with that make/model. When we finally found the perfect car, he and his finance team (Casey and Jake) went to bat for me. Before the end of the night, they had me approved and driving away in my 2010 Nissan Cube. Later in the week, I got a call from Jay to check in and make sure all was well. The funny part about my experience is that my mom, brother, and sister-in-law recently bought cars from a different dealership, and I insisted on going to Tonkin. In the past I had a great experience with Tonkin, so I wanted to go back. My mom was with me when Jay helped me out and she is now coming back to him to get a car for my grandparents! He is an amazing guy (we talked about our families and shared stories with each other), and I am so happy to have met him! Kudos to Casey and Jake too! They were just as amazing! More
Excuses, broken promises, overall crap experience I bought a vehicle from Ron Tonkin Nissan, I have had nothing but problems with it so far. It has left me stranded a few times, with my two kids in th I bought a vehicle from Ron Tonkin Nissan, I have had nothing but problems with it so far. It has left me stranded a few times, with my two kids in the car. I have reached out on multiple occasions and they don't return calls, always some excuse. I am sure their 5 star rating is self promoted. My salesman told me if I did not leave him a review he would be forced to leave himself a review. More
Nissan Rouge 2016 Buying a car is never fun until you take a trip to Wilsonville Nissan. These guys were fun to hang with for the day. Whoopie Buying a car is never fun until you take a trip to Wilsonville Nissan. These guys were fun to hang with for the day. Whoopie More
End of 6 day search! Stressful search to purchase a vehicle I could work into my budget that I "really liked" and not one I needed to "settle" with finally ended at Tonkin Stressful search to purchase a vehicle I could work into my budget that I "really liked" and not one I needed to "settle" with finally ended at Tonkin Nissan! More