Tonkin Wilsonville Nissan
Wilsonville, OR
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Easy, Breezy and Out The Door! Michelle was very attentive and helpful while I was there. I had done a lot of research ahead of time and knew what I wanted to drive. I emailed ahead Michelle was very attentive and helpful while I was there. I had done a lot of research ahead of time and knew what I wanted to drive. I emailed ahead early in the morning, and they had it ready and waiting for me when I got there! There was no pressure to buy something bigger or better than what I wanted and they were patient and understanding of my “First New Car and Car Payment Anxiety”. I highly recommend this dealership to first time buyers. More
Great experience Brought our 3 year old grand daughter to the dealer with us anticipating the worst , Have to say I was pleasantly surprised. We utilized the on si Brought our 3 year old grand daughter to the dealer with us anticipating the worst , Have to say I was pleasantly surprised. We utilized the on site play room and breezed through. Great service and a big thanks to Rick our sales rep for making the process as quick and painless as possible. More
Why you lose customers I wasn’t going to post anything about my experience but decided Ron Tonkin Nissan should know why they lose customers. Was left frustrated by the c I wasn’t going to post anything about my experience but decided Ron Tonkin Nissan should know why they lose customers. Was left frustrated by the customer service experience. All the negotiating was done over the phone with one salesman. We set up an appointment when I arrived I was quickly handed to another salesman. The knowledge of product was embarrassing. Was told certain equipment came with the car which in the end it didn't, left me feeling a victim of bait and switch. The dealership later included the equipment after they relized the error. Four days after the sale the dealership call me due to an error they made in the paperwork needing me to re-sign. Independently none of these events are a big deal but collectively it made for an overall negative experience. Good customer service doesn't cost anything but unfortunately bad customer service cost you a customer More
Rick was very helpful Rick was very friendly and informative! He helped me find the perfect car for me and exceeded my needs! I would definitely recommend this dealership. Rick was very friendly and informative! He helped me find the perfect car for me and exceeded my needs! I would definitely recommend this dealership. More
New truck purchase great buying experience with Ron Tonkin Nissan in and out in an hour Richard let us know every thing that we need to know, and walked us through all t great buying experience with Ron Tonkin Nissan in and out in an hour Richard let us know every thing that we need to know, and walked us through all the right steps More
Low pressure sales We bought a used Murano. What made this a great car buying experience was our super friendly and informed sales person. He shared all of the details a We bought a used Murano. What made this a great car buying experience was our super friendly and informed sales person. He shared all of the details about the pricing of the car and was up front about the details. I've bought other cars where the experience is painful. James and Michelle were great and we will be back and we will refer them to others. More
Pleasurable transition! Tonkin Wilsonville Nissan has been my dealership for 10 years after purchasing a new Rogue. So naturally when ready to purchase again, it was my “go t Tonkin Wilsonville Nissan has been my dealership for 10 years after purchasing a new Rogue. So naturally when ready to purchase again, it was my “go to” place. I met Jay and we started the process. He was so easy to work with; professional, knowledgeable, funny and fair. Even came in on his day off to accommodate me and make the sale. He even went as far as to transfer articles from old car to new purchase. Thanks to everyone for making this an easy process. More
Truck sale Greg Nee at Tonkin Wilsonville took care of me today with the purchase of my truck. Very knowledgeable about the process. Able to answer every questio Greg Nee at Tonkin Wilsonville took care of me today with the purchase of my truck. Very knowledgeable about the process. Able to answer every question I had. When I am in the market to buy again I will be back. More
Tonkin Wilsonville Nissan First Rate Auto Dealer We give this a five star rating because from start to finish the sales staff was able to communicate effectively, knew a lot about the vehicle we were We give this a five star rating because from start to finish the sales staff was able to communicate effectively, knew a lot about the vehicle we were interested in and listened to how much we were willing to spend. Our sales representative selected a perfect test drive route. The route had gradual and sharper curves, round abouts, bumpy sections and an interstate highway. Low stress while we got the vehicle we wanted at a fair price. More
Repeat Buyers Bought from Rick in spring of ‘17, and even though we didn’t think we’d need a new vehicle so soon - we didn’t hesitate to come back! Bought from Rick in spring of ‘17, and even though we didn’t think we’d need a new vehicle so soon - we didn’t hesitate to come back! More