Tonkin Wilsonville Nissan
Wilsonville, OR
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Very personable, friendly and listens! Very real and honest people. Out of the 3 dealerships I've been too in my life this has been the best by far ever! Very real and honest people. Out of the 3 dealerships I've been too in my life this has been the best by far ever! More
Rick is the man Never have we ever experienced such personalized care when it comes to purchasing a new vehicle. We were treated with nothing but respect and every co Never have we ever experienced such personalized care when it comes to purchasing a new vehicle. We were treated with nothing but respect and every conversation about pricing, extra warrantied etc was very transparent and straight forward. We never felt pressured to buy or do anything we didn't want to. Ask for Rick, you won't regret it! More
Outstanding staff and service Jay and Casey went above and beyond to help us when our vehicle stopped running, late on a Friday evening, passing through town on our way to Lake Ode Jay and Casey went above and beyond to help us when our vehicle stopped running, late on a Friday evening, passing through town on our way to Lake Odell from Seattle for a family reunion. As soon as we walked in the showroom, Alex began the service ticket, since the service department was closed. He gave us a desk with a PC so we could find a rental car facility (how cool is THAT) and even offered to drive us there, but they were all closed for the day. Our vehicle was going to stay put until morning when the Service Team could assess the problem and give us a solution. Somehow, we needed to get to our reunion, still hours down the road. Jay assured us he was going to figure out something to help us and he did exactly that. Jay and Casey arranged to lease us one of their lot vehicles (even though the leasing team had also gone home for the day), wrote up all the paperwork, took copies of our ID’s and ins cards and handed us the keys. The next morning, we received a call from the Service Team as soon as they opened, letting us know they had our vehicle and would call back with more info once they checked it out. We were 180 miles away and so impressed by the professionalism and communication this dealership displayed. As a result, we picked our vehicle up Sunday afternoon on our way back home to Seattle, returned the lease car and received the same hospitality and great customer service from the staff. Thank you Jay and Casey for making a frustrating, mechanical inconvenience such a delightful experience. You have our gratitude and we hope you have a bonus in your near future. We will tell everyone about Tonkin Nissan. Thank you again..... More
Great Service; Friendly Staff The staff is very knowledgeable and helpful. I felt welcomed and appreciated. My car-buying experience was very pleasant! It was a pleasure having Mi The staff is very knowledgeable and helpful. I felt welcomed and appreciated. My car-buying experience was very pleasant! It was a pleasure having Michelle and Casey assist me in finding a car to fit my budget. More
Excellent customer service Not only we got the best deal, we also had the pleasure of meeting Rick Gilpin who was incredibly friendly, professional and knowledgeable. The entire Not only we got the best deal, we also had the pleasure of meeting Rick Gilpin who was incredibly friendly, professional and knowledgeable. The entire crew were excellent. Thank you to each and every one of you, specially Rick. More
Easy Process We located a car we were interested in at this dealership, and called to confirm it was still on the lot. We were lucky to have our call directed to We located a car we were interested in at this dealership, and called to confirm it was still on the lot. We were lucky to have our call directed to Rick. He was easy, fun, and straight forward to work with. We were happy to work with him, and would do so again. More
Great experience great sales people Very helpfull, gave us a great price on our trade in, got us Down to the payment amount that worked for us and still got us exactly the truck we wante Very helpfull, gave us a great price on our trade in, got us Down to the payment amount that worked for us and still got us exactly the truck we wanted with all the features that we wanted. Michelle and Brock were great More
Amazing service and not pushy Rick was very helpful when It came to finding us a car. He was very personable and easy to relate to. He was not pushy in anyway. He let my fiancé and Rick was very helpful when It came to finding us a car. He was very personable and easy to relate to. He was not pushy in anyway. He let my fiancé and I take our time and talk things over. I would defiantly go back when we need another car in the future. More
Great experiencing leasing a new car Jay and everyone in the team was fabulous. Stood by their word for pricing. Found me exactly what I was looking for. Thank you Jay Jay and everyone in the team was fabulous. Stood by their word for pricing. Found me exactly what I was looking for. Thank you Jay More
Fantastic Service was great..people fantastic..everyone of them....and very honest..explained things just right..simply can’t say enough nice things..they were Service was great..people fantastic..everyone of them....and very honest..explained things just right..simply can’t say enough nice things..they were simply fantastic More