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Tonkin Wilsonville Nissan
Wilsonville, OR
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We purchased our vehicle new and have always had service done at the dealer, went to change a tire today and could not find a lock key to the lug nut. Called the dealership and they could help take off the done at the dealer, went to change a tire today and could not find a lock key to the lug nut. Called the dealership and they could help take off the lock lug nuts for $50!! The key should have been in the car. Said a manager would call and they never did. They do not care about customers! More
Today was the day! I was in the market for a truck and Beaverton Nissan chose to play games with a Frontier, thats I wanted. Wilsonville had one that I wanted as well, I was in the market for a truck and Beaverton Nissan chose to play games with a Frontier, thats I wanted. Wilsonville had one that I wanted as well, but the truck at Beaverton was a lower trim and a suspiciously low price. However after 3 weeks of trying, they still wouldn't send me an offer. It took one text to Wilsonville and my salesman, Jesse, reached out and within an hour I had an offer for a lease on the truck. A few more text, sending some documentation over the phone and I was in an Uber on my way over. while on the way, Jesse took video of the truck for me and also went on a test drive himself to check the truck and make sure everything was OK on it. I get to the dealership and have the most relaxing sales process that Ive ever had. No hard sales, no pressure, just 2 guys talking about Oregon and cars while finance got the paperwork ready. There were no hard upsells, he just made me aware of what they had to offer. Then I went into the finance office and , again, no hard sells. Nothing was snuck into the contract and everything was gone over slowly. I got the keys to my truck which Jesse had washed, fueled, and ready for me. We shook hands, had one more good laugh and I drive home in under 3 hours. It would have shorter but we goofed off half the time and it was fun. It was a great experience and pleasure to do business with them. Ironically, Beaverton finally sent me over an offer on the way back home, after I left a bad review on Google for them. Their offer, for a lower trim, was more than Wilsonville by $200 a month. They padded the offer with several add-ons for over $2000. You want to play games and lose your shirt in the process, go to Beaverton Nissan. If you want a great experience and a good time and a good deal, go to Wilsonville and ask for Jesse. He'll take care of you More
Rick and Micheal were awesome! After visiting 4 different dealerships. This one is THE ONE. Straight forward, transparent, caring and friendly. They acted more as advisors and cons After visiting 4 different dealerships. This one is THE ONE. Straight forward, transparent, caring and friendly. They acted more as advisors and consultants than sales people. I’ve never felt so good and confident about a purchase. Thanks again guys. I’m so happy! More
Our experience with Rick, Roberto, and John during the sales process was exceptional. No hard sell. No indifference. Just compassion, a genuine effort to make sure we got the vehicle we were looking for ( sales process was exceptional. No hard sell. No indifference. Just compassion, a genuine effort to make sure we got the vehicle we were looking for (even if it wasn't on their lot or with their dealership), transparent deal terms with plenty of opportunities to ask questions and think it through, and a great deal at the end of the day. Rick made us feel special and heard, Roberto worked diligently to source the car we originally wanted, and John made the finance part of the deal smooth and easy. We were so grateful for the opportunity to work with all 3 gentlemen. We will happily recommend the entire Tonkin Nissan team. Thank you! More
Rick, Michael, and John gave me an amazing experience buying my new Audi! The entire team is incredibly knowledgeable, honest, kind, and made my purchasing experience a breeze. I would recommend Wilsonvi buying my new Audi! The entire team is incredibly knowledgeable, honest, kind, and made my purchasing experience a breeze. I would recommend Wilsonville Nissan to anyone looking, and I would return in the future, should I need anything for my Audi or future cars. Thank you, all! More
I recently leased a car from this dealership, and the entire process was incredibly easy and hassle-free. The staff was friendly, answered all my questions, and made everything seamless. I’m thrilled wit entire process was incredibly easy and hassle-free. The staff was friendly, answered all my questions, and made everything seamless. I’m thrilled with my new car! Highly recommend! More