Tonkin Mazda of Portland

Dominic is great! Been coming since I purchased my car here in 2019 and I always get top notch service from their team. Been coming since I purchased my car here in 2019 and I always get top notch service from their team. More

Quick and thorough. Can’t beat this service! we have been going here for years’ Can’t beat this service! we have been going here for years’ More

Needed an emergency rekeying after a theft. Worked with Dominic P. was prompt and extremely helpful working with my insurance. Will be coming back for any maintenance needs! Worked with Dominic P. was prompt and extremely helpful working with my insurance. Will be coming back for any maintenance needs! More

Dominic was absolutely amazing. Great Service, letting me know about my Mazda and concerns. Great Job. Great Service, letting me know about my Mazda and concerns. Great Job. More

Great quick and easy assistance. Dominic was really professional in how he helped described all my necessary needed work on my car. Dominic was really professional in how he helped described all my necessary needed work on my car. More

Had appointment to see a car. Did not exist. Tried to sell me a different car. Unprofessional and condescending attitude. Rude. Will never go back and letting everyone know on soc Did not exist. Tried to sell me a different car. Unprofessional and condescending attitude. Rude. Will never go back and letting everyone know on social media! More

A great experience thanks to Ryder Kolling. He's professional, patient, kind, and explained all of the purchasing steps as we went along. So far, so good with my 2022 CX-5 Select. He's professional, patient, kind, and explained all of the purchasing steps as we went along. So far, so good with my 2022 CX-5 Select. More

Very pleasant experience. Everyone was professional, knowledgeable and very friendly. Ryder Kolling was especially helpful in tracking down the vehicle I wanted and going over Everyone was professional, knowledgeable and very friendly. Ryder Kolling was especially helpful in tracking down the vehicle I wanted and going over the features. Patrick Ramage in finance answered all my questions and was very efficient. Thanks for a great car buying experience! More

I leased a 2021 cx-9 carbon edition. The gave me a great deal, gave me market value for my trade in minus the repairs I needed, and with their advice I got the lease wear and tear to protect myself. Such an deal, gave me market value for my trade in minus the repairs I needed, and with their advice I got the lease wear and tear to protect myself. Such an easy transparent deal, 100% would do business here again. Anyone looking for a Mazda should come here. Josh the manager, and Patrick in finance helped make everything smooth an efficient along with the salesperson. More

I am not very happy with this dealership. We bought a 2021 Mazda CX-5 New Year’s Eve December 31 2020. the buying experience was good. However, On March 12, just 2 1/2 months of having my car my rear dri 2021 Mazda CX-5 New Year’s Eve December 31 2020. the buying experience was good. However, On March 12, just 2 1/2 months of having my car my rear drivers side fender flare came off and broke while going through the car wash. The part is completely made of plastic along with the clips that hold it on. The piece was completely ruined. I talked to the car wash owner about this, he said he has video of the incident, and that the part came off as soon as I entered the car wash. My husband made an appointment at the Mazda service center to get my car fixed and told them what happened. I believe it is a manufacturing issue considering the clips that hold the fender flare is held on by plastic. I went in on March 16 to get it fixed and they told me I had to pay for the repairs, which I told them was completely wrong and that I think they should pay for it . Again because I believe it is a malfunction in the part. You should be able to drive a brand new car through the car wash without pieces of your coming off it is only 2 1/2 months old. There is no other damage or scratches around the piece that came off. The gentleman at the service desk was nice sorry I don’t remember his name. When I told him I shouldn’t have to pay for it he told me he would talk to someone higher up and see if they could do a good faith repair for me and he would get back to me. I waited a week and hadn’t heard anything, so I called them. I was told that Mazda wouldn’t pay for it and that my warranty didn’t cover It and that the car wash should and that car washes have insurance for things like that. I do not believe it was the car washes fault and I should not have to foot the bill on a faulty car part. I have driven my cars through that car wash many many times and never had any pieces of my car come off. Beyond believe that a dealership would treat a customer like this! I am driving a brand new 2021 car with a missing fender flare part that costs $80 and they refuse to make it right. I am very unhappy with my service. Mrs Hendrickson More