Tonkin Mazda of Portland

Troy and the Mazda were excellent at making sure that all of my needs were met. of my needs were met. More

Saw a great offer on this dealer’s website for a new 2023 Mazda CX-5 with base features and submitted an online order late in the evening. I was quickly reached out to by a Fernando Ortiz same day - I follow Mazda CX-5 with base features and submitted an online order late in the evening. I was quickly reached out to by a Fernando Ortiz same day - I followed up with Fernando the following morning. Fernando gave me a call and was super cool, polite, not pushy, and was checking in and seeing what I was looking for and how he can help. He honored my needs, interacted with myself and his fellow associates very efficiently, and I left with a better deal and a better package than my online order and still left with a brand new 2023 Mazda CX-5. Fernando was great, showcased Mazda’s reputable customer service and core values, and made me excited to see the direction in which the next generation of car salespeople are heading. Also want to give a shoutout to Jack Petrino who helped finalize my deal and also showcased great customer service. Thank you all! More

Crossley was very helpful. I can show he cared and was very eager to help me get into a new car, I wasn’t even planning on buying one. Just came to look and compare to other ca I can show he cared and was very eager to help me get into a new car, I wasn’t even planning on buying one. Just came to look and compare to other cars, but he convinced me this was the best option for me. I’m loving the car! More

I have worked with Adrian Negrete, who was really great. Overall, it was a good experience except for the bargaining phase with Kyle. I wish I could work with only one person (and that is Adrian) throughout Overall, it was a good experience except for the bargaining phase with Kyle. I wish I could work with only one person (and that is Adrian) throughout the buying process. Also, the sales manager Patrick Ramage was very rude at one point during the negotiation. He should not be in charge of dealing with any customer or even talking with any customer. Knowing the process fully well, I will consider Ron Tonkin Mazda but will try to avoid Patrick at all costs. Finally, I can't have enough praise for Adrian Negrete. He was efficient, transparent, and very customer oriented. I will give Adrian a five-star rating. More

This is our fourth Mazda from Ron Tonkin in Portland and we love our 2023 CX-5. Best customer service experience yet. I highly recommend working with Crossley Trono. Crossley listened to all our needs, grea we love our 2023 CX-5. Best customer service experience yet. I highly recommend working with Crossley Trono. Crossley listened to all our needs, great follow up and attention to details! More

Incredibly good sales experience with Crossley! He went way beyond expectations to get us our new CX-50! He went way beyond expectations to get us our new CX-50! More

I was looking to buy my first car, and feeling nervous about the process. I had an amazing experience with Kyle Bonura. I originally wanted to test drive a used vehicle that was sold, and he made great re about the process. I had an amazing experience with Kyle Bonura. I originally wanted to test drive a used vehicle that was sold, and he made great recommendations based on what I was looking for. I never felt pressured to buy, and Kyle was extremely patient and knowledgeable with all of my questions. I'm extremely happy with the vehicle and financing options that I ended up selecting. Patrick also helped me, and went above and beyond to find the best auto insurance rates for me. I'd recommend Kyle to anyone looking for help with finding a new car. More

Had a great experience with Tonkin Mazda. Andree arranged to transfer a barely used Outback to their lot so I could compare it side by side with the CX-50 since I could not decide between th Andree arranged to transfer a barely used Outback to their lot so I could compare it side by side with the CX-50 since I could not decide between the two. More

We had a great experience with Crossley at Tonkin Mazda. He was super patient with us and worked really hard to get us a car in our budget. Highly recommend working with him at Tonkin Mazda! He was super patient with us and worked really hard to get us a car in our budget. Highly recommend working with him at Tonkin Mazda! More

Went car shopping today with a strict budget. My first stop was at Dick Hannah, and those sales people wouldn't even give me the time of day. But continued my search and came across Tonkin Mazda. My first stop was at Dick Hannah, and those sales people wouldn't even give me the time of day. But continued my search and came across Tonkin Mazda. I was immediately greeted by Fernando Ortiz and let him know what I was looking for and my budget. I knew it was not going to be an easy task, but he looked like he enjoyed the challenge. He spent a lot of time with me, going through all the cars we could find that would fit my parameters, even at other locations. He genuinely wanted me to find the car that I wanted. When it came time to do the purchasing, his colleague Patrick in finance was a huge help as well. Definitely could not have gotten in a car I wanted to be in if it wasn't for these two. I've never been able to confidently refer a car dealership, let alone a sales person to anyone before... but I would absolutely advise you to give these guys a try. I would 100% buy my next car from them. More