Tonkin Gresham Honda

The entire experience was great except for the amount of time it took us to get in and talk with financing. Don Roessel did everything possible to make our experience great, which it was. But with the una time it took us to get in and talk with financing. Don Roessel did everything possible to make our experience great, which it was. But with the unavailability of a finance employee our entire stay lasted over 3 hours. More

I traded in my Honda for another used Honda. I worked with Don Roessel, the Internet Sales Director. He gave me a fair price on my trade-in and was great to work with. He was extremely knowledgeable abou with Don Roessel, the Internet Sales Director. He gave me a fair price on my trade-in and was great to work with. He was extremely knowledgeable about the car I was interested in and took the time to explain every feature to me. Also, Paul is the first finance manager I have ever dealt with who actually made the experience of signing dozens of documents enjoyable. He was easygoing and helpful. The whole transaction from sales to financing was very easy and pleasant. They are a great team and I will definitely go back for my next car even though it's a long drive from where I live. This is the first time I have done business with Ron Tonkin Gresham Honda in Troutdale and I am glad that I did. I highly recommend them! More

I began doing an internet search using my credit union (USAA) car buying service for a Honda S2000 and found a number of them listed in the greater Northwest. I contacted each of the dealers via the inte (USAA) car buying service for a Honda S2000 and found a number of them listed in the greater Northwest. I contacted each of the dealers via the internet letting them know of my interest in each of the vehicles. Randy instantly contacted me via email and a follow-up phone call. His response and friendly attitude really perked my interest and I decided to give this specific dealership a second look after contacting my credit union and finalizing payment / insurance requirements. My wife and I made an appointment with Randy to test drive the 2008 Honda S2000. Upon arrival, the employees made both us feel right at home. After test driving the S2K we decided to purchase it. There wasn't any haggling of price or pressure to buy what so ever. We completed the entire deal in about 2 hours, and were on our way home with a new - used car. The experience we encounter was excellent, the entire process went better than I've ever encounter when buying a New or Used car. I contribute that experience to Randy's friendly and professional attitude and character. More

After having been assured about the perfect mechanical conditions of the car and less than a week after the purchase and noticing issues with the vehicle, I contacted the dealership to notify them about a conditions of the car and less than a week after the purchase and noticing issues with the vehicle, I contacted the dealership to notify them about a noise from the axle, the sales manager refused any offer of service and blatantly kept mentioning that the assurances offered by the sales people were not in writing and that he would not acknowledge the verbal promises about the vehicle's condition provided by his sales people. He pretty much called me a liar and refused post sale service of any kind! I'd definitely not recommend these people for any future purchases. Buyer be aware!!! More

I always request to speak to the Fleet manager when making a dealer purchase and Don Roessel was more than happy to help! I was presented with great deals on what I needed and fair (no BS) financing. E making a dealer purchase and Don Roessel was more than happy to help! I was presented with great deals on what I needed and fair (no BS) financing. Every aspect of the deal was handled swiftly and the entire staff was very friendly and always professional. The follow-up visit for accessory installation went without a single issue and the car looks fantastic! Overall, this has been the most pleasing car purchase experience I have ever had. If you're in the market for a great deal on a great car, do yourself a favor and go see Don @ Gresham Honda! More

It was an awesome experience. People were nice and friendly. Would return in the future if needed another new car. I can't wait to drive my new car thanks! friendly. Would return in the future if needed another new car. I can't wait to drive my new car thanks! More

Working with Andre to find the perfect car for me was a truly great experience. He made it simple, affordable and most importantly easy. Thank you so much for being professional and courteous. In the futur truly great experience. He made it simple, affordable and most importantly easy. Thank you so much for being professional and courteous. In the future, my wife and I look forward to shopping for cars with Andre and telling our friends about the great experience we had with him. More

Today I came into the service department for an oil change on my van. Since I bought the van, this is the only dealership/department that has serviced it. After my service was completed, the service as change on my van. Since I bought the van, this is the only dealership/department that has serviced it. After my service was completed, the service associate told me a long list of things that were needing to be done on my vehicle urgently. The first thing he addresses is my tire tread. Apparently the tread was significantly worn and that it was dire that I have them rotated to preserve the life of the tires. One problem...we just put four brand new tires on two weeks ago. I pointed this out to him and he blurted, "Oh, I guess there must be some wear than". He than continued to tell me how every fluid in the vehicle was very dirty and needed to be changed, the oil was so low that there was no oil on the dipstick, and that the battery cable needed to be replaced. He also said my rear brakes were VERY low and in danger of damaging the disks and that they could do it "RIGHT NOW". I turned his recommendations down and stepped aside while he helped another customer check out. To my horror, the associate than proceeded to tell the man (almost verbatim) that he had the same problem with his tires. The customer laughed at him and informed him that was impossible because he just had the tires replaced less than a month ago. First, after the blatent fib about the tires- how am I supposed to believe any of the other recommendations that he makes? Second, if all of the fluids are in such horrid state, the brakes are paper thin and the battery cable has sat in such corrosion for so long as to need the entire cable replaced, why hasn't any of this shown up during the last oil change inspection 3,000 miles ago? The last oil change (performed by the same department/dealership)mentioned none of this(green checks down the inspection list- except tires, which we obviously replaced). I have always preferred to use dealership service departments in the past...Not anymore. More

Don sold me the vehicle that I wanted not the vehicle that he may have had on hand that day. This focus on what I wanted on a rare model and color combination really impressed me. Don is a professional a that he may have had on hand that day. This focus on what I wanted on a rare model and color combination really impressed me. Don is a professional and I would recommend him without hesitation. More

Working with Bill Kruse was a pleasurable experience. I told him the specifics of what I was looking for in a vehicle and, within a very short period of time, he found the perfect vehicle for my needs. I told him the specifics of what I was looking for in a vehicle and, within a very short period of time, he found the perfect vehicle for my needs. I have a dog and needed a vehicle that would provide her with her own space. Bill found a Honda CRV which works perfectly for my needs and included the manual transmission that I requested. All in all a very good experience. If you are looking for a new or used vehicle, I recommend you ask for Bill Kruse and he will be there to help you with what you need. More