Tommie Vaughn Ford

Service person Paula was helpful and kept me updated on issue with my car which is was fixed issue with my car which is was fixed More

Christy was great. Very easy transaction and she made me feel like I was her only customer! feel like I was her only customer! More

Todd,Did a great job of getting me the car that I Todd, Did a great job of getting me the car that I wanted. Dal time was reasonable and fair. Todd, Did a great job of getting me the car that I wanted. Dal time was reasonable and fair. More

Buying a new Bronco has been quite an experience. Through no fault of their own, the 10 month wait was tedious. But Andy Ortiz went above and beyond his duty as a salesperson to satisfy however he could. V no fault of their own, the 10 month wait was tedious. But Andy Ortiz went above and beyond his duty as a salesperson to satisfy however he could. Very pleased with Tommie Vaughn Ford. More

All responses to my inquiries were met quickly and everyone was very professional. I was kept informed of all stages of my purchase. I was extremely satisfied with the experience at Tommie Vaughn Fo everyone was very professional. I was kept informed of all stages of my purchase. I was extremely satisfied with the experience at Tommie Vaughn Ford More

The catalytic converter on our Transit Connect was stolen, so we went to this dealership (where we had bought the van) to have it replaced. OK, so we understand that supply chain issues are making ev stolen, so we went to this dealership (where we had bought the van) to have it replaced. OK, so we understand that supply chain issues are making everything take longer. But 3 weeks went by before this dealership was able to source a replacement. That's too dang long for our business to be without a delivery vehicle. Then, when the part did become available, we were told that the shop would get to our vehicle only after a bunch of City vehicles were serviced---"and we don't really even make any money on City vehicles," we were told. Really? Who would say that to a paying customer? Why not prioritize the customer who's paying full freight? Then, it took an additional week for our vehicle to be repaired and returned to us. And on each and every step, we were the ones having to reach out for updates: never did the dealership proactively contact us with updates. All in all, this particular transaction was sure disappointing. More

It's a good dealership I've never had any issues or complaints until the last time they took 2 weeks with my vehicle just to change a water pump complaints until the last time they took 2 weeks with my vehicle just to change a water pump More

This dealership is always courteous, helpful and takes care of my car needs in a timely manner. care of my car needs in a timely manner. More

I was purchasing a new Bronco I ordered; Lauren in sales was very helpful through the entire process. was very helpful through the entire process. More

Perfect buying experience for my 2021 Bronco. Andy Smith was great. I really appreciated the whole experience. was great. I really appreciated the whole experience. More