Tommie Vaughn Ford
Houston, TX
Filter Reviews by Keyword
By Type
Showing 294 reviews
Tommy has supported me through the trial and tribulation of waiting for my Bronco. I will actually miss him a lot and will be back to buy another car from him when I'm ready. Andrea in the warranty and fi of waiting for my Bronco. I will actually miss him a lot and will be back to buy another car from him when I'm ready. Andrea in the warranty and financing department was so fast, she squeezed me in front of some other people doing financing to get me out the door more quickly and love her for that. She was great! More
Christy Zeh was extremely easy to work with and eliminated any stress from my new truck purchase. She also took the time to explain and demonstrate many of the features which was really helpful. eliminated any stress from my new truck purchase. She also took the time to explain and demonstrate many of the features which was really helpful. More
Paula was my service writer. She is so professional, knew just what I needed. She would up date me on the progress of the repair. Tommie Vaughn did an excellent job on service! She is so professional, knew just what I needed. She would up date me on the progress of the repair. Tommie Vaughn did an excellent job on service! More
The dealership is nice, but service department leaves more to be desired. At my last service, they did not fill my DEF tank. And when rotating my tires, they did not adjust the air pressures. Now my tire more to be desired. At my last service, they did not fill my DEF tank. And when rotating my tires, they did not adjust the air pressures. Now my tires are over inflated in the front and under inflated in the rear. Finally, they changed my fuel filter and clearly spilled as my entire vehicle now smells like fuel. Any one of these alone may not be a huge issue, but all combined at the same service appointment (along with a $450 invoice) is concerning. More
Ordered a new Bronco from them and My sales guy Jason was very helpful during the entire process. Everyone I have met there have been extremely nice. very helpful during the entire process. Everyone I have met there have been extremely nice. More