Tommie Vaughn Ford
Houston, TX
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Sales man David Watson I love dealing with our sales man. There Are no hassles over pricing. We have been Tommy Vaughn for over 30 years. I have tried go to other dealers bu I love dealing with our sales man. There Are no hassles over pricing. We have been Tommy Vaughn for over 30 years. I have tried go to other dealers but they never come thru on their pricing. So we always comeback to Tommy Vaughn dealership. More
Return Customer This makes my 8th car purchase at Tommie Vaughn (5 new, 3 used). I come back because of quality of service and value. Will return again someday This makes my 8th car purchase at Tommie Vaughn (5 new, 3 used). I come back because of quality of service and value. Will return again someday More
They don't want to sell cars Looking at a used vehicle, sent application in and was told I was approved with stips. I went in with what I was told I needed, and they switched sa Looking at a used vehicle, sent application in and was told I was approved with stips. I went in with what I was told I needed, and they switched salesmen on me and I ended up with Damien. He wanted to fill out another credit app, I said it's already done. Then I was told they lost it. Then proceeded to say I wasn't approved yet. If it was lost how did he know what the stipulations were 🤔 He was rude, and made me extremely frustrated because he was NOT cooperative at all. This would have been the second purchase from this dealership. The first was great, this one was a disaster. The vehicle I was trying to purchase has obviously been there a while. It had been sitting so long it took a second to start. No wonder it's still there. They don't want to sell it. After his inflammatory comments, I said ok. I'm done and left. His reply was OKAY. Never again, Most dealerships want to sell cars and work with you, not this guy. Lol More
No Games Dealership! Special ordered a 2018 Mustang in early Nov., delivered a few days ago. Love IT !! Dakota Owen is the man to call/see! Always responded to emails & Special ordered a 2018 Mustang in early Nov., delivered a few days ago. Love IT !! Dakota Owen is the man to call/see! Always responded to emails & texts, as well as holding up on my trade-in vehicle value. NO GAMES or b.s. Go see or call DAKOTA OWEN More
Best Car Buying Experience I’ve ever had I called 4 different Ford Dealerships in the Houston area, and by far the sincerity in which Tommie Vaughn Ford displayed in an effort to meet my need I called 4 different Ford Dealerships in the Houston area, and by far the sincerity in which Tommie Vaughn Ford displayed in an effort to meet my needs far surpassed the others. Not only did they have the best price right out of the gate, but they did not seem to be annoyed of my constant be “negotiating” all the way through the financing phase of the purchase. Matter of fact, they seemed to appreciate respect the fact that I work hard for my dollar, and was going out if my way to hold on to as many of them as I can. I will never purchase another vehicle elsewhere. More
Great Experience Tommie Vaughn was very helpful and met all of our needs. We love our new Expedition! Our experience was so great that my parents also bought a new Exp Tommie Vaughn was very helpful and met all of our needs. We love our new Expedition! Our experience was so great that my parents also bought a new Expedition from Tommie Vaughn as well. More
Quick & Easy My experience with Tommie Vaughn Ford was beyond exceptional! I had tried for days to get a new vehicle at another dealership and was pleasantly surpr My experience with Tommie Vaughn Ford was beyond exceptional! I had tried for days to get a new vehicle at another dealership and was pleasantly surprised to find the perfect used one online in a trim level up from the one I was considering. I sent a message to make sure the vehicle was available and it was ready for me to drive when I arrived! After being told my credit was difficult to work with by the other dealership, I explained my situation, gave them a number for payments and down payment and was approved in 10 minutes. I was ecstatic! JP was able to help me while also assisting my mother who had come to look at a truck. I was in and out of there, with a new to me car, in 2.5 hours with the payments I needed and a lower down payment! JP kept in touch to help my mom after we left as well. Great selection and great customer service from the moment I walked in! More
A Happy Camper! I had spent 2 days looking for a vehicle. My husband and I stopped at Tommy Vaughn since we had purchased my previous vehicle there. Once again, I was I had spent 2 days looking for a vehicle. My husband and I stopped at Tommy Vaughn since we had purchased my previous vehicle there. Once again, I was taken care of immediately. Willie, our sales guy helped us out. He went out of his way to answer all my questions and get the vehicle I wanted. It was so quick and hassle free. Great hospitality. I am a happy camper! More
Friendly, Fast, Knowledgeable, No BS My connection to the dealer started with a single phone call to my salesman (Dakota) where he not only had the truck I wanted but EXACTLY the truck I My connection to the dealer started with a single phone call to my salesman (Dakota) where he not only had the truck I wanted but EXACTLY the truck I wanted and helped me achieve the deal I wanted. Finance was just as helpful and was in and out in less than 30 minutes with a clear explanation of the finance path for my purchase. Cuddos to the TV family that's why I WILL return for all my automobile needs. More
NEGLIGENCE AND RESPONSIBILITY I took my automobile to repair and for reasons of the battery was not in good condition, the dealer called me, and I went to pick up the car and notic I took my automobile to repair and for reasons of the battery was not in good condition, the dealer called me, and I went to pick up the car and noticed that I had a rappelling hit on the front of the bumper, I called the manager and he saw and totally reject his responsibility of the dealer, without doing an investigation before, the manager makes a decision that they are not responsible. I take pictures when I leave the car without any damage to the dealer and show them and still they did not take their responsibility. The manager with a racist and arrogant attitude, simply walked into his office and washed his hands.. More