Tommie Vaughn Ford
Houston, TX
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Great customer service I always come back here due to the great customer service we get from Gilbert Leal. This is our 5th car we get from him. He always finds a way to ge I always come back here due to the great customer service we get from Gilbert Leal. This is our 5th car we get from him. He always finds a way to get us into the car we want. During the financing he communicates with us and when all is done he continues to be in touch we us to make sure we are happy with the purchase. Tommie Vaughn has a customer for life. They truly care about their customers. More
Talk about a rip off 300 diagnostic fee to find out u want to charge me 4300 to fix my car. Then u tell u can come 500 of the repairs. Talk about profit margin. Then u 300 diagnostic fee to find out u want to charge me 4300 to fix my car. Then u tell u can come 500 of the repairs. Talk about profit margin. Then u offer me 8K for a car I sold for 12k at carmax the next day. I am can't believe you have been in business this long. More
Excellent service in the Quick Lane department. I had to replace my Michelin tires on my Explorer. Tires were price matched and replaced with excellent friendly, knowledgeable service people. very I had to replace my Michelin tires on my Explorer. Tires were price matched and replaced with excellent friendly, knowledgeable service people. very good experience. More
Tommie Vaughn Ford is solely focused on profit churning Tommy Vaughn Ford is solely focused on 'profit churning' versus 'customer safety' or 'customer satisfaction'. Dealership leaves a lot to be desired. Tommy Vaughn Ford is solely focused on 'profit churning' versus 'customer safety' or 'customer satisfaction'. Dealership leaves a lot to be desired. Don't depend on this dealership. More
Great service Staff well informed and kept me advised on the service for my focus. Car towed in through insurance tow service. Service representative advised me wit Staff well informed and kept me advised on the service for my focus. Car towed in through insurance tow service. Service representative advised me within a reasonable amount of time of the problem. Car was repaired in less time and we were able to pick up the car a day prior to anticipated. More
Great Great experience super friendly people super easy to deal with great finance lady Will recommend them to anybody will definitely buy from them agai Great experience super friendly people super easy to deal with great finance lady Will recommend them to anybody will definitely buy from them again soon More
Mustang Repair Estimate Brenda was awesome to deal with. Super informative and quick to answer any questions I had. I would highly recommend Tommie Vaughn Collision and spec Brenda was awesome to deal with. Super informative and quick to answer any questions I had. I would highly recommend Tommie Vaughn Collision and specifically Brenda to anyone needing repairs. Great service. More
Deals given were as advertised This was the 7th vehicle I've purchased from Tommie Vaughn Ford in last 20 years, Always have had good experiences there and treated fairly. I would a This was the 7th vehicle I've purchased from Tommie Vaughn Ford in last 20 years, Always have had good experiences there and treated fairly. I would and have recommended them to anyone shopping for a vehicle. More
fast simple and they explained all = My xx eng light came on - took to dealer early next morning (6:30 am) - was welcomed by adviser T C - we discussed what was wrong and truck history. H My xx eng light came on - took to dealer early next morning (6:30 am) - was welcomed by adviser T C - we discussed what was wrong and truck history. He helped me get a discounted rental car. He call me when he said he would and explained the all the Problems -and what it needed. He helped me understand how and why this happened - I gave him the go ahead - he said all parts in stock and it would be ready probably late next afternoon - said he would call me - and he dd - truck was ready early afternoon . was able to return rental at T V - cashier and porters were very nice and all finished fast -- Truck running fine now - More
Another pleasant and quick visit to Tommy Vaughns Every time that I go to Tommy Vaughn's Ford dealership I receive the same pleasant helpful service. I feel lucky to have such a dealership in my neig Every time that I go to Tommy Vaughn's Ford dealership I receive the same pleasant helpful service. I feel lucky to have such a dealership in my neighborhood. More