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Tommie Vaughn Ford

Houston, TX

3.4
294 Reviews

1201 North Shepherd Drive

Houston, TX

77008

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Showing 294 reviews

April 01, 2019

Great customer service I always come back here due to the great customer service we get from Gilbert Leal. This is our 5th car we get from him. He always finds a way to ge More

by Normam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance manager
March 18, 2019

Talk about a rip off 300 diagnostic fee to find out u want to charge me 4300 to fix my car. Then u tell u can come 500 of the repairs. Talk about profit margin. Then u More

by ripped 23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
KC, and Lauren
March 16, 2019

Excellent service in the Quick Lane department. I had to replace my Michelin tires on my Explorer. Tires were price matched and replaced with excellent friendly, knowledgeable service people. very More

by Gigi1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
March 15, 2019

Tommie Vaughn Ford is solely focused on profit churning Tommy Vaughn Ford is solely focused on 'profit churning' versus 'customer safety' or 'customer satisfaction'. Dealership leaves a lot to be desired. More

by Cheated
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not an employee issue. It's a deplorable dealership issue related to lack of customer loyalty.
March 15, 2019

Great service Staff well informed and kept me advised on the service for my focus. Car towed in through insurance tow service. Service representative advised me wit More

by Drivingalong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
March 11, 2019

Great Great experience super friendly people super easy to deal with great finance lady Will recommend them to anybody will definitely buy from them agai More

by Vedomix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
March 08, 2019

Mustang Repair Estimate Brenda was awesome to deal with. Super informative and quick to answer any questions I had. I would highly recommend Tommie Vaughn Collision and spec More

by Dude
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenda
March 01, 2019

Deals given were as advertised This was the 7th vehicle I've purchased from Tommie Vaughn Ford in last 20 years, Always have had good experiences there and treated fairly. I would a More

by keith_weirich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
February 27, 2019

fast simple and they explained all = My xx eng light came on - took to dealer early next morning (6:30 am) - was welcomed by adviser T C - we discussed what was wrong and truck history. H More

by old dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K C
February 20, 2019

Another pleasant and quick visit to Tommy Vaughns Every time that I go to Tommy Vaughn's Ford dealership I receive the same pleasant helpful service. I feel lucky to have such a dealership in my neig More

by mitchellaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know their names, the people at the Quick Service desk.
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