Tommie Vaughn Ford
Houston, TX
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No pressure buying experience I visited the dealership on Friday after work and told the salesman what I was looking for. He called me a couple of hours later and told me he had id I visited the dealership on Friday after work and told the salesman what I was looking for. He called me a couple of hours later and told me he had identified a vehicle and would have it ready for me to drive on Saturday. When I arrived, he had it parked in the shade, we drove and I bought. More
Friendly, very helpful in getting the vehicle we wanted. Ms. Evans and Ms. Watson handled our purchase from start to finish. Very informative, friendly and professional. We always buy from Tommie Vaughn Fo Ms. Evans and Ms. Watson handled our purchase from start to finish. Very informative, friendly and professional. We always buy from Tommie Vaughn Ford because of the way all workers treat the customers no matter what the situation. Thanks and keep it up. See you all next time we come in for service. More
The Dealership was ok I thought the price I paid for a Motor on my 2009 Ford Edge was very very Expensive, I hope I don't ever need another Motor. I thought the price I paid for a Motor on my 2009 Ford Edge was very very Expensive, I hope I don't ever need another Motor. More
Friendly, fast and great customer service I took my Fusion in for 2 recall notices. I called Service and Bobby was friendly and informed me that I didn't need to set an appointment, just bri I took my Fusion in for 2 recall notices. I called Service and Bobby was friendly and informed me that I didn't need to set an appointment, just bring in my car and it wouldn't take long for the replacements needed. When I arrived the front desk receptionist was very welcoming and called Bobby. He was so pleasant, happy and friendly and again assured me that it would not take long. As promised the wait wasn't long, everything was checked and replacements were completed. Great dealership! More
Great Device experience Took my F-150 in for 2 recalls, a non working Moon Roof, Transmission shifting issue, and a few maintenance issues. Service was performed as promised Took my F-150 in for 2 recalls, a non working Moon Roof, Transmission shifting issue, and a few maintenance issues. Service was performed as promised and completed by the next day. More
eazy purchase super eazy and great people helping me. Don Stokey made the purchase easy to understand as he always does this is the second F150 he has sold me, and super eazy and great people helping me. Don Stokey made the purchase easy to understand as he always does this is the second F150 he has sold me, and Andrea is just the best, very professional and makes the closing fun. I told Don she had to be the one to close the sale or the deal was off lol. actually my wife just purchased a 2019 explorer and I sat in on the closing so I already knew how good she is. More
Wonderful , that's how Sam is with customers It felt more like I was talking to a friend then to a Salesman. other dealerships that I went before coming here, first thing they ask was "are you bu It felt more like I was talking to a friend then to a Salesman. other dealerships that I went before coming here, first thing they ask was "are you buying today" not Sam he asked how can I help you I told him exactly what kind of car was looking for and the features, the color and it seemed like he just went to the back and pull it out of Magic Hat because he brought me exactly what I was asking for that was amazing and he kept the car price within my budget More
Pleasantly Surprised It had been 10 years since I had gone shopping for a vehicle, but Mike at Tommie Vaughn made it easy. He helped me decide in choosing an Escape. I had It had been 10 years since I had gone shopping for a vehicle, but Mike at Tommie Vaughn made it easy. He helped me decide in choosing an Escape. I had done research on the vehicle, but was not sure that I was going to get an SUV or stick with another car on the day that my dad and I visited. But, after a test drive, I decide on the Escape and they went out of their way to get the one that we wanted which they had to get from another dealership. We were also happy on what we got on the Trade In for my car. Overall, we were pleasantly surprised. More
Exceeded expectations! Joshua was very professional and kept us informed. Appointment was easily scheduled online and everything was ready when we arrived with no wait. Truc Joshua was very professional and kept us informed. Appointment was easily scheduled online and everything was ready when we arrived with no wait. Truck was delivered before promised. Recommend without reservations. More
Love the quick lane The girls that work in the quick lane are so helpful and make sure I get taken care of every time. Thanks for all that you do! The girls that work in the quick lane are so helpful and make sure I get taken care of every time. Thanks for all that you do! More