Tommie Vaughn Ford

Excellent customer service and super quick for the services I needed, very much appreciated! In my opinion this is the way for a dealership should extend customer service to their clientele, all the t services I needed, very much appreciated! In my opinion this is the way for a dealership should extend customer service to their clientele, all the time. More

I am happy with salesman and did not have any nonsense. I told him what I wanted and he did not try to sell me anything else. It was all about me. told him what I wanted and he did not try to sell me anything else. It was all about me. More

Sam Powell is a wonderful sales man. He was very professional throughout my transaction encounter with him when I bought the 2013 Nissan Armada. T professional throughout my transaction encounter with him when I bought the 2013 Nissan Armada. T More

Excellent Todd Brown our salesperson was a pleasure to work with and the customer service to deliver the vehicle to me was exceptional. I will be purchasing mo Todd Brown our salesperson was a pleasure to work with and the customer service to deliver the vehicle to me was exceptional. I will be purchasing more vehicles from Todd. More

Mine was a good sales person, the dealership was fair with the trade in and this made the transaction easier. It was a good overall experience with the trade in and this made the transaction easier. It was a good overall experience More

AWESOME.... FOUND REBATES I DID NOT KNOW EXISTED When we contacted the dealership on Monday after having started looking at another dealer on Saturday and could not get them to answer us on Monday, w When we contacted the dealership on Monday after having started looking at another dealer on Saturday and could not get them to answer us on Monday, we were assigned to Lauren Evans. We knew that at the end of the year there were rebates on the 2019s. We had researched them on Sunday online. So we knew what vehicle, we knew a price from the other dealership, and we knew what we thought were "all" the rebates available. Lauren worked with us and found us even more. We worked it all out by text and email, so when I walked in, we were ready to sign documents. And, there was an additional rebate that was added from our last text to when I signed, so the vehicle was $750 lower than I thought I would be paying. They were not hard-pressuring post agreement to add additional "bells and whistles". I would contact Lauren again if I am in the market looking. THANKS TV FORD!!! More

Tommie Vaughn had the exact vehicle I wanted. They gave me a fair value for my trade and a fair price on the new Expedition. A very pleasant and stress free buying experience. me a fair value for my trade and a fair price on the new Expedition. A very pleasant and stress free buying experience. More

Like family Everyone I have encountered has been kind, courteous, and skilled in what they do! I feel like I am in good hands at Tommie Vaughn Ford. Everyone I have encountered has been kind, courteous, and skilled in what they do! I feel like I am in good hands at Tommie Vaughn Ford. More

Great car buying experience Best new car buying experience I've had! It was very easy to get answers to my questions about available vehicles before I visited, and the sales team Best new car buying experience I've had! It was very easy to get answers to my questions about available vehicles before I visited, and the sales team was honest about pricing and trade values. They were super helpful in narrowing down the best configuration for me in the price range I wanted to stay in.. no hard sell on any one configuration like other dealers. The finance team did a great job finding better rates for me as well. I'm very happy with the sales process and will certainly be back when I need another vehicle. More

Good experience Web search for a truck you had in stock. Richard Ruffino answered quickly about the vehicle. We had a few conversations concerning the vehicle and pr Web search for a truck you had in stock. Richard Ruffino answered quickly about the vehicle. We had a few conversations concerning the vehicle and price. Decided to purchase from Tommie Vaughn and made an appointment. Driving in from Beaumont, I asked him to have everything ready and it was. Was in and out of the dealership in less than an hour. More