Tommie Vaughn Ford
Houston, TX
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So happy! I have never had a car-buying experience that was this easy! Moses was sensitive to my budget and my particular preferences. He was not pushy or agg I have never had a car-buying experience that was this easy! Moses was sensitive to my budget and my particular preferences. He was not pushy or aggressive with his sales pitch, instead, he worked to get me what I wanted instead of just pushing what he wanted to sell. Thank YOU! More
Courteous and efficient service Randy checked us in and did all the right things: called us with a diagnosis, told us when to come back (parts had to be ordered) and had the car back Randy checked us in and did all the right things: called us with a diagnosis, told us when to come back (parts had to be ordered) and had the car back to us when promised, all in a courteous and professional manner. Everything works 100% again. More
SERVICE EXCELLENCE The service team, managers, service writers, cashiers, porters, techs that run the service are EXCEPTIONAL! The information, quality of the work, the The service team, managers, service writers, cashiers, porters, techs that run the service are EXCEPTIONAL! The information, quality of the work, the customer service is beyond expected on every service I have had at the dealer. I am beyond grateful to have a service center that makes me feel like family everytimne! More
Fast and simple deal! I have purchased many vehicles over the years, but this was by far the fastest and easiest deal I have ever done! Basically, I went to the dealership I have purchased many vehicles over the years, but this was by far the fastest and easiest deal I have ever done! Basically, I went to the dealership to sign the paperwork and take the truck home! Thank you!! More
Could not be more pleased with our experience buying a truck from them. Very helpful people who went out of their way to meet our needs. I have already recommended them to my friends and family, and will truck from them. Very helpful people who went out of their way to meet our needs. I have already recommended them to my friends and family, and will definitely purchase from them again. More
NO PROBLEMS Very happy with the service I received. Promised an amount of wait time and that is how long I waited. Able to complete my job in a timely manner. Very happy with the service I received. Promised an amount of wait time and that is how long I waited. Able to complete my job in a timely manner. More
As always Tommie Vaughn Ford excels in customer service This about the 5 or 6 vehicle I have purchased from TV and there is are reasons......good experience, efficient, eye to detail, prompt delivery. In ge This about the 5 or 6 vehicle I have purchased from TV and there is are reasons......good experience, efficient, eye to detail, prompt delivery. In general, they just "take care" of their customers. More
Great Customer Service Provided!! This area has a spectacular family-owned dealership! Never have I known that when I arrived at Tommie Vaughn with the big sign coming down pass 11th s This area has a spectacular family-owned dealership! Never have I known that when I arrived at Tommie Vaughn with the big sign coming down pass 11th street, Shane Sullivan hooked with me up with several cars to test drive. I loved the service that he provided me, which is a different experience versus another salesperson. Shane told me about the history of the store and the ways I can get an affordable oil change + tire rotation. There are incentives when coming to this dealer, which they also have a quick service lane. It depends on the timing of when you arrive for service, but it should take no more to 30 minutes to an hour depending on how long the line is to get your car serviced. I recommend getting your vehicle serviced at this dealer instead of anywhere else. Other places are a rip off! Come to Tommie Vaugh Ford, and you'll see for yourself. Also, fun fact: Tommie Vaughn went to Texas A&M University, which most of the technicians are highly trained with a degree in mechanical parts. More
Excellent Service and quick The salesman, Mr. Watson was very helpful in making the deal for us go quick and smooth. The Finance Dept, Andrea Watson was super quick and had ever The salesman, Mr. Watson was very helpful in making the deal for us go quick and smooth. The Finance Dept, Andrea Watson was super quick and had everything ready so we were in and out in 30-45 minutes. I would recommend Dave Watson to help with purchasing a vehicle. He was very friendly and was not pushing us, just wanted to try and get us the best deal. Thanks to both Dave Watson and Andrea Watson. More
car maintence I have the toyota camry and a ford 2006 king ranch. Tommie Vaughn is the only dealership I trust to service the vechiles. Thank you for all you have I have the toyota camry and a ford 2006 king ranch. Tommie Vaughn is the only dealership I trust to service the vechiles. Thank you for all you have done. More