Tommie Vaughn Ford

Lauren was very friendly and helpful finding the truck for my needs. David in finance was great to work with.would highly recommend Tommie Vaughn Ford for your next purchase. for my needs. David in finance was great to work with.would highly recommend Tommie Vaughn Ford for your next purchase. More

Efficient friendly service 2011 Explorer going on a long trip. Wanted to have car ready. Needed a new passenger mirror. Friendly Repair coordinator. Split repair time to min 2011 Explorer going on a long trip. Wanted to have car ready. Needed a new passenger mirror. Friendly Repair coordinator. Split repair time to minimize time in service center. Showed how tow and camber were off. Fixed everything. Ready for trip. More

Perfect Car Buying Experience I am in sales myself and I really appreciate someone so GENUINE as Lauren Evans at Tommie Vaughn Ford. Knowledge + Integrity + the Right Amount of I I am in sales myself and I really appreciate someone so GENUINE as Lauren Evans at Tommie Vaughn Ford. Knowledge + Integrity + the Right Amount of Intensity go along way. Everything was so relaxed and went so smoothly. I emailed LAUREN from their website with my interest in a 2020 Ford Explorer ST. She responded with an email. Then by text, we conversed about my specific areas of concern over several days. I told her I would be in on Tuesday around noon. I was running very late and she said no problem but to text her when I was in route so she could make sure she was not eating lunch and would be available. At my request, Lauren provided information on available financing and rebates and based on my specific desires, she made certain recommendations that I appreciated. After, I bought my car, I made 2 trips back to the dealership with some stupid operational questions such as "I remember you explaining how to use the lane watching system and the various drive modes but can you go over them again?" There are many Ford dealers but I will definitely return to TV Ford for my future new cars and and highly recommend anyone buying a Ford to do so also. More

Stellar Customer Service Tommie Vaughan out did themselves in every category! Price, value, timely communication on and on.................... Megan Acosta was fantastic. Fi Tommie Vaughan out did themselves in every category! Price, value, timely communication on and on.................... Megan Acosta was fantastic. Finance person (Andrea Watson) was concise and to the point. The estimates I was given vs. the actual numbers were spot on. We will be back! More

Great experience overall. Salesman was not pushy.... but Great experience overall. Salesman was not pushy.... but very helpful. Easy to work with. Shane went above and beyond to make sure things were g Great experience overall. Salesman was not pushy.... but very helpful. Easy to work with. Shane went above and beyond to make sure things were good for me. More

Great Customer Service I received first rate service from Tommie Vaughn Ford when I brought my vehicle in for replacement of my water pump and coolant leak. My F150 Platinu I received first rate service from Tommie Vaughn Ford when I brought my vehicle in for replacement of my water pump and coolant leak. My F150 Platinum only had 61000 miles and the repair was covered under my Master Tech agreement I purchased from the dealership two years ago. I then bought a Ford Escape from Tommie Vaughn the following week for my son. Definitely recommend Tommie Vaughn Ford. More

Excellent customer service I received great service from the staff at Tommie Vaughn Ford. Thank you for sorting the problem with the AC on my Ford Transit Connect. I received great service from the staff at Tommie Vaughn Ford. Thank you for sorting the problem with the AC on my Ford Transit Connect. More

It was a horrible experience. I was lied to about service I paid for but never received. I reported and received no response or respect. I paid for but never received. I reported and received no response or respect. More

This was my first time buying a car and it was a little stressful but the guys over at Tommie Vaughn made it so smooth that I will never go any where else stressful but the guys over at Tommie Vaughn made it so smooth that I will never go any where else More

Great place I go there for all of my service need and maintenance, they are fast and very professional. I haven't found a place to beat their price on tires eith I go there for all of my service need and maintenance, they are fast and very professional. I haven't found a place to beat their price on tires either. More