Tommie Vaughn Ford

Mark Harris was good to work with and followed up several times. Apple was great as well and fully-explained the financing options I had. This is the second truck I’ve purchased from Tommie Vaughn and it w times. Apple was great as well and fully-explained the financing options I had. This is the second truck I’ve purchased from Tommie Vaughn and it was a great experience. More

Recommend this dealership all the time Fair, honest, Recommend this dealership all the time Fair, honest, reliable courteous staff and service They take very good care of us and our cars We coun Recommend this dealership all the time Fair, honest, reliable courteous staff and service They take very good care of us and our cars We count on them More

Best experience ever! This is my third purchase from Tommie Vaughn and I have not been disappointed. I have purchased vehicles from other dealers and had terrible experienc This is my third purchase from Tommie Vaughn and I have not been disappointed. I have purchased vehicles from other dealers and had terrible experiences (i.e., all day at the dealership, haggling over deals that were previously discussed, etc.) Tommie Vaughn is exceptional for their customer service, financing, and overall professionalism. The deal was finalized over the phone and when I got to the dealership, the paperwork was completed without any unpleasant surprises. In fact, I only spent 1 hour at the dealership and that time was waiting on extra fabric care services that I requested at the end of the deal. I will only purchase from Tommie Vaughn from now on. More

Regular maintenance Everyone is friendly and helpful. Free ride to my house and back was great. Nice that they have masks, would be even better if the staff would wear th Everyone is friendly and helpful. Free ride to my house and back was great. Nice that they have masks, would be even better if the staff would wear them. More

The whole process was quick and easy from start to finish. Coming from out-of-town and on a tight schedule; the vehicle was ready when I arrived and the signing process was was done in no time. Less t finish. Coming from out-of-town and on a tight schedule; the vehicle was ready when I arrived and the signing process was was done in no time. Less than an hour from start to finish. Good job Tommie Vaughn Ford! More

Ole Bobby knows how to reel a customer in. Got me in and out with my truck serviced with a next day turn around. xxxxxxto the superb service department for getting the job done ASAP. I would recommend this out with my truck serviced with a next day turn around. xxxxxxto the superb service department for getting the job done ASAP. I would recommend this place highly 10/10. Worked with getting my truck up to par with my budget. Great job guys! More

Technical Work OK - So Far - Cleaning & Sanitizing - Zero On return and my short drive home it appears technical work performed and completed addressed the problem I was having with an occasional mis-fire of On return and my short drive home it appears technical work performed and completed addressed the problem I was having with an occasional mis-fire of the engine. When so many dealers (e.g. Mercedes, BMW, Hyundai, Chevrolet) are advertising the lengths they are going to, to clean and sanitize your vehicle after being serviced, Tommie Vaughn gets a bit zero in that respect as it was apparent they did nothing in that respect of the car on completing the service and returning it to me. More

Took a little too long just for an oil change. Over an hour is too long. 45min would have been perfect. Otherwise great service. Free with ford pass. hour is too long. 45min would have been perfect. Otherwise great service. Free with ford pass. More

My recent experience was a little disappointing, most of the time I have no issues. Frankly, Brenda was rude on my engagements with her. I spent $2,300 on a new evaporator core and the memory to my remote k the time I have no issues. Frankly, Brenda was rude on my engagements with her. I spent $2,300 on a new evaporator core and the memory to my remote key was lost, I had to drive home 45 miles round trip to get extra key to prove it to them with no concessions. I was a little surprised, I also got no loaner car, had to rent a car for 3 days. More

It was awesome. Mike Gallagher took really good care of me. He let me look at anything i wanted to and answered all my questions. I look forward to sending my car t Mike Gallagher took really good care of me. He let me look at anything i wanted to and answered all my questions. I look forward to sending my car to the service department. More