Tommie Vaughn Ford
Houston, TX
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Great dealer. They found the car I wanted exactly how I wanted. The process was easy and fast - not stressful. Christy answered all my questions and explained everything in detail and was so sweet. I am so wanted. The process was easy and fast - not stressful. Christy answered all my questions and explained everything in detail and was so sweet. I am so happy with my new car! I'll recommend this dealer to my friends. More
Fixed the issue quickly without appointment. Great service department. Bought a new F150 from different dealer but Tommie Vaughn was able to step in and resolve the issue. service department. Bought a new F150 from different dealer but Tommie Vaughn was able to step in and resolve the issue. More
Have used you for service and maintenance. While having Have used you for service and maintenance. While having service performed they recommended new battery and wipers. Both had been replaced 3 months p Have used you for service and maintenance. While having service performed they recommended new battery and wipers. Both had been replaced 3 months prior. Another service for oil change they put in an in board filter that had been replaced 2 months earlier. Last visit they didn’t even recommend or fill the windshield reservoir. More
Friendly. Efficient. Would have done a filter change but for the charge of 90 USD. So I walked down to parts and bought the filter. Changed it my self once I got home. Price of oil change should have matche for the charge of 90 USD. So I walked down to parts and bought the filter. Changed it my self once I got home. Price of oil change should have matched the discounted flier they sent to my house. More
I can compare the service at a couple of other dealers; Tommie Vaughn staff has been the best. Service on my old truck was excellent and that was a factor on purchase of my 2020 Ford F-150 from Tommie Vaug Tommie Vaughn staff has been the best. Service on my old truck was excellent and that was a factor on purchase of my 2020 Ford F-150 from Tommie Vaughn. More
I was so pleasantly surprised with such great work from the body shop! And Brenda was a wonderful connection, explaining things and being on top of everything! the body shop! And Brenda was a wonderful connection, explaining things and being on top of everything! More
Just want to give a shout out to KC Mings! He has been my service adviser for a couple years and always goes above and beyond for us. I have several vehicles and That is who I recommend. He does a great j my service adviser for a couple years and always goes above and beyond for us. I have several vehicles and That is who I recommend. He does a great job getting it done and staying on top of any repairs and always lets you know what is going on. Thank you! More
Made an appointment at Fast Lane for "The Works". In on time, out quickly. They worked to apply my Rewards from both the old rewards account and the account from Fast Pass. Could not give facility 5 stars time, out quickly. They worked to apply my Rewards from both the old rewards account and the account from Fast Pass. Could not give facility 5 stars because it was hot in the front waiting room from all the glass. After sitting there a while I asked if the AC was working and was told about another waiting area without all the windows. Much better there. More