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Tommie Vaughn Ford

Houston, TX

3.5
294 Reviews

1201 North Shepherd Drive

Houston, TX

77008

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Showing 294 reviews

October 29, 2020

Great dealer. They found the car I wanted exactly how I wanted. The process was easy and fast - not stressful. Christy answered all my questions and explained everything in detail and was so sweet. I am so More

by Maria Fernanda Guilarte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Zeh
October 22, 2020

Fixed the issue quickly without appointment. Great service department. Bought a new F150 from different dealer but Tommie Vaughn was able to step in and resolve the issue. More

by houstonfordguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Marek
October 09, 2020

Have used you for service and maintenance. While having Have used you for service and maintenance. While having service performed they recommended new battery and wipers. Both had been replaced 3 months p More

by Neauxsaint2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
September 23, 2020

Friendly. Efficient. Would have done a filter change but for the charge of 90 USD. So I walked down to parts and bought the filter. Changed it my self once I got home. Price of oil change should have matche More

by Edgar Acosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine?
September 21, 2020

service was efficient, friendly and effective. thats all i have to say and now i'm just adding words to reach the 25 word minimum. More

by sherrygibbons
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joshua
September 14, 2020

I can compare the service at a couple of other dealers; Tommie Vaughn staff has been the best. Service on my old truck was excellent and that was a factor on purchase of my 2020 Ford F-150 from Tommie Vaug More

by LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lIz Bell
September 08, 2020

This was one of the best experiences I have ever had. They were pleasant, efficient and made things happen! Mr. Mac hands down the greatest. More

by Bellesan78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac Flournoy
September 07, 2020

I was so pleasantly surprised with such great work from the body shop! And Brenda was a wonderful connection, explaining things and being on top of everything! More

by jennywakefield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda and Chris
September 04, 2020

Just want to give a shout out to KC Mings! He has been my service adviser for a couple years and always goes above and beyond for us. I have several vehicles and That is who I recommend. He does a great j More

by sud.pugil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KC Mings
September 04, 2020

Made an appointment at Fast Lane for "The Works". In on time, out quickly. They worked to apply my Rewards from both the old rewards account and the account from Fast Pass. Could not give facility 5 stars More

by brendabhouston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Majano
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