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Tommie Vaughn Ford

Houston, TX

3.5
294 Reviews

1201 North Shepherd Drive

Houston, TX

77008

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Showing 294 reviews

April 23, 2021

Very friendly and professional. Quality work at a fair price. I highly recommend their service. I didn't buy the Explorer here, but would definitely consider it in the future. More

by juddhansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't retain any names. Sorry.
April 13, 2021

As of now, they do a good job. Need to offer more options. Example: oil change do you want full or blended syntehtic. It is important More

by nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remenber
March 15, 2021

Process was very simple. I did not have to go through 10 different persons wanting to add more to the monthly payment. Overall a great experience. Very happy with my Ford Bronco More

by Lightspeed.Security
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin
January 19, 2021

It was an easy trade-in/buying process. JP was able to make everything available for the process to be completed within a timely manner. More

by HRivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP
December 14, 2020

Tommie Vaughn Ford's team providing service on my 2014 f150 has always been timely, by courteous people and with excellent results and very fair pricing. They've built a lot of trust with me with this veh More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Urcuyo, Moris Majano
December 13, 2020

We have been loyal customers since 2002. Bought multiple vehicles from Tommie Vaughn Ford. David Watson in sales and Andrea Watson in finance - true assets to Tommie Vaughn Ford. Because of their outstan More

by Nancy and Todd Metcalf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Watson, Andrea Watson
December 04, 2020

I have purchased four vehicles from Tommie Vaughn dealership entirely because of Christy Zeh! She locates what I am looking for, works up a quote " which has always been great" and gets me the most f More

by jmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Zeh
November 27, 2020

I purchased a truck there this month. We were promised by JP the truck the next day and it didn’t happen so we let it go. Then promised it by Monday. A transport service came to pick it up but the salesman w More

by Jennbunny58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Panameno, John Lavigne
November 22, 2020

My experience at Tommie Vaughan Ford was great. The receptionist was very nice and helpful. We were informed about the recall on our Edge. We will take care of it when the part comes in. More

by sassietassie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist
November 21, 2020

FIXED CORRECTLY AND ON TIME. GOOD COMMUNICATION. NO APPOINTMENT NEEDED. CAR WAS CLEANER THAN WHEN I DROPPED IT OFF. EVERYONE WAS WEARING PERSONAL PROTECTION. NO PROBLEMS. More

by p_bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSH
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