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Tom's Volkswagen of Union

Union, NJ

3.7
1,168 Reviews
The bar has been raised at Tom's Volkswagen of Union in Union NJ, and you'll appreciate the higher standards in every facet of our dealership. We are committed to earning your business every business day, and we have lots of ways to do that. We are a full-service VW dealership and we're proud to offer you an outstanding selection of new Volkswagen models and pre-owned vehicles from a variety of trusted brands. We also offer the best VW dealership service.
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2155 Route 22 West

Union, NJ

07083

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Showing 1,168 reviews

July 23, 2019

Horrible guy who helped, very rude and racist Hey never approached me in regards to what would be happening with my car. He made me wait 4-5 plus hours and not once did he say hi or anything. Thin More

by NS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Sedaille
July 21, 2019

Inconsistent service personnel I brought my car in for a new tire, regular maintenance, and a recall. The service personnel appears to be overworked. Lots of complaining. Add More

by SCFORD5375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the names of the employees that helped me.
July 17, 2019

Service center review Service center is ok. Wait time for an oil change is a bit excessive. Also, my first oil change was complimentary and after my appt I realized the sti More

by JENLYN822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names
July 14, 2019

Seamless! Rick worked extremely well with me to achieve both what I needed and wanted. Along with fast wait times, VW executed a lease trade in and new lease up More

by H.nicole_RDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Farfan
July 09, 2019

The GTi of my 20's is still in my heart in my 50's. I am completely satisfied with my purchase. The sales person was so nice, knowledgeable and convincing, that i left to go buy another car, but i cam More

by johary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadia Dufaut, Frank Vispisiano
July 08, 2019

Great client service and meeting customer needs VW of Union helped me in finding the right car with a reasonable monthly car payment. Richard Rodriguez is a great salesman and I highly recommend him More

by Syed Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Rodriguez
July 07, 2019

Friendly,professional and fair. Went in to buy a car within my budget. Could not be any happier with the car, the salesman and the management; and especially staying dead on with m More

by tomfazappraisal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Lafleur-brand specialist , Frank Vispisiano
July 05, 2019

Very responsive and accommodating I had a problem with my headlights that was assessed very honestly and I decided that they didn’t need immediate attention. Also had an oil change, lu More

by JOHNKASTANIS007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mandeville
July 05, 2019

Helped me replace. Tire and run diagnostics It was a great visit this place is very personable and they work fast getting your car in and out quick. 10/10 would recommend More

by DOMINIQUE.PATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez
July 05, 2019

Service Charcoal Filter The center was busy on Saturday, i didnt get a copy of the work performed on my car and the problem still exists. I now have to go back and need a ren More

by jennramos1169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
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