Tom's Volkswagen of Union

Great experience Got a flat tired called the dealership to ask if car had warranty and they did it on the same day very quick thanks guys! Got a flat tired called the dealership to ask if car had warranty and they did it on the same day very quick thanks guys! More

Perseverance Ed and the technicians did a great job figuring out and fixing an ongoing issue with our 2014 Jetta. The service department is awesome! Keep it up! Ed and the technicians did a great job figuring out and fixing an ongoing issue with our 2014 Jetta. The service department is awesome! Keep it up! More

Excellent service I shopped around New Jersey and New York for several weeks. Got several different offers for a lease and VW of Union was able to provide me with the b I shopped around New Jersey and New York for several weeks. Got several different offers for a lease and VW of Union was able to provide me with the best possible deal. I worked specifically with Kevin Santos, he really took his time to explain everything to me and was patient with me when it was time to make the final decision. Not sure if everyone at VW of Union is as helpful as Kevin, so if you are looking for someone who cares about you and your leasing/buying experience then ask for Kevin, I'm sure he will help you out! More

Warm and friendly atmosphere I went in to by the Atlas Rline and was greeted by everyone with hello’s and can i help you’s. Everyone was nice and friendly. Roger made my purchase I went in to by the Atlas Rline and was greeted by everyone with hello’s and can i help you’s. Everyone was nice and friendly. Roger made my purchase process go as smooth as possible. Pasquale’s the best ever. shawn was great as well. I had no issues and have already began recommending people to them. More

Excellent dealership! Im from another state - got an excellent deal from Mr. Rich Rodriguez- no pressure at all and handled everything to my satisfaction - no haggling nee Im from another state - got an excellent deal from Mr. Rich Rodriguez- no pressure at all and handled everything to my satisfaction - no haggling needed - he gave me a deal without hesitation - great service from everyone - 5 stars!!!!! More

Key replacement Ed was more than helpful when it came to replacing my key which I had lost. He made a stressful situation better by providing me with exceptional cust Ed was more than helpful when it came to replacing my key which I had lost. He made a stressful situation better by providing me with exceptional customer service. I was updating on the tracking of my key being that it had to be shipped to the dealership and he even expedited the shipping so I would be able to use my car sooner. More

Always super helpful and professional Had an issue with my VW lease that needed repair. Since the part for the car was not on site, I was given a brand new loaner to drive- vehicle was rep Had an issue with my VW lease that needed repair. Since the part for the car was not on site, I was given a brand new loaner to drive- vehicle was repaired, cleaned (inside and out) and I was called promptly when work was complete. Simple and easy! Thanks VW! More

Great ! My experience with VW is a very positive one . This is my second car with them . I would come back again or send my family or friends ! I love my new My experience with VW is a very positive one . This is my second car with them . I would come back again or send my family or friends ! I love my new car and so do my friends and family ‘ More

Very efficient...Great personal service. Very efficient. Great personal service. Very knowledgeable employee. Walked me through whole process efficiently. Kept me up to date on status of vehi Very efficient. Great personal service. Very knowledgeable employee. Walked me through whole process efficiently. Kept me up to date on status of vehicle. Thank you again. More

Pleasant experience buying new car We had a very pleasant experience at the dealership. We worked with Richard Rodriguez and made the process very smooth. He made us feel like he was re We had a very pleasant experience at the dealership. We worked with Richard Rodriguez and made the process very smooth. He made us feel like he was really working for us and helping us get the best deal we could. We went in to the dealership with the intention of buying a new car at a certain discount, and Rich helped us get that new car and a lower discount then we were initially asking for! Very happy with our experience and would highly recommend to others. Thanks, Kevin More