Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
44 Reviews of Tom's Ford - Service Center
Sort by
March 31, 2021
The worst dealership I ever try to use !Non professional The worst dealership I ever try to use ! Non professional and liar The service manager told me my truck engine broke need new 4K And I pay 170 fo The worst dealership I ever try to use ! Non professional and liar The service manager told me my truck engine broke need new 4K And I pay 170 for diagnosing the problem I take my truck other services only the problem is 2fuse not working cost me $400 to fix Try ripped off me Shame on the all dealerships More
by Las
Employees Worked With
Larry Doremus, Jr
March 27, 2021
Tom’s Ford service team is the best!!! Quick and easy service. Always friendly and helpful. Answers all my questions with ease. Makes you feel like family!! Love you guys!!! service. Always friendly and helpful. Answers all my questions with ease. Makes you feel like family!! Love you guys!!! More
by Lcvona4
Employees Worked With
Ron Rossi, Larry Doremus
July 26, 2020
Tom’s Ford service department earns high praise from me for my recent experiences. They are professional and courteous. Very satisfied. They go the extra mile to make sure what is needed to be done is c for my recent experiences. They are professional and courteous. Very satisfied. They go the extra mile to make sure what is needed to be done is completed to your satisfaction. More
by Mtvail
Employees Worked With
Service Department!!!
July 22, 2020
The service area is excellent. I had the pleasure of working with Lori, whose smile and personality can brighten up anyone's day. Overall, very professional, clean, and friendly. Would highly recommen working with Lori, whose smile and personality can brighten up anyone's day. Overall, very professional, clean, and friendly. Would highly recommend. More
by Scully72
Employees Worked With
July 16, 2020
Have been going to Tom’s Ford for every service since we purchased our F150 in 2016. Consistently provides outstanding and professional service. We love them!!!! purchased our F150 in 2016. Consistently provides outstanding and professional service. We love them!!!! More
by Nancy and Charles
Employees Worked With
Lori Vona
March 04, 2020
Freat Experience I was very pleased with the entire process. My Ford Edge was towed to Toms Ford for repair. Shane Carney phoned me twice to update me and let me know I was very pleased with the entire process. My Ford Edge was towed to Toms Ford for repair. Shane Carney phoned me twice to update me and let me know the status. More
by mremini
Employees Worked With
Shane Carney
January 06, 2020
Thank You for Your Prompt Assistance I had initially contacted Tom's Ford several months ago, about getting my Ford Fusion in for recall airbag replacement. At first, no one got back to m I had initially contacted Tom's Ford several months ago, about getting my Ford Fusion in for recall airbag replacement. At first, no one got back to me, and I was starting to wonder if anyone over there was ever going to do anything to help me get my car fixed. Then, late this past December, I got a call from Lori, the new person overseeing the airbag recall replacement program. Lori was courteous, professional, responsive, and absolutely made sure that my car was repaired in a timely manner. I was very impressed with her work, and I'm grateful for her care and efficiency. I give Lori and Tom's Ford a big "thumb's up" for their assistance in this matter. More
by revrickyray
Employees Worked With
Lori Vona
December 17, 2019
My experience with Tom’s Ford was great; It was very quick and easy, and they were really helpful and supportive. I would recommend Tom’s Ford. quick and easy, and they were really helpful and supportive. I would recommend Tom’s Ford. More
by Wonderjane
Employees Worked With
Mike Wojick
June 23, 2018
Toms ford keyport are TOTAL RIP OFF AND POOR SERVICE I bought my ford car on this dealer so I bought it here for oil change and routine check. I rought my car in @10am and my car is still sitting in a co I bought my ford car on this dealer so I bought it here for oil change and routine check. I rought my car in @10am and my car is still sitting in a corner since I can see it from d glass window for 30 min. With nobody working on it @10:40a Someone drove my car in their mechanic back area and in 10min. They called my name and charged me $46.65 for oil changed I asked the receptionist Laurie(she did not even introduced her name and was rude when I asked her name)if they checked d tires and did tire rotation and she said they did. But no itemized check about the tire pressures or anything just the receipt and for only 10 min.!!! Never come back in this place again More
by FilAm
Employees Worked With
Lorie(female)
October 31, 2017
Quick service and good communication Brought in my Mustang for a warranty repair, they gave me a quick appointment and were very upfront about what would need to be done and what to expec Brought in my Mustang for a warranty repair, they gave me a quick appointment and were very upfront about what would need to be done and what to expect. They also told me there was a recall for the vehicle and that they will do the repair. Other dealers wanted to put me on a waitlist for that. Overall excellent service and very nice staff. More
by prizrak
Employees Worked With
Sal Graziano
