Tom's Ford

my first lease was up and everyone that i dealt with in regards to returning the old and getting the new were fantastic. they answered all my questions no matter how naive they may have been. i received t regards to returning the old and getting the new were fantastic. they answered all my questions no matter how naive they may have been. i received this kind of service even after i had a few weeks prior postponed my return because me and my wife wanted to look and see if there was any other type of car we may have wanted. Mark (my sales associate) was a tremendous help. he couldnt have made this transition any easier. More

We went to this dealership to buy a new car because we had purchased a 2005 Focus from them and were pleased with the sales and service. Debbie Wagner, our sales rep, was very helpful and thorough and we had purchased a 2005 Focus from them and were pleased with the sales and service. Debbie Wagner, our sales rep, was very helpful and thorough and we are happy with our 2011 Ford Escape. More

My experience at Tom's Ford was a good one...My Salesperson Vinny was able to answer all my questions and made me feel at home. Not being a fan of the hard sell I felt the relaxed atmosphere and "C Salesperson Vinny was able to answer all my questions and made me feel at home. Not being a fan of the hard sell I felt the relaxed atmosphere and "Come on in when you're ready" attitude was the determining factor of my business going to Tom's Ford as opposed to another dealer. I'm very happy with my new F150 and my experience with Tom's Ford. More

We appreciate all the hard work that Gerry does for us every time we need a new vehicle. We also want to thank Larry Deriemus for helping us as well. We have been doing business for many years now with every time we need a new vehicle. We also want to thank Larry Deriemus for helping us as well. We have been doing business for many years now with Tom's Ford and will continue to in the future. See you in a couple of years when my daughter takes over the Ford Escape. More

Our experience at Tom's Ford was a very good one. We visited several different dealerships in the area but did not receive the excellent service we did when we went to Tom's Ford. visited several different dealerships in the area but did not receive the excellent service we did when we went to Tom's Ford. More

We traded in our 08 Explorer for a new Edge. The salesman vinny was excellent. Very friendly and imformative. The process was quick and to the point. Only issue we are currently dealing with is a vehicle cle vinny was excellent. Very friendly and imformative. The process was quick and to the point. Only issue we are currently dealing with is a vehicle cleanliness issue. This was impart to a few hard to remove grease stains that were in the truck. There was one on the seat, visor, and door (the other day we also noticed a spot on the floor). We came in 2 weeks later to have the plates put on and to have the grease removed. They were not able to have the grease on the seat totally removed. They suspect that it was tar that got into the car from when the parking lot was paved. So now we have to come back "again" in like a week or so to see a fabric "specialist". I have no bad feelings toward our salesman bc he is totally doing what he can for us, but im extremely not happy with the quality of car that was given to us. When you pick up a new car you expect it to be immaculate, not dirty...and to have to go back to the dealer already going on twice in the first month is ridiculous. Oh and the all season floor mats were not in the car either (and for some reason ford only makes black all season mats, even tho we have a tan interior car,lol) More

Gerry Donaghue was Fantastic! This is our second lease with Tom's Ford and honestly, Gerry and everyone we dealt with through the past 3 years have been a dream. Sal in the service department is terrific with Tom's Ford and honestly, Gerry and everyone we dealt with through the past 3 years have been a dream. Sal in the service department is terrific too! I recommend Gerry and Tom's Ford to people all the time! More

Internet sales group and in person saleperson responded to all questions and requests quickly and accurately. Everyone at Tom's Ford was a pleasure to do business with. Not once did they put any pressure to all questions and requests quickly and accurately. Everyone at Tom's Ford was a pleasure to do business with. Not once did they put any pressure on during my purchase. They listened and responded to the customer, me! More

It took me a month to decide what car i wanted. Enrico Cuzzi our salesman was patient and always willing to help and answer questions. When i did decide the exact car (Ford Edge Limited) i wanted was not Cuzzi our salesman was patient and always willing to help and answer questions. When i did decide the exact car (Ford Edge Limited) i wanted was not at the in stock at Toms but Enrico worked hard to locating it for me even calling dealers on his day off. I was given a fair price for my trade in and paid a fair price for my new car. Everyone was friendly and helpful. They made what could be a horrible experience relatively painless and easy. I have my car one week and absolutely love it!! One extra point... Service does not stop after you purchase your vehicle and drive away. Since i am not familiar with all the gadgets my new car has i have called Enrico several times and he always answers my calls and explains what i am clueless about. He know's his stuff!! More

I initially went to the Ford dealership in Staten Island where I live to purchase my 2011 Ford Explorer. I had very bad experience in the Staten Island Ford dealership. The office was run down, the sales me where I live to purchase my 2011 Ford Explorer. I had very bad experience in the Staten Island Ford dealership. The office was run down, the sales men were inexperienced and they tried to force me into buying a car that I did not want at a higher price. My experience at Tom's Ford was much different. From the moment I walked through the doors I knew I was in good hands. The office was very professional looking and I was greeted by a friendly receptionist. My salesman Vinny Pace made my car buying experience very easy. He was honest, friendly, experienced and a down to earth guy. He got me the exact truck I wanted at the best price possible. The whole sales process from meeting Vinny to driving the truck home only took a few hours, because Tom's Ford took care of everything for me. I highly recommend anyone who wants to buy a Ford to go to Tom's Ford, even if you have to drive a few extra miles to get there. More