Tom's Ford

no pressure sales, salesperson listen to what I wanted and delivered. Did not do the typical dealership routine of having the sales manager come over to pressure the sale. and delivered. Did not do the typical dealership routine of having the sales manager come over to pressure the sale. More

2 words rod anderson--we were not sure what we wanted and we were never pushed. rod had great patience with us, he is more then pleasant-we would never hesitate to buy another product from him. we got a ford we were never pushed. rod had great patience with us, he is more then pleasant-we would never hesitate to buy another product from him. we got a ford truck, and he took time with us and never seemed to mind at all. he is always smiling and caring. i hope he is commended, because he really is the reason we stayed with toms ford. we have bought several vehicles there before, but this was the nicest experience. it is stressful to look for a new vehicle, but rod made it a pleasure. thanks doris and fred behr More

Considering I had been to numerous dealerships over the last few months trying to decide what car I wanted next and when I finally settled on the 2012 Ford Mustang at first I went to Dana Ford since I live last few months trying to decide what car I wanted next and when I finally settled on the 2012 Ford Mustang at first I went to Dana Ford since I live in Staten Island. What a mistake that was, they're sales reps that I dealt with were very cold and snide, they tried to tell me that they did a search and that there were no Base V6 models in black or kona blue in the entire Northeast and that I would have to special order it and it would take 6-8 weeks to get it in. They then proceeded to push me towards a higher end mustang that cost more and was a color I didnt even like, not to mention they gave me an inaccurate price quote and then before I left they brought over the manager to try and tell me I should make a decision quick because someone else just took it out for a test drive right after me which was B.S. So after a horrible experience there I search the nearest Ford Dealers and came across Tom's Ford Lincoln. What a complete 180 turn from the experience i had at Dana Ford. Charlie Schaub and Vinny Pace provided an experience that every car buyer hopes for when shopping for a car. They were the utmost professionals, extremely friendly, and absolutely unwavering in their effort to get me the car I wanted and needed in several days. They originally were suppose to be getting the model and color I wanted but it wasnt going to arrive at the dealership in time for when I was leaving for vacation. So after I came in and we sat down and discuss what I was looking to spend and the what the figures would be, Vinny and myself quickly came to an amicable agreement within several minutes. As a result, I left a deposit and they were able to locate several other Ford dealers that had the car I wanted on their lots and they were going to be able to do dealer swap with a dealership in Philadelphia, but then we hit a bump in the road. Charlie had drove down to Philly to pick up the car and it turns out that that dealership had backed out of the agreement to swap and sold the car right out from under them so it was not looking good for me to be able to get the car in time. But due to Vinny and Charlie's relentess effort they were able to locate another Mustang in South Jersey for me and made it possible for me to still be able to take delivery the day before I was leaving for vacation. The final paperwork process went very smoothly and Vinny then proceeded to take time out to go out to the car with me and sit and explain how every thing worked in the car, about different features and about having Ford's 24hr roadside assistance for any problems I may run into. Overall it was absolutely pleasureable experience and would highly recommend anyone living in the Tri-State area looking for a Ford or Lincoln, that they go to Tom's in Keyport, NJ and surely ask for Charlie and Vinny if they are looking for the smoothest and most enjoyable car buying experience instead of the headaches that usually come with buying a new car. More

This was my first time buying a new car for myself. Vincent Pace helped make it a great experience and was very patient with me. He knew exactly what car a I wanted and got it for me. I am so happy w Vincent Pace helped make it a great experience and was very patient with me. He knew exactly what car a I wanted and got it for me. I am so happy with my new White Edge. Would recommend him for a pleasant sale. More

I was very pleased with the service I received at Tom's Ford. I dealt with Marc Brennan and he was very friendly and professional. He was able to locate a car that I wanted and had it for me within two day Ford. I dealt with Marc Brennan and he was very friendly and professional. He was able to locate a car that I wanted and had it for me within two days. He was very accommodating to my busy schedule and made my experience with Tom's Ford a good one! More

I would definitely return to Tom's Ford! Our salesman, Mike DeBlasi, was awesome. He was polite, happy and honest. He answered all our questions and was not pushy or hovering over us during our decision Mike DeBlasi, was awesome. He was polite, happy and honest. He answered all our questions and was not pushy or hovering over us during our decision making process. After deciding to purchase the vehicle, I told Mike the day and time that I would be there to pick up the vehicle, and the dealership had everything ready and waiting for us. All we had to do was sign. How great is that! Scott Nusbaum, the Finance Manger, was wonderful as well. He also was happy and honest. He went through all our paperwork and options with us thoroughly. He had us in and out in no time and with a 2 yeart old with us, that's important...lol. I have never purchased a vehicle with such ease, relaxation and excitement. IT WAS A GREAT EXPERIENCE AND I GIVE THEM ALL THUMBS UP!!!!!!!! Thanks A Million, Christina & Mike Linden, NJ More

By far the best and most pleasant experience I've ever had purchasing a car. The people here are friendly, caring and do their absolute best in order to help you feel comfortable with no sales pressure. had purchasing a car. The people here are friendly, caring and do their absolute best in order to help you feel comfortable with no sales pressure. There is another dealer close to my home, which, I will not visit. I'd rather drive a bit more and go to Tom's Ford. I absolutely love my new car and made a few new friends! Fantastic service! Thank you Tom's Ford!!! More

Rod treated me like family. He covered every option available for an F150 truck. When accepting delivery, Rod explained how each option worked. This was the best vehicle purchase experience I have ha available for an F150 truck. When accepting delivery, Rod explained how each option worked. This was the best vehicle purchase experience I have had. More

I wanted to purchase a 2011 Fusion Hybrid and when I went to the delership, I dealt with Marc who was very friendly and knowledgeble about the model I wanted. Although his dealership did not have one on the to the delership, I dealt with Marc who was very friendly and knowledgeble about the model I wanted. Although his dealership did not have one on the lot, he searched around and found exactly what I wanted at a dealership in Maryland. He arranged to have it shipped here and I got the car in 2 days. I had a very positive experience dealing with Tom's Ford. More

no issues, used your location for the past 15 years or more. Think we will share our experience with you and the employees at your location. Ron,Enric, Scott and Keith are all great. more. Think we will share our experience with you and the employees at your location. Ron,Enric, Scott and Keith are all great. More